1. OPERATIONS PERFORMANCE OBJECTIVES In accordance with Slack‚ Chambers and Johnston‚ performance objectives is a generic set of performance and indicators that can be used to set the objectives or judge the performance of any type of operation. In this context‚ there are five key most objectives that can or will be used to help improve the operations of a service industry (Dental health care as stated earlier). a) Quality Quality can be defined in so many ways. In simpler terms we will describe
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Essential Elements of a Contract “A contract is an agreement that can be enforced in court. It is formed by two or more parties who agree to perform or to refrain from performing some act now or in the future.” (pg 208) Recently I was faced with a situation regarding a contract that was not in writing and I had to explain that as long as a verbal contract contains the four essential elements of a contract it is binding. We are so accustomed to seeing contracts in writing that many people assume
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14 Payroll (sometimes assigned to accounting rather than HRM) 14 Employee benefits administration 14 Personnel cost planning 15 Performance appraisal 15 Management by objectives (MBO) 16 360 degree appraisal 16 Behavioral Observation Scale (BOS) 16 Behaviorally Anchored Rating Scale (BARS) 16 Retention Strategies 16 Customer Acquisition and Talent Acquisition 17 CONSUMER PRICE INDEX (CPI) 18 Gratuity 18 Bonus Act 18 Minimum Wages Act 19 Johari window 19 Provident Fund Full notes
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of dangerous working conditions or long hours was declared unconstitutional by the Supreme Court. 2. There are four views of federalism dual federalism‚ cooperative federalism‚ regulated federalism‚ and new federalism. Dual federalism is a two-layered system which is national and state. This means states did most of the governing. Cooperative federalism refers to supportive relations‚ partnerships‚ between national government‚ and the state government. It comes in the form of federal
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Bibliography: Barthes‚ R (1967: 9) ‘Elements of Semiology’ Atlantic Books
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1. What are the prefatory elements for a report? * Letter of Transmittal * Submission Page * Summary/Abstract * Title Page * Table of Contents * Glossary 2. Why are abstracts and summaries the most important prefatory elements? * The abstract and the summary are a crucial part of a report as they may be the only section read by people at the executive or managerial level who must make decisions based on what they read in the abstract or the summary. 3. How does
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A Definition of Collaborative vs Cooperative Learning Ted Panitz (1996) [pic] I have been searching for many years for the Holy Grail of interactive learning‚ a distinction between collaborative and cooperative learning definitions. I am getting closer to my elusive goal all the time but I am still not completely satisfied with my perception of the two concepts. I believe my confusion arises when I look at processes associated with each concept and see some overlap or inter-concept usage. I
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communication is interpersonal‚ it is purposive and it is a process. Question: What do we mean by process? Answer: By process we mean that steps have to be taken and in a set/particular order to achieve a desired result/goal. These are the important elements of the communication process: 1. SENDER/ENCODER The sender also known as the encoder decides on the message to be sent‚ the best/most effective way that it can be sent. All of this is done bearing the receiver in mind. In a word‚ it is his/her
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ELEMENTS OF DRAMA A. PLOT: This is the arrangement of events in a play‚ the selection and order of scenes based on a story. A story is different from a plot in a way that a story has full account of events while a plot has a selection of scenes from the story in chronological order for stage presentation. The plot has elements like exposition; this is everything the audience needs to know about a play. Conflict; this is the clash of opposing forces. Climax; this is the point at which one of the
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Elements of Poetry When you read a poem‚ pay attention to some basic ideas: Voice (Who is speaking? How are they speaking?) Stanzas (how lines are grouped) Sound (includes rhyme‚ but also many other patterns) Rhythm (what kind of "beat" or meter does the poem have?) Figures of speech (many poems are full of metaphors and other figurative language) Form (there are standard types of poem) Voice Voice is a word people use to talk about the way poems "talk" to the reader. Lyric poems and
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