"Effectiveness of employees role in service delivery" Essays and Research Papers

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    An organization’s effectiveness is dependent on its communicative competence and ethics. The term “Organizational Effectiveness” can be used interchangeably with the concept of “Organizational Development”‚ especially when used as the name of a department or part of an organization’s Human Resources. Organizational development is an ongoing‚ systematic process to implement effective change in an organization and is known as a field of applied behavioral science focused on understanding and managing

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    Technology Effectiveness

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    Technology Effectiveness DiGi Telecommunications is a leading mobile communications company in the industry‚ however the rapid customer growth grows to be a challenge for them as it is overwhelming their sales and service delivery teams. Thereby‚ DiGi implements the technology of Customer Relationship Management (CRM) effectively to deal with this issue. They choose to use Sugar ProfessionalTM to manage the enterprise customer relationships and ensure high level of their customer satisfaction

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    Transgender Employees

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    for Transgender Equality. 2014). This has been enforced in places of employment by the ‘Title VII of the Civil Rights Act of 1964’. This legally binding act prohibits sex discrimination in employment and applies to any employer with at least 15 employees. As any discrimination against transgender employee is not tolerated‚ complaints of anti-transgender job discrimination anywhere in the country can be filed with the EEOC (National Centre for Transgender Equality.

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    SERVICE SECTOR AND ROLE OF HUMAN RESOURCE MANAGER IN SERVICE SECTOR INTRODUCTION TO SERVICE SECTOR The service sector or service industry is those sector or industry that is excluded from primary sector and secondary sector. This sector deals in ’intangible goods’ The service sector consists of the "soft" parts of the economy‚ i.e. activities where people offer their knowledge and time to improve productivity‚ performance‚ potential‚ and sustainability. The basic characteristic of this

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    Motivating the Employees

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    1. Introduction After candidates recruited by the company‚ the human resource supervisor should face a very important problem‚ that how to motivate the employees to improve the integrate quality and work positivity. Motivational technique is one of the most effective ways. While motivation techniques are not difficult to master‚ they are often neglected‚ but it does not have to be that way (Weiss‚ 2011). The advance of motivation theories made human resource management entered a higher phase

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    Pizza Delivery and Domino

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    Domino’s Pizza‚ Inc. (NYSE: DPZ) is an international pizza delivery corporation headquartered in Ann Arbor‚ Michigan‚ United States. Founded in 1960‚ Domino’s is the second-largest pizza chain in the United States.[1] Domino’s currently has nearly 9‚000 corporate and franchised stores[2] in 60 international markets[3] and all 50 U.S. states. Domino’s Pizza was sold to Bain Capital in 1998 and went public in 2004. Domino’s menu features pizza‚ pasta‚ oven-baked sandwiches‚ wings‚ boneless chicken

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    Accenture Delivery Centers

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    Accenture Delivery Centers in India The Accenture Global Delivery Network features robust‚ rapidly expanding delivery centers in India that provide a comprehensive range of technology capabilities and Business Process Outsourcing (BPO) solutions. Accenture’s workforce in India accounts for more than 40‚000 employees. The Accenture Delivery Centers in India are uniquely positioned to leverage our industry expertise‚ functional capabilities‚ alliances and technology to produce tangible business results

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    Training Effectiveness

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    the role of training and its effectiveness on the trainees with focus on organizations in the power sector wherein the organization believed in optimal utilization of the human resources apart from initiating technological upgrades to achieve the organizational goals. The training programme is focused on inculcating culture of lean manufacturing‚ innovation‚ customer-orientation‚ safety and quality focus in order to familiarize the trainees who are broadly divided into two classes of employees- ‘management’

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    com/locate/tre Evaluating competitiveness of air cargo express services Yonghwa Park a‚*‚ Jung Kyu Choi b‚ Anming Zhang c a b c Asia Pacific School of Logistics‚ Inha University‚ Incheon 402-751‚ Republic of Korea Department of Aviation‚ The University of New South Wales‚ Sydney‚ Australia Sauder School of Business‚ University of British Columbia‚ Canada a r t i c l e i n f o Keywords: Air cargo express services Integrators Competitiveness Service factors Analytic Hierarchy Process (AHP) Importance–performance

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    Employees who like where they work will help the company make more money. Sears conducted an 800-store survey that showed the impact of employee attitudes on the bottom line. When employee attitudes improved by 5%‚ customer satisfaction jumped 1.3%‚ consequently increasing revenue by one-half a percentage point. Seeking ways to motivate and build worker morale pays dividends to any business or organization. The motivated worker is more committed to the job and to the customer. In order to attract

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