International Journal of Culture‚ Tourism and Hospitality Research (eJournal by Emerald Insight) Hospitality is the defining feature of India and Indians. In the era where national boundaries are fading fuelled by rapid movement of culture‚ capital and knowledge across borders‚ hospitality industry has emerged as one of the largest employers in the world. It is second only to the oil industry‚ in terms of turnover and exchange of foreign currency. The Indian hospitality industry is growing at a rate of 6%
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------------------------------------------------- Hospitality Hospitality is the relationship between guest and host‚ or the act or practice of being hospitable. Specifically‚ this includes the reception and entertainment of guests‚ visitors‚ or strangers‚ resorts‚ membership clubs‚ conventions‚ attractions‚ special events‚ and other services for travelers and tourists. The word hospitality derives from the Latin hospes‚ which is formed from hostis‚ which originally meant "to have power." In the West today hospitality is rarely a
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Holiday Inn & Hospitality Industry The hospitality is all about customer satisfaction and the industry is built on leisure and meeting different needs‚ the industry is set up with different services from hotels‚ airlines and all other systems in the travel and tourism which all fall in the realm of the hospitality industry. The hospitality industry is not only about hotels or restaurant but there is about 12 other different parts in the industry: Events Pubs or Bars Tourist Services Gambling
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My name is Shereba Love and the program that I am attending at Bryant Stratton College is Hospitality Management. I’m going to start off talking to you about why I chose this program and what I’ve learn so far from the time I started until now. Here are my three career paths in my program: Food Services Managers‚ Meeting‚ Convention‚ and Event Planners‚ Lodging Managers. What do Food Service Managers? Food service managers are responsible for the daily operations of restaurants and other establishments
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of a micro-teaching session on a new subject As part of your teacher training you are expected to give a micro-teach on a subject you have not delivered before. This could be a hobby or personal interest‚ the choice is yours. Topics chosen have included making cards‚ a favourite book or film‚ yoga...However‚ what is important is that you have some knowledge and confidence with the topic‚ so that you can concentrate on the actual presenting‚ teaching and learning. The purpose of the micro-teaching
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forests and mountains. Indian Government recognizes the potential of Tourism as an avenue for equitable growth and has announced a number of policy initiatives to sustain and develop the tourism sector. Also‚ 100% FDI is allowed in Tourism and Hospitality Sector which has led to explosion of brands and investment in the sector. The factors driving growth of tourism in India has been largely economic arising from higher disposable income with the growing middle class and surging status of India in
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What is hospitality? * «The friendly and generous reception and entertainment of guests‚ visitors‚ or strangers * Relating to or denoting the business of entertaining clients‚ conference delegates‚ or other official visitors * “The relationship between the guest and the host‚ or the act or practice of being hospitable. This includes the reception and entertainment of guests‚ visitors‚ or strangers.” Grecan Hospitality “Hospitality was a way of honoring the gods‚ which was so essential
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Hospitality Service Excellence The academic circles have not formed a standard definition for service failure‚ but scholars have put forward their own understanding from different angles: Hays and Hill defined service failure ascontact situation that make customers unsatisfied(Julie Hays& Arthur‚ 2001). Keaveneypointed out that if the customers feel unsatisfied about the service system‚ then service failure occur (Crittendenet al. 1995).Keaveney has divided service failure into two types: the
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References: (Zeller & Meyer‚ 2002). Asian‚ Dr. Yunus began a micro-finance program among women in Bangladesh in 1976‚ following the wide-spread famine in 1974 (Abdulrahman‚ 2007). In 1998‚ it was first time micro finance industry in Somaliland (as cited in Bekkin‚ 2007) program; in 1996‚ SA’ID received its first substantial capital injection from Oxfam America (Saacid Foundation report
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like Hitesh Mehta‚ a sustainable architect; Noor Ahmad Hamid of the ICCA ;Corbin Ball; Max Hitchins‚ the Hospitality Doctor; John Peacock of Associations Forum‚ Australia; Susan Cardenas of Inkaterra fame‚ among many others who talked about green‚ sustainability and the use of technology to make for more efficient MICE operations. It was a welcome sign of improvement in our local hospitality industry to see the following changes‚ albeit for the better: • The conference did not use any Styrofoam
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