SAFETY AND SECURITY IN HOUSEKEEPING NAME - Annie Lama ROLL NO – 133906011 BHMTT (2nd Year) ABSTRACT - Safety and security in the housekeeping department is very important. Safety refers to the actual conditions in the work environment and security refers to the prevention
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Introduction to Housekeeping OBJECTIVES: In this chapter you will learn to – •Explain the importance of good housekeeping for customers‚ employees and the hotel. •Learn housekeeping quality control •Discuss key positions within the department‚ their responsibilities and organization Efficient Management of Housekeeping: • Efficiently managed housekeeping departments ensure the cleanliness‚ maintenance and aesthetic appeal of lodging properties. • The housekeeping department not only prepares
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of a Housekeeping Department The housekeeping department of a lodging property typically accounts for the business’ largest labor expense. Executive Level Most hotel housekeeping departments are led by an executive housekeeper. This employee is typically a member of the executive team. In smaller properties‚ he reports directly to the general manager. In larger properties‚ he may report to the rooms division manager. The executive housekeeper is responsible for managing housekeeping personnel
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posed in Rooms Division; which are specifically the Housekeeping and Front Office departments. As these two departments are one of the key functions in any hotel‚ because the first contact or impression the guest would experience would be from the moment they enter the hotel. The next unforgettable experience would be the room they would be staying at; it could make or break the guests’ impression of the hotel. Basically‚ if the Housekeeping did not do a good job in cleaning the room or if the
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Safety and security in housekeeping The housekeeping department is prone to accidents and injuries because of its labor intensity. It involves physical activity and uses equipment – both of which increase the risk of accident and injury. To reduce risks‚ it is important to develop procedures to prevent accidents. Safety should be a top priority. Ongoing safety training program help ensure that safe conditions are maintained in all work areas. 3 Simple Rules to Prevent Accidents 1. Take adequate
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Background of the Study A hotel is equivalent to a “home away from home” service. But how can you feel at home if the service and the establishment itself do not comply on what you need and the services you want? Reading some reviews on the net and some blog sites caught our attention to conduct research about the complaints (services and establishment) on the newly established hotel at the Fort- the Best Western Premier F1 Hotel. We are comfortable in doing a research on the hotel because we’ve been there
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Housekeeping Management | Managing the Housekeeping Department | | | Namaste Tower Namaste Tower is under construction in Mumbai and on course to reach completion by 2015. It will stand as a landmark structure‚ representative of the burgeoning economic and cultural significance of India. Standing at 62 stories‚ the impressive tower will be one of the tallest in Mumbai‚ and will include a 350 key luxury hotel‚ office space‚ shops and a rooftop restaurant. The traditional Indian
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best training is the question; in the hospitality industry‚ each sector has a specific training required in order to obtain the best results possible in the field. In her article “Training the Heart of the Hotel”‚ Lizz Chambers develops a number of points in her approach to training housekeeping staff; the article is structured on real-life experiences and not just theories or advices‚ hence interesting the reader in her topic as well as in her occupation‚ more specifically. Nevertheless‚ this article
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ORGANiZATiONAL CHART OF HOUSEKEEPiNG DEPARTMENT (LARGE ESTABLiSHMENT) Executive Housekeeper/Housekeeping Manager Roomskeeping Supervisor Public Area Supervisor Linen & Laundry Supervisor Room Attendant Houseman/Utility Maintenance Linen Attendant Chambermaid Pest Control Technician Laundry Attendant Minibar Attendant Gardener/Grounds Maintenance Steam presser/ironer Valet runner (SMALL ESTABLiSHMENT) Housekeeping Manager Assitant Housekeeping Manager Room Attendant Utility Man Linen&Laundry
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Housekeeping Exposure program is a part of practical training for subject GHOT3043 Housekeeping. To fulfill the task given‚ we are required to carry out practical training in EDC hotel in a group of four for two days. Our group went for practical training on 18th and 19th March 2016. Our shift was scheduled at 9am until 5pm on 18th and 7am until 3pm on 19th. The Supervisor divide us to work under housekeeping attendant. I have been assigned to work under Madam NorAishah. For the first day‚ we need
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