"Ebay customer support outsourcing case" Essays and Research Papers

Sort By:
Satisfactory Essays
Good Essays
Better Essays
Powerful Essays
Best Essays
Page 14 of 50 - About 500 Essays
  • Powerful Essays

    Offshore IT Outsourcing

    • 5393 Words
    • 22 Pages

    Running head OUTSOURCING INFORMATION TECHNOLOGY OFFSHORE The Impact of Outsourcing Information Technology Offshore Strayer University Abstract This study explores Offshore IT Outsourcing by U. S. companies. Within the study‚ information will be provided on the details of Offshore IT Outsourcing including the advantages and disadvantages. It also evaluates different strategies for offshore Information Technology Outsourcing that could benefit both U. S. employees and employers. This study utilized

    Premium Management Outsourcing Economics

    • 5393 Words
    • 22 Pages
    Powerful Essays
  • Better Essays

    Swot Analysis of Ebay

    • 1119 Words
    • 5 Pages

    analysis of eBay Company : eBay Inc. Introduction eBay is an international online marketplace with a global customer base of 233 million. It is a multibillion business operating in 37 countries. There are millions of items listed on eBay‚ including antiques‚ toys‚ books‚ computers‚ sports and electronics‚ amongst many others. In this assignment‚ I will perform a SWOT analysis of the company‚ then I will outline the strategies pursued by eBay. Company background (sources : ebay – wikipedia)

    Premium Electronic commerce

    • 1119 Words
    • 5 Pages
    Better Essays
  • Powerful Essays

    Service Outsourcing

    • 6204 Words
    • 20 Pages

    Service Outsourcing Yong-Pin Zhou∗ and Z. Justin Ren† February 2‚ 2010 Abstract This article reviews the Operations Management (OM) research on service outsourcing‚ a common practice among today’s businesses. We focus on recent literature in three areas: capacity planning and supplier coordination‚ service outsourcing under information asymmetry‚ and quality concerns. Additionally‚ a mathematical framework is presented that can be used to analyze service outsourcing supply chains. We conclude with

    Premium Outsourcing

    • 6204 Words
    • 20 Pages
    Powerful Essays
  • Powerful Essays

    Middlesbrough and Peterborough. We also administer award winning employment‚ training‚ vocational and business support projects which support our residents and their communities. • The purpose and goals of the organisation: Making a Difference…. Improving homes‚ communities and lives and we achieve that by: Deliver excellent‚ locally agreed services Provide high quality homes to live in. Support our residents to sustain their homes and communities Be an ambitious and successful business. Our values

    Premium Customer relationship management Customer service Human resource management

    • 1794 Words
    • 8 Pages
    Powerful Essays
  • Powerful Essays

    What Is Outsourcing

    • 1349 Words
    • 6 Pages

    Hi everyone posting this new and fresh article on Outsourcing. What is Outsourcing? Outsourcing - A company purchases a product or process from an outside supplier rather than producing it in house. Outsourcing is subcontracting a service‚ such as product design or manufacturing‚ to a third-party company. Outsourcing became part of the business lexicon during the 1980s. Note - Subcontracting - A company contracts an outside supplier to produce a product or process to the company specifications

    Premium Outsourcing Business process outsourcing

    • 1349 Words
    • 6 Pages
    Powerful Essays
  • Powerful Essays

    Making Ebay Work

    • 4430 Words
    • 18 Pages

    Table of Contents Introduction: 2 PART A: Chapter Summary 3 PART B: Background and Case summary 5 EBay’s Background 5 Case Summary: Making eBay work 6 PART C: Case Questions 7 Case Question #1: 7 Case Question #2: 10 Case Question #3 10 PART D: Implications and Recommendation 12 Implications 12 Recommendations 13 Introduction: Strategic capabilities have become a source of competitive advantage for both small and large organization. Organizations that wish to survive

    Premium Strategic management

    • 4430 Words
    • 18 Pages
    Powerful Essays
  • Good Essays

    Ebay Target Market

    • 752 Words
    • 4 Pages

    25-34 years old. Over half of the users don’t have kids and also lack college experience. The majority of the people are Caucasian and have a household income of $100‚000. After looking at this information there are some good opportunities that eBay could capitalize on. First‚ a good target market would be the “Baby Boomer” generation. This generation’s age demographic falls into the 45-64 year range which makes up about 30% of internet usage in the United States. With the rise of smart phone

    Premium Baby boomer

    • 752 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Amazon vs. Ebay

    • 584 Words
    • 3 Pages

    Introduction According to Heyes (2005)‚ in recent years online shopping is becoming more popular. Two popular online shopping sites are Amazon and eBay. Therefore‚ in this report‚ I want to explore which site is more competitive and how each one will do in the future‚ in relation to the industry in which they compete. The industry of online shopping has a unique service. Online shopping is the process through which consumers directly buy goods or services from a seller in real-time‚ without an

    Premium Electronic commerce Customer relationship management Customer service

    • 584 Words
    • 3 Pages
    Good Essays
  • Good Essays

    American Outsourcing

    • 1669 Words
    • 7 Pages

    Since 2001‚ a devastating 3.2 million Americans have lost their jobs due to corporate outsourcing (Peralta). Outsourcing is laying off American workers in positions such as manufacturing‚ nurses‚ call centers‚ and even research/development; now‚ these jobs are still needed‚ so they send those jobs to other countries. Jobs are outsourced because other countries do not have minimum wages and therefore the extreme and desperately poor citizens will work for next to nothing. The debate presented by this

    Premium Small business Corporation Business

    • 1669 Words
    • 7 Pages
    Good Essays
  • Satisfactory Essays

    amazon vs ebay

    • 510 Words
    • 3 Pages

    e-commere with Amazon‚ eBay has to determine whether it should maintain the existing business model or transform its model and expand into new areas. eBay and Amazon have different kinds of business models and strategies. eBay’s business model was based on creating and maintaining a person-to-person trading community. Being the world’s largest online auction company‚ eBay offers e-commerce platforms and online payment solutions to a critical mass of sellers and buys. eBay makes money by charging

    Premium Sales Online shopping Retailing

    • 510 Words
    • 3 Pages
    Satisfactory Essays
Page 1 11 12 13 14 15 16 17 18 50