An Airbus A380 plane operated by Singapore Airlines was forced to make an emergency landing in Azerbaijan due to loss of cabin pressure. The plane was flying from London to Singapore and had 467 passengers and 27 crew members on board. The airline said that oxygen masks were deployed and the aircraft landed "uneventfully" at the Baku airport. It said that none of the passengers or crew was injured and that it was investigating what caused the problem. Nathan Phelps‚ an electrical supervisor from
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launched in 1971‚ to Australia‚ followed by flights to Europe in 1972‚ and to North America in 1980.Thai Airways International growth was greatly accelerated on April 1‚ 1988 as a result of its merger with Thai Airways Company (TAC)‚ the domestic airline‚ which raised the Company’s share capital from 1‚400 million to 2‚230 million Baht . Under the Cabinet policy‚ as authorised by General Prem Tinsulanonda‚ Prime Minister at the time‚ Thai Airways International would be responsible for commercial aviation
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Market Structure of Airlines including a Market Structure Table Each business that operates provides goods of some nature‚ public‚ private common resources‚ or natural monopoly. To provide these goods to consumers and make money businesses are subject to Supply and Demand costs of labor as well as the Market Structure of its competition. Using knowledge in all of these aspects of economics it is apparent that Airlines are subject to these factors as well‚ how the economy works can be analyzed
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emeraldinsight.com/0960-4529.htm MSQ 15‚3 A case study of service failure and recovery within an international airline David Bamford Manchester School of Management‚ UMIST‚ Manchester‚ UK‚ and 306 Tatiana Xystouri Ministry of Finance‚ Nicosia‚ Cyprus Abstract Purpose – This paper seeks to examine the effectiveness of internal processes of service quality recovery for an international airline. Design/methodology/approach – An action research methodology was adopted. The research involved: a review
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case case Continental Airlines: One Company’s Flight to Success In the last decade‚ Continental Airlines has had a spotty track record. The airline twice filed for bankruptcy‚ realized diminished performance culminating in a $613 million loss in 1994‚ and was ranked dead last in industry indicators such as on-time performance among the major carriers. During these years‚ employees at Continental had undergone several series of layoffs and withstood both wage cuts and delayed wage increases in
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9-803-133 REV: MARCH 11‚ 2003 JAMES L. HESKETT Southwest Airlines 2002: An Industry Under Siege Amid Crippled Rivals‚ Southwest Again Tries To Spread Its Wings; Low-Fare Airline Maintains Service‚ Mulls Expansion In Risky Bid for Traffic — Front Page Headline‚ The Wall Street Journal‚ October 11‚ 2001 The Age of “Wal-Mart” Airlines Crunches the Biggest Carriers; Low-Cost Rivals Win Converts As Business Travelers Seek Alternatives to Lofty Fares — Front Page Headline‚ The Wall Street Journal
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Continental airlines case The biggest challenge that the continental Airlines is grappling with is with regards to their operational efficiency. Their previous decision of oursourcing key functions like reservations‚ payroll and EDS were causing a delay in flow of information thus hindering data based decision making in the company. Most decision thus were being made not by what data said but by the “hunch” or “intuition” which often proved wrong. Lack of real time data‚ complex system of booking
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Southwest Airline in Baltimore Assignment Questions 1. How does Southwest Airline (SWA) compete? What are its advantages relative to other airlines? Draw an influence‚ i.e.‚ cause-and-effect‚ diagram to explain the company’s competitive advantage. 2. The plane turnaround process requires coordination among twelve functional groups at SWA to service‚ in a brief period of time‚ an incoming plane and match it up with its new passengers and baggage for a prompt departure. Please evaluate the plane
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to the Reputation of Malaysia Airlines (MAS)” Student Name: Widi Prayudi Student ID: UP2005 Assessment Due Date: Tuesday‚ 8 April 2014 Lecturer: Mr. Sandhy Patrick The Implication of Accident to the Reputation of Malaysia Airlines (MAS) Research Proposal Proposed Research Topic: “What is the implication of accident to the reputation of Malaysia Airlines (MAS)?” Purposes: In general
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INTRODUCTION China Airlines Introduction In Dec 2010‚ China airlines Ltd‚ announced that it had recorded sales revenues of 138.14 Million dollar as for flights carrying people. The company’s Sales Revenue increased by 41 % from Dec 2009 in which the company had achieved 98 Million Dollars. This increase was followed after the company’s announcement in January 2010 that its recorded Sales reached an amount of 358 Million dollars in Dec 2009 including civil and cargo services. These numbers show a
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