“A STUDY ON CUSTOMER SATISFACTION FOR BSNL MOBILE SYNOPSIS The Telecom industry is one of the leading and fastest growing in the world as communication plays a vital role in the world and especially in India. It acts as a major catalyst for the economic growth. BSNL has good brand awareness among the people. This could be attributed to its long history in the market and continued support from the Government. In today’s competitive world‚ BSNL has to provide excellent services to attain a major
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Major Research Project [For the partial fulfillment of requirement towards degree in Master of Business Administration (MBA)‚ 2009-11 of Devi Ahilya Vishva Vidhalay (DAVV)‚ Indore] On “An evaluative study on the factors influencing customer satisfaction in BIG BAZAAR in Indore” Guided By: Submitted By: Mr. Giriraj Godani Hareram chouhan MBA IV Semester
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Conflict It refers to some form of friction‚ disagreement‚ or discord arising within a group when the beliefs or actions of one of more members of the group are either resisted by or unacceptable to one or more members of another group. Conflict can arise between members of the same group‚ known as intragroup conflict‚ or it can occur between members of two or more groups‚ and involve violence‚ interpersonal discord‚ and psychological tension‚ known as intergroup conflict. Conflict in groups often
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Overview of job satisfaction Importance of employee satisfaction took great interest from researchers and management of organizations because it has its own influences upon an employee’s social as well as professional life. According to Mitchell and Larson (1987) job satisfaction cannot be defined properly in to several statements‚ they experienced more than 3000 studies upon the job satisfaction and after that they commented. Lock (1976) placed a definition of job satisfaction which is admired
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explanations for Job Satisfaction Introduction Nowadays job satisfaction is considered to be the one of the most complex and significant issues of organizational behavior. The companies are interested in such researches‚ because in modern world with its rapidly changing economic situation the human resources become the organization’s key asset. And during the last years this issue attracts more and more attention of employers‚ as the different surveys proved that low level of job satisfaction can result
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Introduction Bangladesh is pioneer in garments industry because of its huge man power and low wage. But one thing was lacking in this industry and that was quality design. But now-a-days lot of fashion houses are developing in Bangladesh with a vision to quality design in dresses which is attracting customers from all walks of lives for every class and ages because of its creative design‚ simplicity and price. The fashion houses have become a name for contemporary fashion for the Bengali society
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Growing Through Conflict ________________________________________ Most of us don’t like conflict. We usually find it perplexing‚ stressful and possible. Yet I believe that conflict is not just inevitable but also indispensable -- a uniquely valuable component of our personal and organizational lives. Without it‚ we lose our ability to hear new ideas and work together toward creative solutions. After having spent time with many different churches and church groups on conflict resolution‚ I have
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Important to Your Job Satisfaction? Kaplan University School of Business and Management MT302 Organizational Behavior Author: Kedner Poux Professor: Sapham Perez Date: October 27‚ 2012 Everyone has their own way to express their satisfaction about their employee‚ however‚ job Satisfaction‚ according to Williams J.‚ is defined as "the extent to which people like (satisfaction) or dislike (dissatisfaction) their jobs" (Spector‚ 1997‚ p. 2). This definition suggests job satisfaction is a general
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Sibling Conflict and Interpersonal Development Introduction Conflict is defined as "the perceived and/or actual incompatibility of values‚ expectations‚ processes‚ or outcomes between two or more parties over substantive and/or relational issues" (Ting-Toomey‚ 1994‚ p. 360). It is natural part of life and interpersonal relationships. Conflict can be good‚ bad‚ or both and can present us with interesting challenges and opportunities. It can destroy relationships and expose our greatest weaknesses
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Tutorial----Attitude and job satisfaction Ren Hai 157096 Q1: Do you think that only certain individuals are attracted to these types of jobs‚ or is it the characteristics of the jobs themselves that are satisfying? Answer: Most of the people hope to have a job that allows them to do some activities after work‚ to have a life outside the company. It is difficult to accept the conditions of work of the four examples. But few people accept to work like four examples. They accept because they
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