EMERGING TRENDS IN ENTREPRENEURSHIP Introduction We all know that entrepreneurship is about attempting to assemble resources including innovations‚ finance and business acumen in an effort to transform innovations into economic goods. This may result in new organizations or may be part of revitalizing mature organizations in response to a perceived opportunity. The most obvious form of entrepreneurship is that of starting new business; however‚ in recent years‚ the term has been extended to include
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of service quality The Gap model of service quality was developed by Parasuraman‚ Berry and Zeithaml (1985)‚ and more recently described in Zeithaml and Bitner (2003). It has served as a framework for research in services marketing‚ including hospitality marketing‚ for over two decades. The model identifies four specific gaps leading to a fifth overall gap between customers’ expectations and perceived service. The five gaps x Customers have expectations for service experiences and they use them
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SERVICE QUALITY IN HOSPITALITY INDUSTRY THROUGH MANAGING THE ‘MOMENT OF TRUTH’: A THEORETICAL APPROACH Deborah Christine Widjaja Lecturer‚ Hotel Management Program‚ Faculty of Economics‚ Petra Christian University Email: dwidjaja@peter.petra.ac.id Abstract: Hospitality industry is one of the service businesses that pays so much attention to service quality as it is the main intangible product that it produces. This short article examines how to manage service quality in hospitality industry through managing
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Emerging trends in Human Resources Management Robert c. myrtle‚ dpa Director‚ executive master of leadership Professor of public administration‚ and Professor of gerontology Emerging Trends in Human Resources Management (HRM) Session Outcomes: • Discover the global trends affecting human resources management‚ • Describe the impact these trends are having on organizations and the management of human resources‚ • Develop an appreciation of the changing role of human resources management
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Questionnaire surveys: typology‚ design and coding 1. Introduction In current surveys‚ as the range of surveys and the number of pollee have increased‚ the importance of the questionnaire has become increased much more. In 2009‚ there is one survey can express well. The survey was conducted by a food frequency questionnaire (FFQ) is a questionnaire to assess diet consumed in people‚ and may be used as a research instrument. Examples of usages include assessment of intake of vitamins or
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Competing values in the culinary arts and hospitality industry Leadership roles and managerial competencies Michael W. Riggs and Aaron W. Hughey Abstract: It is important that education and training programmes align with the needs of the professions they are designed to support. The culinary arts and hospitality industry is a vocational area that needs to be examined more closely to ensure that the skills and competencies taught are those that will actually be needed when students matriculate
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Outline the legal issues emerging from new technology and evaluate the extent to which the remedies available achieve justice. The rate of technological change in the last three decades has been extremely significant. Developments in new technology such as mobile phones‚ digital cameras‚ the Internet and email were not available 25 years ago. These changes have transformed our society but have also created a number of considerable issues for the legal system. Governments face many challenges in
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INTRODUCTION TO HOSPITALITY AND TOURISM By definition innovative courses are locally developed and should represent local needs and circumstances. The following information represents portions of an approved application for Introduction to Hospitality and Tourism‚ which may be helpful to other districts choosing to submit an approval request. A. Description of the course and its essential knowledge and skills 1. This innovative course is an introduction to the Hospitality and Tourism Cluster. The
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EMERGING TRENDS IN ENTREPRENEURSHIP TEJASHREE YEVALE - MBA TIMSR‚ MUMBAI Abstract: Purpose – The purpose of this paper is to examine key emerging trends in Entrepreneurs in India its reasons for growth and impact towards economy and society as a whole. Design /approach – The paper is primarily theoretical and observational. It is based on the review of major academic and managerial publications‚ it also include personal interview with few entrepreneurs. Findings – Entrepreneurship activity
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Green Marketing Green marketing involves developing and promoting products and services that satisfy customers want and need for Quality‚ Performance‚ Affordable Pricing and Convenience without having a detrimental input on the environment. What is green marketing? Green marketing refers to the process of selling products and/or services based on their environmental benefits. Such a product or service may be environmentally friendly in itself or produced and/or packaged in an environmentally
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