"Ebay customer support outsourcing" Essays and Research Papers

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    Ebay in Asia

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    1. Why has eBay struggled in Japan‚ China and other Asia markets? eBay is an online auction service whose business model is ideally suited to the Web. EBay stores no inventory and ships no products. Instead‚ it derives its revenue from the movement of information‚ an ideal task for the Internet. EBay has taken its model to numerous foreign markets and been successful‚ particularly in England‚ France‚ and Germany‚ however‚ eBay has failed to achieve the same success in the Asian markets. There

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    Outsourcing

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    What is outsourcing A practice used by different companies to reduce costs by transferring portions of work to outside suppliers rather than completing it internally. Outsourcing is an effective cost-saving strategy when used properly. It is sometimes more affordable to purchase a good from companies with comparative advantages than it is to produce the good internally. Example of outsourcing An example of a manufacturing company outsourcing would be Dell buying some of its computer components

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    Outsourcing

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    1. What are the benefits and costs to US companies from outsourcing?  The benefits for US companies are cheaper wages and workers. This allows US companies to function at all hours of the day as well‚ when someone from India will be on call 24/7 a day. Lower the US Company’s bottom line is always number one here and if they can get the same service in India as they do in US at half the cost‚ anyone would take that chance. With technology advancing so rapidly US companies have found a way to become

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    History of Ebay

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    History of eBay It all began in September 1995 when Pierre Omidyar a software developer for Apple computers decided to sell his broken laser pointer. He created originally called ‘‘AuctionWeb‘‘ site which was created on the very same server as his page devoted to research about the ebola virus. It came as a surprise when he found out that his broken laser pointer was sold for more than 14 dollars. He decided to contact the winning bidder asking why would he buy a broken thing for this amount of

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    Ebay & Paypal

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    than 94 million active users globally‚ eBay is the world’s largest online marketplace‚ where practically anyone can buy and sell practically anything. Founded in 1995‚ eBay connects a diverse and passionate community of individual buyers and sellers‚ as well as small businesses. Their collective impact on e-commerce is staggering: In 2010‚ the total worth of goods sold on eBay was $62 billion -- more than $2‚000 every second. For the latest stories about eBay‚ including recent financial performance

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    Ebay in China

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    Online will allow eBay to enter the Chinese rapidly growing market. In 2007‚ China experienced a technology boom in which more people were using the Internet than ever before. Besides the rocket increase of Internet usage in China‚ E-Commerce is growing as well. With the power and influence of Tom Online‚ eBay has a unique opportunity to grab the market share of a billion people in China.  EBay can benefit a lot from the joint venture with Tom online. Tom Online will help eBay reach millions of

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    eBay in China

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    com to compete in the general consumer online auction market against eBay in China. After four years of an intensive and expensive battle‚ eBay withdrew from China completely. In about 200 words‚ describe the advantages Alibaba.com might have had over eBay in this new market‚ and then describe the advantages eBay might have had over Alibaba.com. Be sure to discuss lock-in effects where appropriate. Alibaba has advantages over eBay. Alibaba is already well known in their country. Alibaba’s Fees were

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    Ebay in China

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    eBay: How can eBay build its culture in China I. Overview eBay is an online provider of marketplaces for the sale of goods and services. It also provides commerce‚ platforms‚ online payments services and online communications. It offers products and service to individuals and businesses. Established in 1995‚ the company operates in the US and other international markets with employs 16‚400 people. eBay keeps its leadership position in the new industry – C2C (consumer to consumer) (Ou and Banerjee

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    Outsourcing

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    What are the major variables and the driving force behind legal outsourcing? Outsourcing begins with an understanding of your business’s core identity. If you understand your unique competitive advantage‚ you’re positioned to consider what work you’re doing that others could perform better. Essential areas of an organization are called core competencies. Microsoft Corporation’s core competencies‚ for example‚ are product design‚ product development and marketing. To the extent that Microsoft avoids

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    Effects of Outsourcing

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    Effects of Outsourcing- The Positive and Negative Today‚ outsourcing has become a hot topic for debate. Whether or not to outsource is one of the hardest business decisions a company has to make. In the past 10 years over 800‚000 white-collar jobs have moved from the U.S to countries such as India‚ Asia‚ and China. More and more companies are realizing the advantages that come with outsourcing and many see the switch necessary to remain relevant. As with all business decision‚ outsourcing isn’t without

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