Front Office Manager Job Discription : To ensure that all Departments under his supervision are successful and as independent profit center as possible‚ ensuring maximum guest satisfaction consistent with our hotel standards‚ through planning‚ organizing‚ directing and controlling all aspects related to the revenues and operating expenses. Report To : Directorof Rooms Responsible For : Assistant Front Office Manager‚ Concierge‚ Reservation Supervisor‚ Reception Supervisor‚ Assistant
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EXERCISES E1-1 The variances for kitchen wages and utilities were favorable for September‚ whereas the variances for food and supplies were unfavorable. On a year-to-date basis‚ the only expense that did not have the same pattern as September was utilities which had a $120 F variance for the month‚ but an $850 U year-to-date variance. E1-2 No‚ the performance report should not be prepared just once a year. It should be furnished to managers at regular intervals‚ in this case monthly‚ on a
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the organization. The pamphlet was a reprint of an earlier one entitled “Bottled Babies‚” published by a similar British group. Both alleged that false advertising had prompted mothers in LDCs to use infant formula instead of breast feeding‚ and consequently caused the deaths of thousands of children. However‚ the original pamphlet had not mentioned Nestlé or any of the other companies by name‚ and thus did not raise the issue of libel. Three of the charges‚ which Nestlé subsequently withdrew‚
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Sonnet 18 breakdown The poem Sonnet 18 was written by William Shakespeare. A poet from the 17th century who was a renowned writer for his works on theater and poems. Sonnet 18 describes the power of love and immortality of the poem and himself as long as men walk the earth. He gives a message of eternal beauty and love through out the poem with his selective word choices. He describes the beauty of the poem as immortal as long as men breathe‚ due to the beauty of the poem and love of the men. The
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3 Cost-Volume-Profit Analysis Learning Objectives 1. Explain the features of cost-volumeprofit (CVP) analysis 2. Determine the breakeven point and output level needed to achieve a target operating income 3. Understand how income taxes affect CVP analysis 4. Explain how managers use CVP analysis in decision making 5. Explain how sensitivity analysis helps managers cope with uncertainty 6. Use CVP analysis to plan variable and fixed costs 7. Apply CVP analysis to a company producing multiple
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Maldives National University Faculty of Hospitality and Tourism Studies Front Desk Operations Certificate III in Front Office Operations Front Office Department – January 2012 Table of Contents Chapter 1 Introduction Page 02 Chapter 2 Organization structure Page 05 Chapter 3 Classification of hotels Page 11 Chapter 4 Reception Page 18 Chapter 5 Registration Page 20 Chapter 6 Handling customer complaints Page 25 Chapter 7 Telephone
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JHT2 Task 3 The Healthcare Industry A1. Economic Features One dominant economic feature of the healthcare industry is the growing need for both basic and specialized healthcare due to the continued aging of the “Baby Boomer” generation. This generation consists of over 79‚000‚000 individuals born in the US between 1946 and 1964. As this generation has aged‚ the need for healthcare has increased dramatically. Let us take a look at some statistics: As of 2012‚ there were 65.2 million Baby Boomers
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Current assets Inventories The difference between net income and profits adjusted for current cost of supply comes down to the way inventories are accounted for. The net income figure is calculated according to IFRS standards in Europe which demand ‘first-in first-out’ (FIFO) methodology for accounting inventory. Most US companies however produce based on ‘last-in first-out’ (LIFO) accounting. Shell’s current cost of supply (CCS)‚ however‚ are neither FIFO nor LIFO compliant. This means
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The tragic event of September 11‚ 2001 made the terrorism in the United States real. On that day when the twin towers was seen on television crumbling down with so many lives taken and with many people overwhelming loss of life that taken place on that day. Biological weapons are intended to deliberately disseminate disease producing organisms or killing toxins in food‚ water by aerosol. Bacillus anthracis‚ the organism that causes anthrax‚ has been bandied about the media and the American public
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INVENTORY MANAGEMENT Meaning and Definition of Inventory: In dictionary meaning of inventory is a “detailed list of goods‚ furniture etc.” Many understand the word inventory‚ as a stock of goods‚ but the generally accepted meaning of the word ‘goods’ in the accounting language‚ is the stock of finished goods only. In a manufacturing organization‚ however‚ in addition to the stock of finished goods‚ there will be stock of partly finished goods‚ raw materials and stores. The Collective
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