Strategic Direction The remarkable record of Emirate Airlines: Product differentiation and cost control deliver exceptional performance Article information: Downloaded by NATIONAL UNIVERSITY OF SCIENCE & TECHNOLOGY ISLAMABAD At 00:17 24 September 2014 (PT) To cite this document: ‚ (2012)‚"The remarkable record of Emirate Airlines"‚ Strategic Direction‚ Vol. 28 Iss 3 pp. 10 - 12 Permanent link to this document: http://dx.doi.org/10.1108/02580541211203727 Downloaded on: 24 September 2014
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Emirates Airlines Case Write Up Emily Hooker MGMT 4690 February 25‚ 2015 Contents I. Core Issues / Problem Statement……………………………………………………………………………………………………………….3 II. SWOT…………………………………………………………………………………………………………………………………………………………3 a. Strengths……………………………………………………………………………………………………………………………………..3 b. Weakness…………………………………………………………………………………………………………………………………….4 c. Opportunities………………………………………………………………………………………………………………………………4 d. Threats…………………………………………………………………………………………………………………………………………4
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EMIRATES AIRWAYS Introduction: The company selected for the project is Emirates Airways. Emirates airlines is based at Dubai International Airport‚ UAE. It is largest airlines operation in Middle East with over 2500 flights per week. It also operates 4 of the 10 longest nonstop flights in the world. Emirates airlines is subsidiary of Emirates group which has over 50‚000 employees. It is wholly owned by government of Dubai under Investment Corporation of Dubai. Airline is ranked among top ten
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Revised and Enhanced Version THE STRATEGIC DIAGNOSIS: EMIRATES AIRLINES Nowadays‚ we cannot imagine the world without the airline industry‚ because of its fast services and huge benefits‚ which offers for many other industries and societies. Also‚ its role is critical in term of creating the new global economy. According to the U.S. department of transport‚ this industry is divided into four categories: 1. International: Airlines which provide services from continent to another. 2. National:
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2: Literature Review Emirates Airlines Done By: Sheela Mehta Date: 14/11/2012 Literature Review on Customer Service Management Introduction One among many of the definitions given to customer service by Jay Kandampully (2012) in his book “Service Management: A New Paradigm in Retailing” are “Customer Service is a series of activities designed to enhance the level of customer satisfaction- that is‚ the feeling that a product or service has met the customer expectations.”As the
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Background to Emirates Airline: Emirates Airline is a commercial aviation operator. Funded entirely by the Government of Dubai it was established in 1985. For a relatively young enterprise it has achieved great success and become a major competitor within the air transport industry. Today Emirates is one of the most successful global airline services‚ with its annual growth having never fallen below 20% per annum (Emirates‚ 2010). Focusing its efforts at providing long haul flight travel
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DISSERTATION “AN EVALUATION ON THE CUSTOMER RELATIONSHIP MANAGEMENT (CRM) & SERVICE MARKETING (SM) WITH SPECIAL REFERENCE TO EMIRATES AIRLINE” March 8‚ 2010 By: YASIR ALI 0811866996244 Dissertation submitted In the partial fulfillment of the requirement For the degree of MASTER OF BUSINESS ADMINISTRATION (FINANCE) UNIVERSITY OF WALES‚ UK. March 2010 Submitted by: YASIR ALI‚ UNIVERSITY ID: 0811866996244 Dissertation Declaration Form DECLARATION This
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for Local Responsiveness Emirates Airlines’ Subsidiaries Global Integration Emirates Airlines Global Business Goals and Objectives Global Operational Integration A driving force in globalisation is Technology The Virtual Office – The Internet In-Flight mobile & Internet Access Network Infrastructure Pressure for Global Integration Enrolment of Global Workforce Determining the balance of Global Integration vs. Local Responsiveness Global consistent customer service Global Strategy
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------------------------------------------------- TARGET CUSTOMERS OF QUICKSILVER BRAND Submitted to Dr. G.H.S Prasad Submitted to Dr. G.H.S Prasad Submitted by Vijay chandra J Submitted by Vijay chandra J Company profile Quiksilver‚ Inc.‚ incorporated in 1976‚ is a diversified company that designs‚ develops and distributes branded apparel‚ footwear‚ accessories and related products‚ catering to the casual‚ youth lifestyle associated with the sports of surfing‚ skateboarding
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Introduction: Emirates Group is a group of companies of which they are concentrating on delivering the best line of services based mainly on aviation‚ travel‚ and tourism. The group has been operating for a long time in the airline industry of which we will be concentrating on. As of the group is employing more than 62‚000 employees in the region‚ one of its most important areas to look at is its line of communication with its stakeholders. Communication has been a big issue within big organization
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