listings in thousands of categories on auction websites‚ for example eBay‚ Yahoo and uBid (Yen and Lu‚ 2008). Online auctions conducted over the Internet provide substantial sales growth chances for the intermediaries and substantial unit cost reduction for purchaser of chosen commodities (Emiliani‚ 2000). Recently‚ online auctions activities have increased rapidly‚ leading to a transaction revolution that is online consumer-to-consumer (C2C) auction (Yen and Lu‚ 2008). Emiliani (2000) mentioned that most
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| Case Analysis: eBay Customer Support Outsourcing | | Name: Qiong HuangStudent #: 500423506Course #: MT 8216For: Professor BabinDate: December‚ 10‚ 2010 | Situation eBay.com‚ “the world’s online marketplace”‚ is an online auction and shopping website in which people and business buy and sell a wide variety of goods and services worldwide. It is managed by eBay Inc‚ which is founded in 1995 by Pierre Omidyar. eBay’ mission was to provide a robust trading platform where practically
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M14_DERE8676_07_SE_CS6.QXD 12/2/09 4:01 AM Page 281 CASE 6 EBAY IN JAPAN: STRATEGIC AND CULTURAL MISSTEPS “I am not one for regrets‚ but I still regret we don’t have a presence in Japan.”1 —MEG WHITMAN‚ CEO‚ eBay in 2008. “When we arrived last year‚ the 800-pound gorilla [Yahoo Japan Auctions] was already positioned.”2 —MERLE OKAWARA‚ President and CEO‚ eBay Japan in 2001 “I think eBay learned what it did wrong in Japan. Because of the nature of the auction model‚ I think it now understands
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Company name: eBay Inc. Company stock symbol: EBAY Company Information What started as a side hobby for the founder of eBay Pierre Omidyar in 1995 has become a huge success. I have chosen eBay as my research paper because I am an active seller and buyer of eBay and I think that it is a great platform for individual who wants to start somewhere but doesn’t have much experience and financial support. History of the company‚ HQ location Founded by Pierre Omidyar‚ a computer programmer on September
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eBay Case Study University of Mary Hardin- Baylor Abstract 1. Analyze the marketing environment and the forces shaping eBay’s business over the years. What conclusions can you draw? The market eBay takes place in is primarily the Internet market. Around 1995 the Internet market was just beginning. “there will be more than 500 million users by 2003 and a rapid increase in e- commerce turnover‚ rising from US$500 billion worldwide in 2001 to more than US$3 trillion in 2004” (Fichter‚ 2003)
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IBMS216FM Case name : eBay Group members : Jeroen Dorst (0849963) Chun-Hou Ip (0850229) Fritzgerald Koeiman (0837237) Martijn Roos (0812417) Discussion questions 1. What are the ethical responsibilities of an organisation such as eBay? The ethical responsibilities of an organisation such as eBay are different from those of an organisation that directly sells their services or products to another organisation or individual. Organisations like eBay are merely a platform
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eBay and Online Auction Industry Analysis eBay was founded in 1995 and has grown into a multibillion dollar corporation. The online auction industry has grown dramatically since the 1990s. Like its competitors‚ eBay does not produce any goods. eBay’s business model is to make money from the movement of information through the Internet. It does not produce a tangible product but provides the service of joining independent sellers and buyers together. It makes its revenue by charging sellers commissions
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competition like in the online auction industry? How strong are the competitive pressures confronting eBay and other online auction firms? 2.2 What forces are operating in the online auction macro-environment that has the power to alter the nature and structure in the online auction industry? 2.3 What does a strategic group map reveal about the positions of the major players in the online auction industry? Is eBay in a good position on the map? Why or why not? Who are the closest competitors? 2.4 What do
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Vision As there is no vision stated in the case‚ hence we come out with a new vision for ebay as follows. EbayVision statement : “ To become the world’s leading e-commerce franchise in the world” In our opinion‚ the vision statement above is very clear that Ebay wants to be a leader in e-commerce world. Mission The Original Mission Statement: “We intend to continue to work toward our mission of creating the world’s leading ecommerce franchise by investing in our core Marketplaces
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Whitman and eBay‚ Inc. Introduction: This case is a presentation of Strategic Management. In particular‚ it focuses on Meg Whitman‚ and her leadership of eBay‚ Inc. through a period of record growth. Who: Meg Whitman‚ the current President and CEO of eBay‚ Inc.‚ was raised on Long Island as the youngest of three children. She earned a B.A. in economics from Princeton in 1977‚ and her MBA from Harvard Business School two years later. Before she was chosen for her role at eBay‚ she worked
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