Transforming the Bank to place customers at the centre of everything we do Jason Millett General Manager‚ P&O Strategy & Execution Westpac Banking Corporation May 2010 24 May 2010 Addressing customer needs is about ‘getting the basics right’ Typical Customer Service Needs • Reliable delivery of products and services • Consistent experience across channels and platforms • Easy and simple to do business with • Single and insightful view of information • Flexible and responsive to requests
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Background The Kardell paper mill was established at the turn of the century on the Cherokee River in southeastern Ontario by the Kardell family. By 1985‚ the Kardell Paper Co. had outgrown its original mill and had encompassed several facilities in different locations‚ generating total revenues of $1.7 billion per year. The original mill continued to function and was the firm’s largest profit center. The Kardell family no longer owned shares in the firm‚ which had become a publicly traded company
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SWOT Analysis of Emirates Airline This paper will analyse the strategic position of Emirates Airline throughthe use of SWOT analysis. Based on the given case‚ the strategic position of the Emirates Airline specifically their airline and aviation position has been challenged because of thechanging situations of the airline market. Rival industries of the company has been able toannounced the establishment of the their business approach in the global market whichoffers diversified airline industries
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Derek Jeter: Pride of the Yankees is a novel written by Patrick Giles that focuses on the New York Yankees shortstop Derek Jeter. This novel covers Derek Jeter’s years of life growing up and his career in baseball. Derek Jeter is an amazing baseball player with a passion for the game. To him baseball is more than a game‚ which is why he will always put his body on the line to come away with a win. His unbelievable athletic ability makes him excellent on the baseball field by making plays that defy
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My Dog Is Great Dogs are all special in their own way. Here are some reasons why my dog is special to me and my family. My dog is a kind dog he is always trying to protect us and keep us safe. My dog is amusing because he tries to talk like a real person. He also likes to where sunglasses. My dog is seven and he still acts like a puppy. When he was a puppy we never took him on walks because he was so hard to handle and if he saw another dog you were going to be dragges. So this year we bought him
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Uncle Marcos and his stories are still fresh in Clara’s mind‚ and are told to others by Alba. Clara and Uncle Marcos always got along and were good friends‚ "Each time Uncle Marcos had visited her sister Nívea’s home‚ he had stayed for several months‚ to the immense joy of his nieces and nephews‚ particularly Clara" (10). Whenever Uncle Marcos was over at his sisters’‚ Clara was the only one that did not mind having Uncle Marcos stay and live with them. "It has been two years since Clara had last
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History of Women’s Football in England I have chosen to do my essay about the history of women’s football in England. I’ve chosen to write about this because it is a topic which I am interested in as I play for a girl’s football team inside school and out. Also I would like to find out more about women’s football and where and when it all started. In this essay you will find out about the basic history of women’s football heading all the way back from 1895 to present day. I will also write a comparison
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1. Safee Sali’s Successor Must Be Found‚ ASAP There’s a need for Malaysia to find a talismanic striker. Let’s face the facts‚ Safee Sali may be the best striker in the region but with his age peaking at 27‚ there’s a need to search for his next successor. Norshahrul Idlan Talaha is our country’s next best thing but he is only a year younger than Safee so a young hungry hitman to emulate this duo has to be discovered soon. Fortunately with the emergence of Shakir Ali (Negeri Sembilan)‚ Abdul
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Due to the severity of Boobie’s injury‚ Boobie‚ his uncle‚ and his coaches made a poor judgment by allowing him to play football. Boobie is suffering from a knee injury during the preseason game. After the doctor examined his knee and he recommended him to have arthroscopic surgery. Boobie has a significant fairly serious injury; he has a pretty serious injury to the part of his knee significant enough that Boobie‚ his uncle and his coaches should be concerned about what Boobie used good at football
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By Anleel Oraha | Table of Contents: Westpac Cover Page 1 Exective Summary 3 Nature of Management 3 * Vision * Management’s Interpersonal role with Internal Stakeholders Management Processes 4 * Women’s Markets * Westpac axe hundreds of jobs * Facebook Censorship Management and Change 5 * Environment: * Water * Credit Card Initiatives * E-statements * Carbon Products and Services 2 of 6 Westpac Banking Corporation
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