CHAPTER Operations Strategy and Competitiveness Before studying this chapter you should know or‚ if necessary‚ review 1. 2. The role of the OM function in organizations‚ Chapter 1‚ pp. 3–4. Differences between strategic and tactical decisions‚ Chapter 1‚ 9–10. 2 LEARNING OBJECTIVES After studying this chapter you should be able to 1 2 3 4 5 6 7 8 9 Define the role of business strategy. Explain how a business strategy is developed. Explain the role of operations strategy in the organization
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1. Introduction An organization’s operations function is concerned with getting things done i.e. producing goods and/or services for customers. Effectively‚ the main objective of the operations function is to produce those goods and services required by customers whilst managing resources as efficiently as possible. 2. RELATINSHIP WITH OTHER ORGANIZATIONAL FUNCTIONS The operations function lies at the heart of any organization and interacts with all the other functions. Although
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Decision making models can be very effective in problem solving. Scheduling is a big problem at Direct HomeHealth Care and a solution needed to be found. Scheduling software which can be very expensive was the only conclusion that could be reached. With much thought and analysis a resolution was reached with critical thought and a decision making model from the Small Business Development Center. Decision making models can be very helpful in analyzing a problem and setting up a step by step process
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Business Proposal: Final Paper ECO/561 May 16‚ 2011 My wife started her photography business roughly four years ago‚ and as word of mouth has spread‚ she has continued to build a strong customer base. We quickly converted our three season’s room into a studio and over the past two years she has outgrown this space. In this small space‚ she tried to display her work‚ have props available and take pictures. This space was just not large enough. As if it was meant to be‚ a building that
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Introduction to Operations Management Learning Objectives * Define the term operations management * Identify the three major functional areas of organizations and describe how they interrelate * Compare and contrast service and manufacturing operations * Describe the operations function and the nature of the operations manager’s job * Differentiate between design and operation of production systems * Describe the key aspects of operations management
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Strategically‚ operations management involves the long-term planning and structuring of work. Indeed‚ the task of operations strategy is to design the operating system‚ which is the joint configuration of resources and processes‚ such that its resulting competencies are aligned with the organization’s desired competitive position. In other words‚ operations strategy focuses on how to best enable and implement the organization’s strategy. (For for-profit organizations‚ “best” can be measured as maximizing
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Amity Business School Operations Strategy (MBA 482 & MEL 415) for Class of 2011 Amity Business School As a courtesy to those around you Please turn off your cell phones and Close your computers‚ except in the last row Amity Business School Realm of Operations Strategy • How should the organisation satisfy the requirements of its customers? • What intrinsic capabilities should the organisation try and develop as the foundation of its long term success? • How specialised
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1885 when Frederick W. Taylor emphasised the application of scientific analysis to methods of production. The name (OR) probably came from a programme under taken by Great Britain during world war2‚ “research in military operations”. After the success of OR in military operations‚ it quickly spread to all phases of Industry and Government. By 1951‚ OR had take place as a distinct science in the United States. Hence it is said that Or is “the art of winning war without actually fighting it”. OPERATIONAL
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Sammanfattning – KURS 190: FÖRETAGANDE – OPERATIONS MANAGEMENT – VT08 Operations management p. 3-35 What is operations management? Operations management is the activity of managing resources which are devoted to the production and delivery of products and services. 3 core functions Marketing function – communicating the products to the market. Product/service development function – creating new products/services. Operations function – fulfilling customer requests. Support functions
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