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Brand Community Strategies for Creating Value for Customers A brand community consists of a group of customers who share similar values‚ standards and culture while recognizing bonds of membership with each other and with the whole community. Benefits of deploying a brand community systems include customer brand loyalty‚ positive brand image‚ reduced marketing spend (since brand message is passed on through WOM within the community)‚ innovative products and services‚ and the likes. But
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Introduction EBay was founded in 1995 in San Jose by Pierre Omidyar a computer programmer. It is originally called Auction Web and is divided in three segments: marketplaces or platforms‚ payment (PayPal)‚ and the communication segment (Skype). EBay Inc. is available in 28 languages over 225 countries. It has no clear or fixed Vision and Mission statements‚ but you can find a yearly vision in the financial statements. Main issues for eBay Inc. There is no clear issue‚ but we think that eBay Inc. faces
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Marketing Management Case Analysis: OMNITEL PRONTO ITALIA‚ SHOWING HOW CUSTOMER VALUE CAN BE CREATED Diagnosis: Telecom Italia Mobile (TIM) had a monopoly over the Italian Communications Market. It generated 97% of Italy‟s 7.5% market penetration‚ also until Omnitel‟s entrance into the market because of the lack of the competition‚ TIM didn‟t incur the huge marketing costs. TIM‟s marketing strategy was primarily directed towards the uppers echelons of Italian society. Omnitel entered the market
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| 0.07 | - | | - | | 2) Weak global economic conditions. | 0.05 | - | | - | | 3) Competition is intense in communications services and subject to rapid technological change. | 0.05 | - | | - | | 4) Amazon’s strong growth and satisfied customer. | 0.09 | 3 | 0.27 | 4 | 0.36 | 5) Legislation is in effect which requires collection of taxes beginning after December 31‚ 2010. | 0.08 | - | | - | | 6) Financial measures will be negatively impacted by a rise in the value of the U.S. dollar
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History of eBay It all began in September 1995 when Pierre Omidyar a software developer for Apple computers decided to sell his broken laser pointer. He created originally called ‘‘AuctionWeb‘‘ site which was created on the very same server as his page devoted to research about the ebola virus. It came as a surprise when he found out that his broken laser pointer was sold for more than 14 dollars. He decided to contact the winning bidder asking why would he buy a broken thing for this amount of
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than 94 million active users globally‚ eBay is the world’s largest online marketplace‚ where practically anyone can buy and sell practically anything. Founded in 1995‚ eBay connects a diverse and passionate community of individual buyers and sellers‚ as well as small businesses. Their collective impact on e-commerce is staggering: In 2010‚ the total worth of goods sold on eBay was $62 billion -- more than $2‚000 every second. For the latest stories about eBay‚ including recent financial performance
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Online will allow eBay to enter the Chinese rapidly growing market. In 2007‚ China experienced a technology boom in which more people were using the Internet than ever before. Besides the rocket increase of Internet usage in China‚ E-Commerce is growing as well. With the power and influence of Tom Online‚ eBay has a unique opportunity to grab the market share of a billion people in China. EBay can benefit a lot from the joint venture with Tom online. Tom Online will help eBay reach millions of
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com to compete in the general consumer online auction market against eBay in China. After four years of an intensive and expensive battle‚ eBay withdrew from China completely. In about 200 words‚ describe the advantages Alibaba.com might have had over eBay in this new market‚ and then describe the advantages eBay might have had over Alibaba.com. Be sure to discuss lock-in effects where appropriate. Alibaba has advantages over eBay. Alibaba is already well known in their country. Alibaba’s Fees were
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eBay: How can eBay build its culture in China I. Overview eBay is an online provider of marketplaces for the sale of goods and services. It also provides commerce‚ platforms‚ online payments services and online communications. It offers products and service to individuals and businesses. Established in 1995‚ the company operates in the US and other international markets with employs 16‚400 people. eBay keeps its leadership position in the new industry – C2C (consumer to consumer) (Ou and Banerjee
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