Module 3: Internal and External customers Apple likes to say “The soul of the apple experience is in its people”‚ the internal customers who are trained‚ motivated and empowered to do what is right for the external customer. When you visit an apple store there is a purposefully designed customer experience part of which is communicated by apple’s internal customers. When you walk the store you are greeted with a warm friendly welcome within seconds of stepping inside. Apple’s internal customers
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The Apple I‚ Apple’s first product‚ was sold as an assembled circuit board and lacked basic features such as a keyboard‚ monitor‚ and case. The owner of this unit added a keyboard and a wooden case. Steve Jobs began working on the Apple Lisa in 1978 LISA became the first personal computer sold to the public with a GUI‚ In 1984‚ Apple next launched the Macintosh. The Macintosh Portable was Apple’s first "portable" Macintosh computer‚ released in 1989. Apple introduced the PowerBook in 1991. The Macintosh
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Apple Inc.‚ formerly Apple Computer‚ Inc.‚ is an American multinational corporation headquartered in Cupertino‚ California that designs‚ develops‚ and sells consumer electronics‚ What were some of Apple’s biggest successes and failures? Why? The three successful products are IPod‚ iPhone and‚ ITunes because these are unique products by their times. These three products were most successful because they appealed to the world biggest gaps. Their true success is their ability to produce products
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“The Apple Tree” Essay Prep Literature and Your Life Reader’s Response: Were you surprised by the ending? Why or why not? Thematic Focus: Why do you think that eagerly anticipated events so often fail to live up to people’s expectations? Written Discussion: Discuss why the children mislead their father about the taste of the apple. What would you have done in that situation? Why? Check Your Comprehension 1. What does the friend from England tell the father about the apple
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Presented opportunities and globalization in other countries allows Apple to recognize a need to become more main-stream in other geographical areas. Apple will have to use two strategies‚ one for the domestic market‚ the United States‚ and one for the international markets France and Australia. The appropriate channel strategies Apple should use for the domestic market and international markets is the multi-channel strategy and the pull strategy. The multi-channel strategy defined as “offering
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Apple strategija Kiekviena kompanija‚ norėdama įsitvirtinti rinkoje turi turėti strategiją‚ kaip tai padaryti‚ ir ne vien vienos strategijos jai užtenka‚ būti lyderiaujančia tarp konkurentų‚ ar kaip patenkinti vartotojų poreikius. Specializuota veiklos strategija Tai tokia strategija‚ kuri leidžia suformuoti sugebėjimus‚ koncentruojant visus organizacijos resursus ir pajėgas bei vadybinę kompetenciją siekiant tapti firma ‚ vienoje veikloje pasiekiančia tobulumo. Apple kompanijos pagrindiniai
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Apple Inc. is a multinational corporation that specializes in the production of consumer and business computers‚ electronics‚ and software. The company was established on April 1‚ 1976 by three individuals named Steve Jobs‚ Steve Wozniak‚ and Ronald Wayne. It was then incorporated on January 3‚ 1977 and was initially known as Apple Computer‚ Inc. for 30 years thereafter‚ until it was changed to Apple Inc. on January 9‚ 2007‚ so as to include a more diverse line of products to the market than just
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In the past few years Apple and other electronics manufacturers have been in the news for alleged unethical practices carried out by some of their suppliers. The ethical issues were concerning the 2010 suicides in the Chinese Foxconn factories‚ which are the main suppliers for Apple‚ and the IPhone5 strikes that occurred in the beginning of October. All of these events were as a result of the workers’ poor living conditions‚ inadequate health care benefits and a load of overtime hours. Apple’s speedy
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com/articles/2012-03-29/apple-s-war-on-android ARTICLE SYNOPSIS In the article Apple Vs Android the case dealt with technology patent lawsuit. Apple currently pays Samsung over seven billion annually for components used in the Apple Ipad and Iphone thus making them Samsung’s biggest customer. Each company depends heavily on the other for without Samsung parts Apple’s operations could come to a grinding halt. LEGAL ISSUE Apple has accused and brought suit against Samsung for “slavishly copying” Apple with their
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a musical device called the IPod‚ it’s no surprise that the IPhone‚ a hybrid of a phone and music device that it will be a big hit in the market place. This highly anticipated electronic trend setter had thousands of people waiting in line at the apple store in New York‚ and all over the country trying to get their hands on this iPhone. The IPod combined with a Phone‚ gives birth to this amazing product which has the following features: a 3.5 inch touch screen (the largest of all smart phones)‚ Wi-Fi
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