Defining the Corporate Strategy Responsiveness (Reliability; Quickness; Flexibility; e.g.‚ Dell‚ Overnight Delivery Services) Competitive Advantage through which the company market share is attracted Cost Leadership (Price; e.g.‚ Wal-Mart‚ Southwest Airlines‚ Generic Drugs) Differentiation (Quality; Uniqueness; e.g.‚ Luxury cars‚ Fashion Industry‚ Brand Name Drugs) OM’s contribution to Corporate Strategy Differentiation Cost Leadership Responsiveness Design & Volume Flexibility Fast & Dependable
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process starts off with the information gathering before attending the flight. It is very important for the airline to advertise effectively in order to differentiate from the competitors so that the customer can decide which airline brand to chose. When advertising it is recommended to underline the features‚ services and com- petitive advantages of a brand‚ as nowadays‚ being the airline industry in its matur- ity‚ a lot of brands seem to be similar in the eyes of the customer. In recent
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of this structure for the organization." Southwest Airlines is part of an oligopoly. An oligopoly is defined as an instance where there are only a small number of producers in a market; due to the small numbers‚ if one company changes their prices of their goods or services‚ the others will do the same in order to keep it competitive. Running as an oligopoly can be both helpful and painful for the consumer. For instance‚ Southwest Airlines has set prices they have for certain flights to certain
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Question 1 A patent entitles the inventor of a new product to prevent others from selling‚ manufacturing‚ making‚ marketing or importing the patented product for a limited period of time. This can provide the patent holder with a monopoly position in the market for that product‚ which allows them to charge a higher price and achieve their expected returns (both tangible and intangible). Pharmaceutical companies used this strategy to maintain their market competitiveness and guarantee the returns
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Birla plots a growth story amid slowdown Kumar Mangalam Birla’s business has grown steadily in the downturn because of the scale and capacity he has built in the last five years With the recent announcement to acquire Jaypee Cement’s 4.8 million-tonne cement plant in Gujarat‚ Aditya Birla Group’s soft-spoken promoter and chairman‚ Kumar Mangalam Birla‚ has taken UltraTech Cement within striking distance of its nearest competitor to grab the top slot in the cement sector. After the deal‚ UltraTech
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Easy Jet Airline TEAM MEMBERS: Name Team Member #1 Qymi Sheng Team Member #2 Will Huo Team Member #3 Ann Chiang Short History of the Easy Jet: Easyjet is a successful example of a European no-frills airline‚ founded by the Cypriot Stelios Haji-Iaonnou in 1995‚ with the vision of creating a customer focused brand that would revolutionize the concept of air travel. More than fifteen years on‚ easy Jet is Europe’s leading airline‚ and the UK’s largest‚ carrying over 55m passengers
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The following questions pertain to the Ten Southwest Practices for Building High Performance Relationships. With regard to questions 1 - 4 please explain what they mean to you within a service management focused organization. 1. "Lead with Credibility and Caring"? Many believe that leadership is related to an individual’s level or position within a company; many people refer to the leadership of an organization as embodying the individuals who hold executive positions. However‚ most executives
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Abstract On 28 April 1988‚ Aloha Airlines Flight 243 experienced structural failure and consequent explosive decompression at 24‚000 ft. over the Pacific Ocean while en route from Hilo to Honolulu‚ HI. The flight crew enacted appropriate contingency procedures and was able to safely land the aircraft at Kahului Airport in Maui. During the event‚ an 18-ft. section of the fuselage skin had separated from the aircraft. The study of this accident and the safety issues identified as a result are classic
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In 1992 Southwest Airlines was the only major airline in the US to post a profit. In 1993 the same airline outperformed its competitors. The CEO‚ Herb Kelleher stated the primary and most challenging SWA goal is to offer great service at low cost. SWA was able to meet and exceed this goal by competing using a new-game strategy. They sought to restructure the airline’s business to match company strengths. Instead of adapting to the way that other airlines operated‚ they created their own set
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EXCHANGE ACT OF 1934 For the fiscal year ended December 31‚ 2013 or ¨ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ________ to ________ Commission File No. 1-7259 Southwest Airlines Co. (Exact name of registrant as specified in its charter) TEXAS 74-1563240 (State or other jurisdiction of (IRS Employer incorporation or organization) Identification No.) P.O. Box 36611 Dallas‚ Texas 75235-1611 (Address of principal executive
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