INTERNATIONAL STANDARD SAI SA8000®: 2008 SOCIAL ACCOUNTABILITY 8000 SA8000® is a registered trademark of Social Accountability International Page 2 of 10 SA8000:2008 ABOUT THE STANDARD This is the third issue of SA8000‚ an auditable standard for a third-party verification system‚ setting out the voluntary requirements to be met by employers in the workplace‚ including workers’ rights‚ workplace conditions‚ and management systems. The normative elements of this standard are based
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capability but a state-of-the-art MRP system and extensive inventory and assembly facilities. Components are purchased‚ assembled and repackaged. Profits have fallen considerably. In addition‚ the customer service level has declined‚ with late deliveries now exceeding 25% of orders. And to make matters worse‚ customer returns have been rising at a rate of 3% per month. I. Point of View Art Hill II. Time Context At present III. Statement of the Problem The main problem of the study pertains
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services marketing integrating customer focus across the firmChapter 01 Introduction to Services Multiple Choice Questions 1. (p. 4) In the simplest terms‚ _____ are deeds‚ processes and performances. A. Attributes B. Experiences C. Services D. Goods E. Benefits Difficulty: Easy 2. (p. 4) The maintenance contract offered by Sears on its Kenmore refrigerators‚ dishwashers and microwaves is an example of a(n) _______. A. Service B. Experience C. Attribute D. Good E. Benefit Difficulty:
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those concepts in reality. To gather a more hands-on experience‚ we conducted process analysis on the process followed by Citibank‚ N.A. to provide pay link service to its customers. 1.2 Goal of the Project: The goal of this project was to analyze the efficiency of the current process and to recommend a suitable process to give a smother service to the clients. 1.3 Scope of the Study: Here for the ease of understanding we have taken only Gulshan Branch‚ though the same process is followed by Dhanmondi
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decided to do the “riding the elevator backwards” exercise. I completed three trials of this experiment. Each of the three trials were done on the UCSB campus during the afternoon. I also completed the exercise with a different number of people each time. The results that I got were interesting‚ in one of the trials the behavior went completely unnoticed and in others it stood out greatly. I also fond it interesting a behavior so small as standing one direction in the elevator has grown to be an expected
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Will the Space Elevator ever be a reality? Tim Engstrom The Cost of Space The cost of shipping payloads into space is currently thousands of dollars per kilogram[1]. Rockets are used for this job‚ subjecting the cargo to severe changeable g-forces‚ generating extreme pollution. The cost of launching a satellite by rocket is typically between $50 million and $400 million dollars[2]. Geosynchronous orbits at 35‚786 km are significantly more expensive to achieve than Low Earth orbits at less than
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answers are below. 1) Does the required work schedule stated above meet your needs? Yes. This schedule works quite well for me. 2) Explain what customer service means to you. Customer service...well‚ I kind of think it’s a dying art. Hardly anywhere I go‚ do I see people who really know what it means to "serve" their customers. Or‚ maybe they know‚ but just don’t care. Though I suppose it shouldn’t‚ this often surprises me. In fact‚ it surprises me so much so‚ that when I am served
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the building by the elevator. As I walked inside‚ the portion of the building the workers were examining‚ was the inside of the elevator. They were examining the floor very cautiously‚ looking at the floor and taking notes. I just walked past them‚ it probably wasn’t important anyway. The next day‚ I passed the elevator on my way to go school‚ and there was caution tape all around. Also‚ there was a huge paper plastered near the elevator that stated‚ “DO NOT ENTER‚ ELEVATOR IS UNDER CONSTRUCTION
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The Elevator; literary analysis Martin‚ let’s his fears get to him so he gets paranoid and he overthinks his fear and he is just scared of the old fat lady. Like me‚ I was always paranoid of heights and when I got on a I was overthinking my fear and then I took a moment to let my fear pass me and I was ok after that. And how does the author show martin’s inability to overcome his fear. The author William Sleator shows that Martin is unable to overcome his fears by building suspense that martin
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Research Title: Measuring Customer Attitude towards Broadband Services Literature Review Early studies on impacts of broadband computer networks on society mainly focus on offering expert opinions‚ forecasting future trends‚ and speculating about the potential of the technology. More recent studies attempted to assess the penetration rate of broadband by focusing on specific types of applications requiring high speed (Chang‚ Lee‚ & Middleton‚ 2004; Cohill‚ 2005a‚ 2005b; Lee‚ O ’Keefe‚ & Yun
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