Adipose tissue is also stored in bone cavities; can be released and used as source of energy ♦Blood cell production Red bone marrow produces blood cells and platelets Extracellular Matrix ♦Bone‚ cartilage‚ tendons‚ and ligaments are all connective tissues; characteristics are determined by their extracellular matrix ♦Matrix Contains collagen‚ ground substance and other organic molecules ◘Collagen koila (glue) + gen (producing) Tough‚ ropelike protein ◘Proteoglycans proteo (protein) + glycan (polysaccharide)
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An Overview of Customer Satisfaction Models Willard Hom‚ M.B.A. Interim Director of Research Policy‚ Planning & External Affairs Division Chancellor’s Office‚ California Community Colleges Abstract The concept of customer satisfaction has attracted much attention in recent years. Organizations that try to analyze this concept should begin with an understanding of various customer satisfaction models. Such models clarify various theories about customer satisfaction‚ making research and analysis
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The significance of being able to identify the matrix of domination in all areas of society is because it provides a basis of structure to society‚ it molds our views on the world around us‚ and it is present in our everyday lives. The matrix of domination or matrix of oppression is a sociological paradigm that explains issues of oppression that deal with race‚ class‚ and gender‚ which‚ though recognized as different social classifications‚ are all interconnected. One example would be the African-American/black
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The Customers’ Revenge Atida Motors’ decades-old complaint policy may be no match for unhappy customers who threaten to take their case to YouTube. by Dan Ariely J IM MCINTIRE‚ vice president of customer service at Atida Motor Company‚ was just about to shut down for the day when he received an e-mail from his brother. “Go to Hell‚ Angel!” the subject line shouted. The message linked to a YouTube video. In “A Letter for Bill Watkins‚ CEO‚ Angel Airlines‚” two stolid executives – “Jeff”
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In The Matrix the protagonist Neo is the liberal humanist. The being free from the structure of society and able to make choices without the bias thrown upon us through media and language. However within the first twenty minutes of the movie the theory of the liberal humanist begins to collapse around Neo. He learns that his life has been pre decided and machines control the reality he believes to be truth. The irony in finding out that his whole life is essentially a lie is that he does obtain the
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Although diagnosis is important‚ when social workers focus only on deficits or diagnosis‚ they may fail to also look at strengths and resources. Cowger Matrix Framework for Assessment was developed in an attempt to avoid focus on only deficits and more on the needs and strengths of individual clients (Hepworth et al‚ 2013). Cowger Matrix of Framework has four sections; strengths or resources and deficits‚ challenges or obstacles which are on a vertical axis and environmental factors (family and
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CUSTOMER SATISFACTION AND LOYALTY IN LOGISTICS SERVICES @ DHL EXPRESS (I) PVT LTD A PROJECT REPORT Submitted in Partial fulfillment of the degree of requirement for the award of MASTER OF BUSINESS ADMISTRATION (Marketing & HR) Submitted by GAURAB DUTTA Registration No: P07BA126 Under the guidance of Dr. S. Lalitha Prof. in Management Studies BHARATH UNIVERSITY SCHOOL OF MANAGEMENT STUDIES Chennai 600073 India May 2009 School of Management Studies 173‚ Agaram
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University of Phoenix Material Methods of Assessment Matrix PurposeTraditional assessmentAuthentic assessmentOral questionObservationOtherRationaleExample: To document comprehension XProvide your rationale here in 2 or 3 sentences.To document mastery of contentXI believe tangible assessements in the most effective way to ensure a person can perform the skills they learned. The authentic assessemments help people demonstrate task and gain confidence.To document critical
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Customer Relationship Management (CRM) Learning Objectives Define CRM; Understand the importance of CRM; Explain the determinants of CRM and the key stages in its development; Discuss the main functions and various models of CRM; Explain the role of salespeople as relationship developers Discuss the management of customer relationships. Customer Relationship Management (CRM) What is Customer Relationship Management (CRM)? CRM is “the development and maintenance of mutually beneficial
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More on ¡¥The Matrix¡¦ There are two kinds of people in this world: One who have seen the movie ¡¥The Matrix¡¦ and its sequels and the other kind who haven¡¦t. Although the movie derives heavily from Vedantic and Buddhist philosophies‚ never before the concept of ¡¥Virtual World¡¦ or ¡¥Mithya Jagat¡¦ so beautifully picturised. Everyone now believes that the Matrix does exist and Indians have been knowing this since ancient times in the form of ¡¥Maya¡¦. Whether it is controlled by machines or
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