| Case Analysis: eBay Customer Support Outsourcing | | Name: Qiong HuangStudent #: 500423506Course #: MT 8216For: Professor BabinDate: December‚ 10‚ 2010 | Situation eBay.com‚ “the world’s online marketplace”‚ is an online auction and shopping website in which people and business buy and sell a wide variety of goods and services worldwide. It is managed by eBay Inc‚ which is founded in 1995 by Pierre Omidyar. eBay’ mission was to provide a robust trading platform where practically
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competition like in the online auction industry? How strong are the competitive pressures confronting eBay and other online auction firms? 2.2 What forces are operating in the online auction macro-environment that has the power to alter the nature and structure in the online auction industry? 2.3 What does a strategic group map reveal about the positions of the major players in the online auction industry? Is eBay in a good position on the map? Why or why not? Who are the closest competitors? 2.4 What do
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environment? One of the great opportunity that eBay experienced is that when Pierre Omidyar realized that the Internet enabled market efficiency by allowing millions of buyers and sellers to view products and conduct transactions. With the help of Withman‚ eBay grew from a programmer’s experiment into a major publicly traded company‚ trading on NASDAQ with the symbol EBAY. Competitors are one of the threats of the company because they are competing with eBay which makes them compete and strive to be
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eBay Business Chapter 1 Introduction To eBay T he goal of this book is to teach you how to build a profitable business selling on eBay—and the most important word in this sentence is “profitable.” Making sales on eBay is simple‚ and you can learn how to do that by just browsing the site. But if you’re serious about your business‚ then the point of selling on eBay is to make a profit. Before we get into the nuts and bolts of successful eBay selling‚ let’s take a look at how this opportunity
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deirektor: Džon J. Donahju Konkurencija: amazon‚ Google‚ Overstock.com eBay is an online marketplace where both individuals and businesses can buy and sell goods and services to people around the world. One important thing to note is that eBay only provides the platform for buyers and sellers to meet. This means that eBay does not keep stocks of goods‚ nor do they dispatch your purchase to you. Anything that you buy from eBay will come to you direct from the seller that you are transacting with
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Company name: eBay Inc. Company stock symbol: EBAY Company Information What started as a side hobby for the founder of eBay Pierre Omidyar in 1995 has become a huge success. I have chosen eBay as my research paper because I am an active seller and buyer of eBay and I think that it is a great platform for individual who wants to start somewhere but doesn’t have much experience and financial support. History of the company‚ HQ location Founded by Pierre Omidyar‚ a computer programmer on September
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eBay Case Study University of Mary Hardin- Baylor Abstract 1. Analyze the marketing environment and the forces shaping eBay’s business over the years. What conclusions can you draw? The market eBay takes place in is primarily the Internet market. Around 1995 the Internet market was just beginning. “there will be more than 500 million users by 2003 and a rapid increase in e- commerce turnover‚ rising from US$500 billion worldwide in 2001 to more than US$3 trillion in 2004” (Fichter‚ 2003)
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IBMS216FM Case name : eBay Group members : Jeroen Dorst (0849963) Chun-Hou Ip (0850229) Fritzgerald Koeiman (0837237) Martijn Roos (0812417) Discussion questions 1. What are the ethical responsibilities of an organisation such as eBay? The ethical responsibilities of an organisation such as eBay are different from those of an organisation that directly sells their services or products to another organisation or individual. Organisations like eBay are merely a platform
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eBay and Online Auction Industry Analysis eBay was founded in 1995 and has grown into a multibillion dollar corporation. The online auction industry has grown dramatically since the 1990s. Like its competitors‚ eBay does not produce any goods. eBay’s business model is to make money from the movement of information through the Internet. It does not produce a tangible product but provides the service of joining independent sellers and buyers together. It makes its revenue by charging sellers commissions
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Vision As there is no vision stated in the case‚ hence we come out with a new vision for ebay as follows. EbayVision statement : “ To become the world’s leading e-commerce franchise in the world” In our opinion‚ the vision statement above is very clear that Ebay wants to be a leader in e-commerce world. Mission The Original Mission Statement: “We intend to continue to work toward our mission of creating the world’s leading ecommerce franchise by investing in our core Marketplaces
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