SAFETY AND SECURITY SYSTEMS IN HOSPITALITY INDUSTRY: Prof. Dr. JSI Prasad FIRE‚ PREVENTION AND PROTECTION: Fire Precautions: Fires in hotel and catering establishments are common and all too often can result in injury to the employee and in serious cases either injury or loss of life to employees and customers. Fire Prevention: In dealing with this subject it is necessary to realize that it falls into two separate categories : a. Fire Prevention b. Fire
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Market segmentation in hospitality research: no longer a sequential process John T. Bowen William F. Harrah College of Hotel Administration‚ University of Nevada‚ Las Vegas‚ USA Explores development in market segmentation relating to hospitality and tourism research published between 1990 and 1998. The literature is divided into three sections: segmenting a market; market targeting and marketing positioning. Identifies new areas for research‚ deeper examination of segments‚ identification of difference
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Review of related literature According to Pizam’s article (1982)‚ the tourism and hospitality industry has been applauded by industrialized and developing countries for the number of jobs created. A large amount of position vacancy is generated within the tourism industry and the supported industries. As a labor-intensive industry‚ its contribution to employment is not only restricted to the area or country but it also provides those jobs to women‚ youngsters‚ unskilled‚ minorities and the socially
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Skills and Competencies Needed for the Hong Kong Hotel Industry: The Perspective of the Hotel Human Resources Manager Benny Chan Marianne Coleman ABSTRACT. The tourism industry is one of the main sources of income to Hong Kong. If qualified employees provide better service‚ Hong Kong can potentially attract even more visitors. The training of new recruits and existing staff is therefore vital‚ but views on the value and the type of training vary amongst the stakeholders. This study of
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Emerging Business Environment in Nepal Starting from the basic concept‚ we’ve grown up studying that Nepal is a landlocked country. The key to this very country is held by India and China since the antecedent times; two countries that have a firm grip on Industrialization and development from its known history. Once upon a time‚ they were the only ones who held the key to open up a gate of economic benefits. However‚ upon the beneficial regards of emerging resources‚ Nepal itself held its key to
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Commercial hospitality is just extension of hospitality in the home. Do you agree? Hospitality is a difficult concept to define; numerous authors suggest it is both a social and commercial activity (Lugosi 2008). Nevertheless it’s important to highlight a dominant theme in accepted definitions of hospitality. Brotherton (1999) defined hospitality as “a contemporaneous human exchange‚ which is voluntarily entered into‚ and designed to enhance the mutual well-being of the parties concerned through
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June 03‚ 2009 Reaction paper no. 1: Strategies that Fit Emerging Markets The article basically speaks of the strategies required for multinational companies to be able to penetrate and successfully operate their businesses in the developing countries. The authors pointed out that the development of these strategies is one of the major challenges the companies are faced with in today’s globalization. The reason primarily‚ is the underdeveloped stage or even in some instances‚ the absence
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8. three main types of hospitality operation: Johnston has proposed the concept of three main types of hospitality (industry) operations based on the hospitality exchange process: product processing operations‚ customer processing operations and information processing operations. Most activities are a combination of all three‚ albeit in different proportions. An accommodation operation is for example predominantly a customer processing operation‚ with very little product and information processing
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scenario has the following staffing issues: 1. Recruitment of new Staff Since there is addition of a Porter service‚ room service operations‚ new banqueting suits‚ an a la carte restaurant and a leisure club. So recruitment and training of new staff is a must 2. Training of new and old staff The training of new staff those are recruited and the old staff is very much essential to update them with the latest methodologies of the hospitality operations and this is very important
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DRC Working Papers Foreign Direct Investment in Emerging Markets CENTRE FOR NEW AND EMERGING MARKETS LONDON BUSINESS SCHOOL No. 15 FDI Spillovers in Emerging Markets: A Literature Review and New Perspectives By Klaus E. Meyer Copenhagen Business School Draft‚ March 2003 Do not quote CNEM is a Development Research Centre supported by the UK Department for International Development 1 Contents 1. 2. 3. 4. 5. 6. 7. 8. Introduction: Spillovers in a Changing Global
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