Customer Relationship Management in Banking with a case on HSBC A Project Report presented to Dr. Shweta Dixit Faculty Member Narsee Monjee Institute of Management Studies Mumbai on March 21‚ 2007 in Partial fulfillment of the academic requirements for the Part Time MBA Programme by Mr. Kapil Bhatia (03) Preface The service industry has always been of vital component of all economies. It has become more so these days. From
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Role of Electronic Banking in the Development of Financial Institution in Saudi Arabia Name: Course: Tutor: Date: Contents Abstract 3 1.0 Introduction 3 1.1 Introduction to study 3 1.2 Statement of the problem 4 1.3 Research objectives 4 1.4 The purpose of the study 5 1.5 Significance of the study 5 2.0 Literature Review 5 3.0 Methodology 9 3.1 Study population 9 4.0 Data analysis 10 5.0 Findings and Discussions 10 6.0 Conclusion 11 7.0 References 13 Abstract Electronic banking is popular in the
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technology‚ this helps to everyone to survive in the tuff competitive world‚ now a days all the sectors were emerging with the use of technology‚ the banking sector also adopting technology in different aspects to their effective performance in the competitive environment‚ and through this they are rendering the best services to their customers. The term “banking technology” refers to the use of sophisticated information and communication technologies together with computer science to enable banks to offer
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HISTORY OF CONVENTIONAL BANKING Around 2000 BC‚ banking was initiated by farmers and traders in Babylonia whereby‚ grain loans were made. Later‚ this new mode of ‘trading’ spread to Greece. Some developments were emerging as deposits and money exchange were initiated. Modern banking took birth in Italy in the 14th century and the most famous conventional bank was Medici Bank. The bank system spread to Europe‚ in Amsterdam in the 16th century where much innovation took place‚ in London in the 17th
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Introduction Green Banking is no more new concept in today`s world. The concept of Green is to minimize environmental degradation and making this planet habitable and it’s being used in banking sector which is presently known as Green Banking. The concept of Green Banking was developed in the western countries. Green Banking is a general term‚ which can cover a multitude of areas from a bank being environmentally friendly to how and also where their money is invested. Green Banking refers and emphases
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Background Online Banking is a system allowing individuals to perform banking activities at home‚ via the internet. First of all‚ internet banking is an innovation in financial field nowadays. Then the scale of internet banking has been enlarging rapidly all over the world. Finally‚ internet banking increasingly closes to people’s lives. This research is to inform the reader about the increasing importance of Online Banking Services. This includes the risks and benefits of Online Banking‚ its reliability
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Reading Material Concepts and definitions of various banking terminology. All the information is collected using various free web-sites on internet for the purpose of enhancing knowledge of the participants in the field of banking. 1 Banks in the economy Role in the money supply A bank raises funds by attracting deposits‚ borrowing money in the inter-bank market‚ or issuing financial instruments in the money market or a capital market. The bank then lends out most of these funds to
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The Evolution Of Banking by Andrew Beattie (Contact Author | Biography) With the exception of the extremely wealthy‚ very few people buy their homes in all-cash transactions. Most of us need a mortgage or some form of credit to make such a large purchase. In fact‚ many people use credit in the form of credit cards to pay for everyday items. The world as we know it wouldn’t run smoothly without credit and banks to issue it. In this article we’ll‚ explore the birth of these two now-flourishing industries
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banks store the valuables of their customers and certify their true value. Answer: Safekeeping of valuables 2. The fact that financial institutions make loans based on confidential information is the _______________________ theory of banking. Answer: delegated monitoring 3. _______________________ refers to when a financial institution trades one form of currency for another. An example of this would be when the bank trades dollars for yen for a fee. Answer: currency exchange
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m-banking Mobile banking and economic development: Linking adoption‚ impact‚ and use Jonathan Donner‚ Microsoft Research India Camilo Andres Tellez‚ London School of Economics and Political Science Reference Information: This is a preprint of an article whose final and definitive form has been published in the Asian Journal of Communication‚ © 2008 Asian Media and Communication Center; available online at informaworldTM at http://www.informaworld.com/openurl?genre=article&issn=01292986&volume=18&issue=4&spage=318
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