Organizational Culture Inventory Introduction The unit I selected to study is the Sales and Service department of the organization where I am employed‚ Verizon Telecommunications. It is the customer service department in which customers call in to order new service‚ add services or products to existing service‚ and report any questions‚ comments or complaints. In addition to placing orders for services‚ if a customer has a problem or a technical issue‚ my job is to analyze the problem or issue
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ME1155X Jacquilin Porter Organizational Culture is depends on the individuals and groups of which the organization is made up of. It is the views‚ values‚ goals and morals of the individuals within the organization that create organizational culture. In a company culture often comes from the founders and the leaders of that particular company. These founders and leaders set an example of the certain
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John W. Smith Jr John W. Smith Jr The changing of the culture of an organization has both the pros and cons. Ultimately‚ it is the job of the OD Consultant to ensure that both management and the employees are both on the same page heading in the same direction in order to reach the goals and objectives of the organization. The changing of the culture of an organization has both the pros and cons. Ultimately‚ it is the job of the OD Consultant to ensure that both management and the employees
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Running head: An Analysis of Organizational Culture An Analysis of Organizational Culture Abstract The following is an observation and analysis of the role an organization’s values play on the development and state of its culture. This analysis is based on five interviews of both male and female workers from a privately owned manufacturing company with annual revenues exceeding a billion dollars. In forming my conclusions‚ I will analyze the synthesis of
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A CAUSAL MODEL OF ORGANIZATIONAL PERFORMANCE W. Warner Burke and George H. Litwin One might argue that the world does not need yet another organizational model. However‚ the purpose of this paper is to argue the opposite: a functional-cause-andeffect model based on sound research‚ theory‚ and organizational consulting experience can contribute both to scholarly usefulness and to a general understanding of organizations. Organizational models that do little more than describe or depict are frustrating
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notice‚ shared experiences and personal and professional commitment to military values and mission preserve the military organizational culture. Military organizational culture is more than a commitment. Military organizational culture is a way of life for all who dedicate their lives to honor and defend this nation against all enemies‚ foreign and
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Performance Excellence and Organizational Change CHAPTER Performance Excellence Profile: Park Place Lexus1 At its two locations in Piano and Grapevine‚ Texas‚ Park Place Lexus (PPL) sells and services new and pre-owned Lexus vehicles‚ and sells Lexus parts to the wholesale and retail markets. PPL is part of the family of Park Place Dealerships (PPD)‚ which includes eight dealerships with 12 franchises. In 1994‚ PPL began benchmarking business practices outside of the automobile industry
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Starbucks: Organizational Culture When people think of the most popular coffee house in the country and world‚ they immediately think of Starbucks. That’s because it’s true‚ but what most people don’t know is that Starbucks is also ranked #1 on the Most Admired Food Services Companies to work for (America’s most admired companies 2007‚ 2007)‚ and # 16 Best Companies to work for (Best companies to work for 2007‚ 2007). It also ranked # 2 Most Admired Companies to work for over all‚ # 6 for Best
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------------------------------------------------- PRINCIPLES OF MANAGEMENT ------------------------------------------------- CHAPTER 3: ORGANIZATIONAL ENVIRONMENTS AND CULTURES 1. HOW CHANGING ENVIRONMENTS AFFECT ORGANIZATIONS * Environmental change: The rate at which a company’s general and specific environment changes * Stable environments: the rate of environmental change is slow * Dynamic environments: the rate of environmental change is fast * Punctuated equilibrium
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Airasia Organizational Culture In Edgar Schein Theory‚ Organizational Culture can be identified through three distinct levels that is: 1. Artifacts that include any tangible‚ overt or verbally identifiable elements in an organization. In Airasia‚ their primary color is red which commonly associated with bravery and passion. Their new uniform resembles Pit Stop Girls for a racing team while the other one‚ a simple standard flight uniform in red‚ giving a relaxed sensation for weekend leisure
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