“EFFECTIVENESS OF CUSTOMER RELATIONSHIP MANAGEMENT PROGRAMME IN STATE BANK OF INDIA” Submitted In The Partial Fulfillment Of Degree Of MBA Batch 2006-08 SUBMITTED TO: - SUBMITTED BY:- Mrs. Riya Sharma Rishi Gupta (Project Guide) Roll no. 0471483906 [pic] MAHARAJA AGRASEN INSTITUE OF TECHNOLOGY PSP AREA‚ SECTOR-22 ROHINI‚ DELHI—110085 Ph: 25489493- WHOM
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Creating a Sustainable Environment The terms Sustainable and Sustainability are used to describe many different approaches toward improving our way of life. Sustainability is a way to develop the environment without harming it‚ creating a system that keeps its self-feasible for future needs. Thus‚ sustainability means taking the long-term view of how our actions affect future generations and making sure we do not deplete resources or cause pollution at rates faster than the earth is able to renew
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developed. They both agree that human beings should have free will choice. Furthermore‚ when people face the condition that is not beneficial‚ they should have the positive attitude to eliminate it. And at the same time‚ these two theorists believe that creating Art is meaningful / valuable. They both assert anti-suicide action as well. However‚ I favor Frankl’s since it is more acceptable to me and easier to occur. In the first place‚ Frankl considers Mankind is a creature of seeking the meaning in the
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CREATING A METHODOLOGY 1 QUESTIONS 1. What can you determine about the corporate culture from the fact that they waited this long to consider the development of an EPM system? It is clear from the description that the company has been a vertical organization so far. So far‚ there are units that are managed by managers who would like to continue to maintain the reporting structure and power. Should a formal project management office be put in place‚ they are clearly afraid to lose power and control
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Plan[following] The first one is my choice whether its philosophy or science‚ I prefer the first method. And to be engaging 1. It should start from the reader‚ creating a wonder in him 2. It should continue creating wonder. . . 3. It should be short‚ one-sitting reading Now creating an engaging reading is very much a question of how to make people wonder and curious every time. And one can’t create wonder for the sake of it‚ only an insight can create that
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Stanza 1: “Not yet Rizal‚ not yet.” means the Filipinos should not forget Jose Rizal yet. “Sleep not in peace.” means to never give up. Meaning: Rizal cannot rest yet because we are still very dependent on others and we need to become independent. Stanza 2: Stanza 2 is about that we‚ the Filipinos‚ sacrifice our life for freedom. “Not yet Rizal‚ not yet” means the Filipinos should not forget Jose Rizal yet. “The land of young blood…“ means the Filipinos and “…and what younger than your own.”
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Sino College Customer Relations Management Strategies Victor Chak Billy Keung Jonathan Cheung Customer Relationship Management (BMC 333) Kenneth Ng 22/11/2013 Table of Contents Introduction 1 Contents 2 1.Organization background 1.1 Weakness in CRM strategies 2.1 2.New mission statement 2.1 Slogon & core value 2.2 Target market selection 2.2 3.New Loyalty program 2.4 4.General Customer relations strategies 2.5 Conclusion Reference Introduction
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his last name and place of employment not be disclosed. Edward’s official job title is pre-owned sales representative and he defined his job as selling used vehicles while achieving and maintaining appropriate levels of gross profit‚ volume‚ and customer satisfaction. As a veteran in the auto industry for twenty-three years‚ he holds a lot of negotiation experience. Edward feels that although official training is always provided‚ he has mostly learned from experience. (personal communication‚ October
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My Personal Development Plan Table of contents Introduction Areas that need development Your strengths Your action plan Key contacts Resources Related guidance on businesslink.gov.uk 2 2 5 7 8 9 10 Created by Business Link December 16‚ 2005 9:53 AM If you would like to come back and see how much you have improved‚ or update your current list of actions‚ please visit My Information at businesslink.gov.uk My Personal Development Plan | Created for Sample User on December 16‚ 2005 9:53
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for using customer service policies. Current Customer Service policy of Café Fusion: 1.2 Evaluation of CSP and how this affects staff training. 2.1 Communication Methods for CS. 2.2 Customer perception and the influence of Customer service provision. Conclusion: Recommendations: Bibliography Executive Summary: 1 Reasons for using customer service policies. Customer service is the provision of service to customers throughout the course of each customer interaction
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