INTRODUCTION During the last decade‚ banking became the most competitive industries of Bangladesh with a huge amount of growth. A large number of new banks have made their way in the industry and yet there are more to come. In such a highly competitive service industry‚ ‘customer satisfaction’ is a very important factor to consider. High customer satisfaction and loyalty give an organization a better base than its competitors and allows it to flourish in the industry. This project deals with the ‘service
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Running Head: BANK OF AMERICA Assignment 1: Bank of America Case Study Sylvia Armstrong Dr. Marie-Line Germain HRM 532 – Talent Management January 22‚ 2012 1. Outline the talent management program that led to success for the company. Bank of America has always been a leader in the financial services industry. Its philosophy of talent management and development is driven by seven guiding principles that create a mindset that
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Impact of Information Technology on Financial Performance of Banks 1.0 Introduction As an emerged business trend‚ the vast applications of information technology (IT) on economic organizations are immense and immeasurable. Organizational systems and functions are now considered effortless and unproblematic because of Information Technology (IT). IT also expanded the opportunities concerning product development processes or innovations that provide organizations with cost and competitive advantages
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[pic]1: Introduction [pic] 1. BACK GROUND OF THE STUDY [pic] Bank is a financial institution whose main aim is to earn profit through exchange of money and credit instruments. A banking company must perform both of the essential function accepting of deposits and lending or investing the same. If the purpose of acceptance of deposits is not to lend or invest‚ the business will not be called banking business. It may be said that banking in its most simple form‚ is as old as authentic history
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Premier Bank Ltd is a scheduled commercial bank of Bangladesh. The Bank was established under the Bank Companies Act 1991 and incorporated as a public limited company under the Companies Act 1994 in Bangladesh with the primary objective to carry on all kinds of banking business in Bangladesh. It is one of the fast growing leading online banks in private sector. This is a descriptive report on Premier Bank Ltd. that mentions the activities of General Banking and other activities of the bank. 1.2
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Technology in the Banking Sector in India. How profitable it is for the customer? CONTENTS ABSTRACT………………………………………………………………………..…….……… 3 1. INTRODUCTION……………………………………………………………………… 3 2. OBJECTIVE OF THE PROJECT……………………………………….…………… 4 3. LIMITATION OF THE PROJECT……………………………………..…….……… 4 4. METHODOLOGY………………………………………………………….…….……. 4 5. LITERATURE REVIEW…………………………………………….…….………….. 5 6. DESCRIPTIVE RESEARCH a. Data Collection…………………………………………………………….………
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Bank Profile Established in 1994‚ ICICI Bank is today the second largest bank in India and among the top 150 in the world. In less than a decade‚ the bank has become a universal bank offering a well diversified portfolio of financial services. It currently has assets of over US$ 79 billion and a market capitalization of US$ 9 billion and services over 14 million customers through a network of about 950 branches‚ 3300 ATM’s and a 3200 seat call center (as of 2007). The hallmark of this exponential
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APRIL 2011 VOL 2‚ N O 12 Extent of training in Banks and its Impact on employees motivation and involvement in job Muhammad Farhan Akhtar‚ Khizer Ali‚ Miss Shama Sadaqat‚ Shoaib Hafeez M.Com‚ Hailey College of Commerce‚ University of The Punjab‚ Quaid-e-Azam Campus‚ Lhr.‚ Pakistan. Abstract Banking sector of Pakistan is characterized by the high competition and in order to survive in the market place‚ employers have understood the need for ongoing training and development to equip their employee
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just some of the problems that arise when a company tries to figure out how to handle their legacy systems. Jay Dvivedi came across some of these problems when he was charged with overhauling the IT infrastructure of the newly conceived Shinsei Bank. Dvivedi quickly realized that the old legacy systems were almost entirely useless to the new business model Shinsei was attempting to implement. However‚ legacy systems are not so easily discarded. He had to ask himself questions such as how will
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The Royal Bank of Canada experienced some fundamental managerial errors in May 2003. It was reported as a major “glitch” that had been caused by wrong configuration during the installation process. A simple problem had severely affected the lives of millions of people. In this essay I will discuss the security and control problems such as the simultaneous upgrade of both the main and back-up systems. This will lead into the strategies management could have used to prevent these problems happening
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