Unit 4: Customer Service Name: Tinaya Bromfield Term: Spring 2017 AC 3.1. Assess sources of information on customer requirements and satisfaction levels Stated by the (businessdictionary.com) customer service are specific attributes and determinations of a decent or administration as controlled by a client. While customer satisfaction is Consumer loyalty is a conceptual idea and includes such components as the nature of the item‚ the nature of the administration gave the environment of the area
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uk/docs/Visual%20Problems%20-02-11-18.pdf (accessed 07.10.2012) Driving Standards Agency (2012) „Minimum Test Vehicle Requirements‟ [online] Available from: http://www.direct.gov.uk/en/Motoring/DriverLicensing/CaravansTrailersCommercialVehi cles/DG_4022527) (accessed on 20.9.2012) 4
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organisation L04 ------------------------------------------------- Be able to assess the significance of the global factors that shape national business activities 4-1 Discusses the significance of international trade to UK business organisation 4-2 Analyse the impact of global factors on UK business organizations 4-3Evaluate the impact
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Overall I think that P1 was a success. The group had good team dynamics and I feel that our design was successfully created and implemented. The team met weekly through the use of workshops and one or two meetings. This was to go over what needs to be done and what has been done already. Any major tasks were also divided between members and this is where we planned out our solution. Everyone contributed and no one was spoken over. However as we progressed through the project people became more familiar
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Program I’m studying is Associate Degree in Network System Administration. In order to get career working with computers I need more knowledge of wide area networks/ local area networks‚ configuring‚ troubleshooting‚ client-server networking‚ and Linux networking. In order to communicate with people with people within a home or office you use local area networks so that one person on a computer and talk to someone on the other side of the room on another computer. You can send data from one computer
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M1: Compare the similarities and differences in the practices and beliefs of individuals from two contrasting religious or secular groups. In M1 I will be discussing the similarities and differences of Islam and Christianity. I will be discussing about the religions origins‚ worship‚ festivals‚ clothing‚ beliefs and diet. Origins A similarity of Islam and Christianity is that they both believe in one God (Christianity Jesus) (Islam Allah). A difference is that both religions have different countries
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Monitor‚ evaluate‚ and control integrated marketing communications program (the last green box on p.30-31) After we integrate and implement our marketing communication strategies we need to develop a way to monitor‚ evaluate and control the promotional program; doing this will tell Georges exactly what types of strategies are working and not working for them. One person from the marketing staff will need to be assigned to keep up with the monitoring duties. For website and online social media
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Unit 9 – P4 This assignment will focus on one promotional campaign and identify the main target market(s). Then focus on explaining the media used and the reasons behind the choices made. When choosing to develop a new promotional campaign a business would need to consider a few things before they make any decisions. These things are: * Target Market – The target market is one of the most critical things to consider when doing a new campaign. For the target market they have to consider: age
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Table 3: Assignment 1.2: P2 - Influence of Stakeholders Name of Organisation B: | Apple | Sector: | | Examples of Stakeholders | How are stakeholders influenced by the organisation? | How is the organisation influenced by the stakeholder? | Customers | The customers would be influenced because if the company are financially struggling the customers are there only hope to stay profiting. If the company was to go bust it means customers will no longer be able to shop there. The customers
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GROUP ROLES We take on many roles throughout the day and while most of these tie into our social status‚ personal duties‚ expectations and our behaviors they are only one of the few roles we learn about in time. Social roles are used to predict the way an individual acts in a situation and there is a belief that they are the result of a situation. When working in groups‚ roles exists that are not related to our personality or a result of our behavior. A superior can give them to us or
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