According to King‚ McKay‚ Marshall‚ Lee and Viehland (2008) online banking or electronic banking (e-banking) includes various banking activities conducted via the Internet from home‚ business‚ or on the road opposed to at a physical bank location. This paper shall compare and contrast both the online and offline retail environment for banking services. Internet banking offers great opportunities to the financial-services industry‚ including: • a huge potential customer base • large economies of
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uses your information to ensure that your information is safe against unauthorized uses (Privacy Rights Clearinghouse). For the banking industry‚ identity theft is a growing concern for customer privacy. Identity theft can occur anywhere including the internet. The technology of online banking is constantly growing and is being recognized globally. Online banking is very important for banks because it is a helpful tool used to provide better customer service and enhance efficiency on the bank’s
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3/11/10 Unethical Issues in the Banking Industry Ethical issues in banking are currently receiving a great deal of attention‚ and those who manage these organizations seem to be under constant public scrutiny. This paper presents and discusses the certain ethical issues and concerns with banking managers. Suggestions for enhancing the degree of ethicalness in organizational practices and decision behaviors’ have also been attempted. Ethical issues in banking and financial service organizations
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Industry News | News on RBI timesofindia.indiatimes.com‚ May 22‚ 2013 Barclays sees more aggressive RBI in cutting rates‚ but slower growth in FY14 The rate of inflation‚ which is falling faster than what was expected even a few months ago‚ has prompted Barclays India to raise the quantum of RBI’s rate cut to 75 basis points (100 basis points = 1 percentage point) in 2013‚ from just 25 bps earlier. However‚ the economists and researchers at Barclays have also cut its economic growth target
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Narasimham Committee on Banking Sector Reforms (1998) The purpose of the Narasimham-I Committee was to study all aspects relating to the structure‚ organization‚ functions and procedures of the financial systems and to recommend improvements in their efficiency and productivity. The Narasimham-II Committee was tasked with the progress review of the implementation of the banking reforms since 1992 with the aim of further strengthening the financial institutions of India.[4] It focussed on issues
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Economic Reforms of the Banking Sector In India Indian banking sector has undergone major changes and reforms during economic reforms. Though it was a part of overall economic reforms‚ it has changed the very functioning of Indian banks. This reform have not only influenced the productivity and efficiency of many of the Indian Banks‚ but has left everlasting footprints on the working of the banking sector in India. Let us get acquainted with some of the important reforms in the banking sector
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UNIVERSITY OF KARACHI ASSIGNMENT OF BAKING OPERATION AND MARKETING PREPARED FOR: SIR Khalid Jamil Ansari DEPARTMENT: Karachi University Business School SEMESTER: 2nd semester SUBJECT: Banking Operations CONTENT 1. How many types of customers and elaborate it ________________01 2. How many type of account also explain them?__________ 03 3. What are the basic requirements for opening of an account?__________________________________________04 1 | Page Q1.How
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tailored to the target customer. The major difference between the Ghanaian banking sector and the foreign banking sector is about customer consciousness and service concept. Overseas banking have a greater history in customer relationship management. As the banks in the West are under a relative competitive environment‚ they have accumulated substantial experience in the aspect of customer service. On the other hand‚ since the banking sector in Ghana has just opened to the market‚ some
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Articles/Knowledge Sharing » General » A Model Questionnaire On Customer Satisfaction in Banking Service Posted Date: 20 May 2010 | Resource Type: Articles/Knowledge Sharing | Category: General | Author: k. senthamilarasu | Member Level: Silver | | Rating: | Points: 10 (Rs 5) | | | This is model questionnaire on customer satisfaction in banking service. | | A survey On Customer Satisfaction In Banking Services 1. Name : 2. Address : 3. Occupation : 4. Annual Income
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BASEL III AND ABOLITION OF UNIVERSAL BANKING MODEL – IMPLICATION FOR NIGERIAN BANKS Introduction: In the aftermath of the economic recession which pulled down many global banks and exposed multiple weaknesses in regulation and banking structures‚ the Basel Committee on Banking Supervision agreed to new rules on the minimum level (capital ratio) and composite structure of Banks capital on the 12th of September‚ 2010. Broadly speaking‚ the new rules which are widely referred to as Basel III (and are
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