EFFECT OF AFTER SALE SERVICES ON CUSTOMER SATISFACTION AND LOYALTY IN AUTOMOTIVE INDUSTRY OF ETHIOPIA BY KINDYE ESSA MUSTOFA ADDIS ABABA UNIVERSITY COLLEGE OF MANAGEMENT‚ INFORMATION AND ECONOMICS SCIENCE MASTER OF BUSINESS ADMINISTRATION PROGRAM August 2011 EFFECT OF AFTER SALE SERVICES ON CUSTOMER SATISFACTION AND LOYALTY IN AUTOMOTIVE INDUSTRY OF ETHIOPIA A Thesis Submitted to the School of Graduate Studies of Addis Ababa University in Partial Fulfillment to the Requirements
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The Customer Relationship in Supply Chain Management written by: Ian Johnson•edited by: Jean Scheid•updated: 9/2/2010 Why are some companies better at managing their customer relationships than others? It’s because they have a well-run supply chain that ensures the most common parts are available and they never promise something they can’t deliver? Learn here about customer relationship in supply chain management. The Customer Relationship in Supply Chain Management When it comes to managing
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atom of an element determines the atom’s ‚ and the number of electrons determines of an element. 3. The atomic number tells you the number of in one atom of an element. It also tells you the number of in a neutral atom of that element. The atomic number gives the “identity “ of an element as well as its location on the Periodic Table. No two different elements will have the atomic number. 4. The of an element is the average mass of an element ’s naturally
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Running head: ELEMENTS OF A 1 Elements of a Contract Moses Parker BUS 670: Legal Environment Porf. Stacey Callaway October 6‚ 2014‚ 2014 ELEMENTS OF A 2 Elements of a Contract Indeed‚ contracts plays a very significant role in all aspects of society; according
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Enhancing Customer Data Enhanced Customer Data Repository is a secure and fully supported data repository with problem determination tools and functions. It updates problem management records (PMR) and maintains full data life cycle management. · combination of all the internal structured business data (CRM‚ ERP‚ POS and all the internal system data) and external unstructured data ( Social media data‚ feedback surveys‚ Audios‚ Videos‚ streaming data‚ Call center data‚ images) · unmanageable volumes
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Customer Analysis Customer analysis is an important and critical section in the company business plan or marketing plan. The analysis is using to identify the target customer‚ make the strategic and ascertains the needs of these customers‚ and specifies the product that satisfies these needs. The customer analysis and customer profile is a simple tool to help the business better understand and investigate the trend and the potential customers‚ therefore the company can increases the sales and grow
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TITLE: The Elements Author: Theodore Gray Pages: 200 Genre: Non-Fiction Name: Sooraj Shah Date: 1/30/11 Plot Summary: I will be talking about 3 elements in the plot summary because there is no plot in the book. Each page is just talking about an element‚ so you could start anywhere in the book if you wanted to. The first element I will discuss is hydrogen. Hydrogen is the first element on the periodic table and is the most reactive. It only has one proton and one electron. It is the
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A Term paper on CUSTOMER SATISFACTION AND BEYOND Subject: Sales management Submitted to: Mr. Raghunathan Submitted By: Group: 13 Praveen Kumar Jha (09234) Ravi Teja Reddy. S (0409020) Ramya. K (09238) Shwetha Reddy. T (0409018) Krishna Sumanth .C (0409004) Executive summary: Business industry today is complex. There are big competitions in every business. That is why many research and study are being conduct for their continuous growth. Customer’s loyalty is one factor that can
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which occurred under the leadership of Luther and Zwingli with the cooperation of the state leaders‚ the theological interpretation of the Radicals offered an alternative and a more revolutionary conclusion from the aims and views of the magisterial driven Reformation. As George Huntston Williams stated that there were “Anabaptists of various types” and Hans Jürgen-Goertz
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Name: _____Alvaro_________________________________ Date: ________________________ Student Exploration: Element Builder Vocabulary: atom‚ atomic number‚ electron‚ electron dot diagram‚ element‚ energy level‚ ion‚ isotope‚ mass number‚ neutron‚ nucleus‚ periodic table‚ proton‚ radioactive‚ valence electrons Prior Knowledge Questions (Do these BEFORE using the Gizmo.) 1. What are some of the different substances that make up a pizza? _____________________ ___________________
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