Measuring the services quality of Celcom Broadband in Politeknik Kota Kinabalu Azrin Bin Jalasi Jabatan Perdagangan Politeknik Kota Kinabalu azrin@polikk.edu.my Noorain Imbug Jabatan Perdagangan Politeknik Kota Kinabalu Noorain@polikk.edu.my Ramdan Ali Jabatan Perdagangan Politeknik Kota Kinabalu Ramdan@polikk.edu.my Abstract The main focus of this study is to investigate the customers’ satisfaction towards the Celcom Broadband services quality in Politeknik Kota Kinabalu
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3. What are the necessary qualities of a successful person in modern society? Explain why specific qualities are essential to achieve success? Modern society requires high standarts and preparation. Being a successful person and making this success last in this society is not easy. Eventhough the ‘definition’ of success varies from a profession to another‚ there are some essential qualities that should be present in every successful person. The first quality is persistence. When someone knows what
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Quality Management Tools Brainstorming Brainstorming is a very powerful creative thinking and idea generating technique. It is a decision-making process used by groups to help generate a large number of ideas through an interactive process. The main goals of this technique are to help break out of habit-bound thinking and to produce a set of ideas where there is more than one choice when making a decision. Guidelines Brainstorming is useful for attacking specific rather than general problems
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IMPACT THAT NURSING LEADERSHIP AND MANAGEMENT HAVE ON QUALITY PATIENT CARE The field of Health Care is a very broad field with different areas of specialization. Quality leadership and management are vital in health care. In modern medicine‚ the majority of nursing tasks are performed by a team rather than individuals. The way a nurse manager leads her staff‚ not only affects her employees’ morale and productivity‚ it also affects the quality of patient care and it is for this reason‚ that good
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Total Quality Management Paper Producing a quality product‚ whether a tangible item or a service‚ is the goal of all organizations‚ how this goal is achieved will be the challenge. Quality of the end product has been an obstacle in America for decades. In the post World War II era as production of products in America rose‚ the quality of those products diminished. At the same time other countries such as Japan were not experiencing the same quality issues. The secret to successful quality control
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5 Qualities of a Leader I have been studying leadership for quite some time now. I have been fortunate enough to meet some very good leaders. I have listened and learned from them and learned their theories and styles. I have been fortunate enough to become acquainted with experienced industry leaders and with new and upcoming leaders. Through the course of all this I have been able to distill down the many lessons I have learned and I have come up with what I believe is a formula for success
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Improved quality of education in the Philippine schools We know that Philippines country is rich in agriculture and economics. But don’t you know that Philippines are one of the top that is great in terms of education. And I can prove that in simply observing the status of my country and surveys in the rank of schools. Literacy rate in the Philippines has improved a lot over the last few years- from 72 percent in 1960 to 94 percent in 1990. This is attributed to the increase in both the number
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CHAPTER Statistical Quality Control Before studying this chapter you should know or‚ if necessary‚ review 1. 2. Quality as a competitive priority‚ Chapter 2‚ page 00. Total quality management (TQM) concepts‚ Chapter 5‚ pages 00 – 00. 6 LEARNING OBJECTIVES After studying this chapter you should be able to 1 2 3 4 5 6 7 8 9 Describe categories of statistical quality control (SQC). Explain the use of descriptive statistics in measuring quality characteristics. Identify and describe causes
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Water Quality Standards & Criteria Daphne Landy EVS 1001-52 Everest University Water Quality Standard & Criteria How are water quality standards determined? The standard for water quality is determined by the National Recommended Water Quality Criteria. They first have to determine when water is considered polluted (Wright & Boorse‚ 2011). Some pollutants that are identified in water are due to human activity or interactions. Most of these type of pollutants come from chemicals
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Qualities of a good teacher Teaching is a difficult occupation. Teachers play an important part in training children‚ teenagers… So‚ a good teacher must have some special qualities. They are: knowledge‚ creation‚ confidence‚ empathy‚ sense of humor and passion. Imagine you are dreaming being a teacher‚ you must accept that there are no doubt that knowledge is the first quality of a good teacher. A good teacher need to enlarge his/her general knowledge on culture‚ society‚ biology
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