works in coordination with the regional FL‚ BL (Backline)‚ CCE (Customer Centric Engineering)‚ Sales and SAM (Support account management). FL team offers technical support through case handling process. Customer satisfaction scores are based on the surveys conducted by a third party on randomly picked samples of cases closed in a week (Mon to Sun). Rating is spread over 1 (Dissatisfied) to 5 (Extremely satisfied). ISC divided into 3 customer regions have different deliverable targets for this metric
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Mercedes Benz India Step 1. Situation Audit Strengths • The company has a strong brand value‚ besides being a world leader in premium cars • It has a financial stamina‚ which reduces capital constraints • Allocates a significant amount of funds for research and development purposes‚ which promotes invention and innovation • The brand is desirable based on the value of perceived worth. The company is known for producing high quality and prestigious cars. • It holds patents on most of the safety
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Case 4: Takamatsu Case Analysis (25 points) Executive Summary Takamatsu Sports Enterprise is a sporting company that has recently experienced a considerably large loss in net profit. Mr. Takamatsu has begun to look into the problem of the company and believes that Ms. Ota is the problem in the loss of sales. Although Mr. Takamatsu thinks that Ms. Ota is the problem‚ it really is Mr. Fujita. He has inefficient training and sales. If Mr. Takamatsu gets Mr. Fujita the appropriate training‚ he can
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Keywords: HRD‚ T&D‚ Systematic Approach‚ Needs Assessment‚ Design‚ Implement‚ Evaluation INTRODUCTION By tradition‚ organisations use HRD programs and training activities to address employee development‚ work performance and productivity issues and problems. These HRD programs and interventions are conventionally applied to provide induction training of newly employed employees into the organizations‚ provide basic skills and knowledge‚ upgrading existing capabilities and help in effective teamworking
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In this essay‚ I will be addressing what Mills means by the terms ‘personal troubles’ and ‘public issues’‚ I will also be attempting explain how Mills’ work is what underpins McKenzie’s introductory chapter. Mills defined ‘personal troubles’ as something that “occurs within the character of the individual and within the range of his immediate relations… A trouble is a private matter whereby an individual’s cherished values are felt to be threatened.” A ‘public issue’ on the other-hand is defined
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A REPORT ON TRAINING AND DEVELOPMENT A SUMMER PROJECT REPORT ON TRAINING AND DEVELOPMENT AT FAG BEARING INDIA LIMITED‚ VADODARA SUBMITTED TO: PARUL INSTITUTE OF MANAGEMENT AFFILIATED TO: GUJARAT TECHNOLOGICAL UNIVERSITY A PROJECT REPORT SUBMITTED IN PARTIAL FULLFILLMENT OF THE REQUIREMENT OF THE AWARD FOR THE DEGREE OF MASTERS OF BUISNESS ADMINISTRATION UNDER THE GUIDENCE OF: FACULTY GUIDE: MISS. ALPA PARMAR COMPANY GUIDE: MR. J. P. NAIR SUBMITTED BY: DVISHA.S.SHAH ENROLLMENT
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1. Introduction For my personal project‚ I had a few ideas of what I wanted to do. First‚ I wanted to do something with gaming because it´s a hobby of mine and I love to play games‚ but then I realised I wouldn’t really learn a lot about it since it’s one of my passion and I have done a lot of research about it in the past. It took me a while before I thought‚ “what other things do I love doing?” Sleep came to my mind and I thought to myself‚ “I don’t know much about it. Just that I like to sleep
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Effectiveness of Training in Organizations: A Meta-Analysis of Design and Evaluation Features Winfred Arthur Jr. Texas A&M University Winston Bennett Jr. Air Force Research Laboratory Pamela S. Edens and Suzanne T. Bell Texas A&M University The authors used meta-analytic procedures to examine the relationship between specified training design and evaluation features and the effectiveness of training in organizations. Results of the meta-analysis revealed training effectiveness sample-weighted
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Case Analysis Guidelines & Suggestions Content: Your case write-up should focus on and answer all the key questions in the syllabus – do not omit any of the questions. The length limitation on this paper is short‚ so please jump right into answering the questions. There is no need to summarize your points in the beginning or to review what happens in the case. You must use your own judgment as to which questions need more space than others‚ however‚ remember that all claims or recommendations
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attorney‚ after they’ve suffered a personal injury. Often‚ they have strong misconceptions about injury Attorney Florida proceedings. Clearly‚ they assume that they are either able to handle the case or that they simply do not want to get involved with a court case. The fact is that a large number of people have false assumptions about lawyers and the role that they play in a legal case. A personal injury lawyer plays a significant role‚ in a personal injury case. The legal professional is dedicated
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