Operations management refers to the complex set of management activities involved in planning organizing leading‚ and controlling an organization’s operations. At one time‚ operations management was considered the backwater of management activities – a dirty‚ drab necessity. This view has changed in recent years‚ as more and more managers realize how operations can be a “beehive” of activity with major financial consequences for any organization. For instance‚ to support the work of Johns Hopkins
Premium Management
Journal of Operations Management 20 (2002) 419–433 Effective case research in operations management: a process perspective I. Stuart∗ ‚ D. McCutcheon‚ R. Handfield‚ R. McLachlin‚ D. Samson Faculty of Business‚ University of Victoria‚ P.O. Box 1700‚ Victoria‚ BC‚ Canada V8W 2Y2 Received 8 August 2001; received in revised form 26 October 2001; accepted 11 March 2002 Abstract Despite many calls for case-based operations management research‚ the successful publication rate of such articles
Premium Research Scientific method Case study
Introduction to Operations Management After completing this chapter‚ you should be able to: 1. Define the term operations management. 2. Identify the three major functional areas of organizations and describe how they interrelate. 3. Identify similarities and differences between production and service operations. 4. Describe the operations function and the nature of the operations manager’s job. 5. Summarize the two major aspects of process management. 6. Explain the key aspects of operations management
Premium Management
Managing IT Operation (Ho Jun Wai TP028378) Introduction Naturally‚ IT systems are supposed to provide their own specific services when they are working. However‚ if the system stopped by any failure‚ it unable to provide its service anymore and sometimes it will often affected the company reputation and customers. For example‚ if the system inside the bank is stopped‚ clients and companies account unable to perform any transaction due to the failure. Thus‚ the IT operation ’s purpose is to prevent
Premium Google Web search engine Yahoo!
Assignment 2: Operations Decision Managerial Economics and Globalization‚ ECO550 Operations Decision At certain times a company that produces a tangible product may have to decide if that company can continue operations and profit or if it has reached the shutdown point. Shutting down is different than going out of business; the company is simply temporarily stopping production because it would cost more to continue with production. As a management consultant hired to
Premium Costs Marginal cost Economics
Business School Master of Science in Global Operations ISOM 5700 Operations Management Fall 2014 Instructor: Professor Albert Y. Ha Department of Information System‚ Business Statistics and Operations Management Room 4023‚ LSK Business Building (852) 2358 7724 imayha@ust.hk http://www.bm.ust.hk/~isom/staff/imayha.html Teaching Assistant: Edmond Ho imhcf@ust.hk Course web site: http://lmes2.ust.hk Course Description Operations management is the management of business processes
Premium Management Homework Problem solving
DATE:- 24/05/2012 SUBMITTED BY:- AMANDEEP SHARMA 1131843 (Cohort – 1) INDEX S.No. TOPIC PAGE No. 1. INTRODUCTION 3 2. PROCESS STRATEGY 4 3. PROCESS STRATEGY OF WILKINSON 5 4. LAYOUT DESIGN 5 5. LAYOUT DESIGN OF WILKINSON 7 6. SUPPLY CHAIN MANAGEMENT 9 7. S C M OF WILKINSON 10 8. ANALYSIS 11 9. CONCLUSION 11 10. REFERENCES 12 INTRODUCTION: WILKINSON is a family value store having more
Premium Management Retailing Supply chain management
regular stock count G. Review of sales Work activity list: Working hours of the general manager: 1:00 pm to 9:00 pm Time framework Duties and tasks If needed Meeting with the employees before operation starts‚ giving instructions to increase productivity 1:00 -3:00 pm Monitoring the operation of the business 3:00 – 4:00 pm Helping out with the procedure in preparing and creating the food 4:00 - 5:00 pm Ensuring cleanliness and safety of the workplace area 5:00- 6:00 pm
Premium Milk
face-to-face customer service‚ and usually always has a building for their operations. A “brick and mortar” grocery has advantages and disadvantages compared to an online operation‚ like Theorganicgrocer.com. First of all‚ their major disadvantage is the overhead. The cost of property‚ insurance‚ taxes and staff is much higher for a “brick and mortar” operation than an online operation. The biggest advantage for a “brick and mortar” operation is customer security. To a customer‚ if a company has physical presence
Premium Value chain Management Supply chain management
Homework 4- Chapters 13 and 14 Due October 21‚ 2014 You have to work in your group. Individual efforts will not be graded. Chapter 13- Statistical Quality Control Problems 2‚ 6‚ 7‚ and 9 pages 339-341 and of the 14th edition textbook ( If you do not have the 14th edition‚ you may use a copy of these two pages available in the pdf file on BB in the same location you found this document). 2. The cost of quality would increase in order for the supplier to do a quality check on the customer’s
Premium Lean manufacturing Kanban