BUSINESS COMMUNICATION 1 C O N T E N T S Blocks/Units Details of Topics BLOCK I Unit 1 Unit 2 Unit 3 BLOCK II Unit 4 Unit 5 Unit 6 Unit 7 BASICS OF COMMUNICATION Significance of Business Communication Overcoming Barriers to Communication Strategic Relevance of Communication ORAL COMMUNICATION SKILLS Essentials of Oral Communication Skills Delivering a Persuasive Speech Successful Meeting Skills Listening Skills Pages 4 22 34 49 65 74 85 BLOCK III WRITTEN COMMUNICATION SKILLS Unit
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NOTES CODE : ESD 1013 SUBJECT : INTERPERSONAL COMMUNICATION CHAPTER : 1 / INTRODUCTION TO INTERPERSONAL COMMUNICATI Introduction: - Once we make contact with others‚ we communicate and we continue to do so until we draw our last breath - Even though many of our messages are not verbalized‚ we nonetheless send messages to others-intentionally and sometimes unintentionally - Most people spend 80-90 percent of their waking hours communicating with others[1]. It is through
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Communication is essential for an organisation to operate effectively and efficiently. Effective communication helps to ensure that information is relayed accordingly and accurately within the organisation. If the relay of information is inaccurate‚ the organisation’s productivity may be affected. This essay will describe the concept of communication in relation to management and explain how effective communication is undermined by barriers such as cultural differences‚ generational differences and
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E-commerce 2013‚ 9e (Laudon/Traver) Chapter 1 The Revolution Is Just Beginning 1) The growth of mobile e-commerce almost doubled from 2011 to 2012. Answer: TRUE Diff: 2 Page Ref: 8 AACSB: Reflective Thinking 2) Approximately 80% of adults in the United States use a social network on a daily basis. Answer: FALSE Diff: 2 Page Ref: 8 AACSB: Reflective Thinking 3) A company’s online inventory control process is an example of e-business‚ as opposed to e-commerce. Answer:
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Electronic cigarettes‚ also known as e-cigs‚ which were created in China 10 years ago‚ are battery powered devices that vaporize liquid nicotine. In the article‚ “Smoke Signals”‚ the author Alessandra Potenza addresses the problems of unregulated electronic cigarettes. Although they can help smokers quit cigarettes‚ they can also cause nicotine addiction. Electronic cigarettes are becoming popular among youth and because they are unregulated‚ U.S. officials are worried. A main problem discussed
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this pressure by splitting it IT departments into three division i.e. e-commerce‚ supply chain and back-office support. But their main focus currently is e-commerce. Mary Kay have created an electronic service desk that support 30 countries in a standardized way‚ the company is also introducing a global electronic ordering system called atlas that allows it’s consultants to communicate with the company warehouses. Also an intelligent data repository that dynamically maintain a logical model of the EC
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Unit-1 Communication Skills Concept of Communication Process of Communication Types and Levels of Communication Technical Communication and General Communication Important Elements of Technical Communication Importance and Need of Technical Communication 1.1 CONCEPT OF COMMUNICATION Human beings cannot live in society without the help of communication. Even a small baby cries to make others understand its need – is one type of communication. Communication is the very basic need of
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Definitions of communication The word communication is derived from the Latin word ‘Communus’‚ which means ‘common’. It is a process of exchange of facts‚ ideas‚ and opinions. It is a means by whuch individuals or organizations share meaning and understanding with another. In other words it is the transmission and interaction of facts‚ ideas‚ opinions‚ feelings and attitudes. Thus the exact meaning of the word communication is ‘to share’ or ‘to participate’. The dictionaries say that communication is the
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COMMUNICATION SKILLS FOR COMMERCE (CSCO103) LECTURER : MR MUTAMBWA DUE DATE : 30 MARCH 2012 Q : Effective communication is the backbone of any business organisation. Discuss. Communication can be defined as a two way process of reaching mutual understanding in which participants not only exchange(encode and decode) information but also create and share meaning. Effective communication is whereby
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Electronics Should Be Locked Up After 9pm By Becky All electronics should be locked up by 9pm weeknights so your children are not able to access them because it is bad for their health and sleep patterns. Children need their sleep to ensure they are awake and also to function and learn at school. Being on your electronics for long periods of time can damage your brain‚ affects your eyes and disrupts your sleeping patterns. Firstly children who spend a lot of time on electronics are often moody
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