Student ID # 1451565 BU320.2.1 Marketing Principles Assignment 05 Marketing Services 10/05/2012 The marketing of services differs from product marketing because of the four fundamental differences involved in services: Services are intangible‚ inseparable‚ variable‚ and perishable. Intangible which means they cannot be touched‚ tasted‚ or seen like a pure product can. Another difference is that services are produced and consumed at the same time; that is‚ service and consumption are inseparable
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Abstract This report will mention two recent scientific advances ‚ one is storing carbon dioxide deep underground in rock form and the other one is mainly talk about scientists develop carbon dioxide sequestration technique . There will be both contrast and comparison about scientists develop carbon dioxide sequestration technique . There will be both contrast and comparison about these two scientific advances .The methodology that acquire the information and statistics to achieve will be introduced
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customers have already passed the post-purchase stage as they found their solution to their needs at the Bell Telecommunication Company. They have evaluated the experience attributes and faced some issues; therefore they have contacted a costumer service representative to report their complaints. Place & Time: the four costumers complaints are based in one area in Toronto at Willow Street in the middle-class suburb of the city‚ and they were all able to contact a costumer agent through the phone
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not possible for an economy to be entirely based on services‚ because an economy must need a certain support from product based industry for balances‚ such as manufacturing‚ construction‚ agriculture‚ forestry‚ fishing & mining. 這是不可能將社會經濟完全建立在服務基礎上，因為經濟需要一定的實際產品生產量去平衡經濟，例如生產業、建築業、農業、林業、魚業和礦業等。 It is not a sign of weakness when a national economy manufactures few of the goods it consumes‚ as developed countries have seen their service economies grow rapidly‚ and it dominates in most of the
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com Abstract Marketing mix is the most fundamental concept of marketing which is a set of controllable marketing tools that a company uses to create a desired response in the targeted market. American Ma r ke t i ngAs s o c i a t i onpr e s i de nt i a la ddr e s sc oi ne dt het e r m‚" ma r ke t i ngmi x" ‚i n1953.Ma r ke t i ngMi x’i s also referred and known as the Four P’s i.e. product‚ price‚ place of distribution‚ and promotion. These are the primary ingredients of a marketing strategy‚ and
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employees are crucial to the service delivery‚ it is important that the organisation hires‚ trains‚ motivates their employees successfully‚ and retain these employees in order to produce a quality product/service. The Service Marketing Triangle highlights three other elements of the marketing mix. These are the internal marketing‚ the external marketing and the interactive marketing. The aspect that emphasises the employee’s role in the service delivery is the interactive marketing as this is the stage where
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Research is evidenced-based / Empirical - Correlation between variables - Regression (Multi-Linear Regression) - Mixed Method - Quantitative then Qualitative - Qualitative then Quantitative Customer Satisfaction = Sum of Service Elements Facilitates service improvements‚ increases profits Performance is measured by asking questions about satisfactions Performance = Satisfaction Week 12 & 13 Tutorial Chapter 13 & 14 1. Describe the factors that may encourage or inhibit a
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SERVICE MARKETING ABOUT TAJ The Taj was built at a time when Indians were not allowed entry into most of the prestigious hotels and clubs in British ruled India. Legend has it that this was one of the reasons why Jamshetji Nusserwanji Tata‚ the first Indian industrialist built India’s first luxury hotel. He went ahead with the project although he was busy with plans to industrialise India. The first Taj Hotel‚ the flagship of the Group was born in 1903 and stood alone for almost half a century
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Describe the elements that make up the marketing mix. Marketing mix often called “4Ps” refers to four elements of a firm’s marketing strategy which are designed to meet the needs of customers. The elements include: Product Price Place Promotion To meet consumers’ needs‚ businesses must produce the right product‚ at the right price‚ make it available at the right place‚ and let consumers know about it through right promotion. PRODUCT: It is the actual offering to the customer. It refers
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Services marketing Sucessful e com website- Myntra.com ------------------------------------------------- About myntra: Myntra was established by Mukesh Bansal‚ Ashutosh Lawania‚ and Vineet Saxena in February 2007. All three are IIT alumni‚ and have worked for several start-ups. Myntra is headquartered in Bangalore and has been funded by Venture Capital funds like IndoUS‚ IDG & Accel Partners.[6] The company started off in the business of personalization of products‚ and soon expanded to
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