1. What is the construct that GE is trying to measure? GE Company is trying to use Net promoter score (NPS) to measure customer loyalty. According to Bhote (2000)‚ customer loyalty indicates customers are delighted with a company’s products or services and turn into enthusiastic world-of-mouth advertisers. In general‚ customer loyalty can be expressed in different aspects. Here GE’s primary focus is on recommendation. Through measuring this construct‚ GE is able to know whether the clients would
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Airline Sales and Marketing Introduction This report will evaluate the current marketing environment of the airline industry in Europe. This will involve looking into different area of the airline industry such as deregulation and open skies‚ current economic conditions‚ distribution channels‚ pricing and revenue management. It has been proved that the airline industry is probably one of the most competitive and complex industry in the world. According to Mintel report (2009) in the past decade
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The Hong Kong Polytechnic University MSc Marketing Management MM579 International Marketing Group Project Hong Kong Airlines – Expansion to India as a Low-cost Carrier Group Members: CHAN Ho Yan Anna (12016408g) CHAN Ling Yin Minty (12016376g) CHAN Tsz Ho Will (12017495g) LAM Yiu Hang Eric (12017557g) SUN Tsz Han Candy (12024075g) Table of Content 1. Introduction 3 2. Current Marketing Mix 4 3. Current Marketing Strategy 6 4. SWOT Analysis 9 5. Expansion
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known companies like iPhone‚ Samsung‚ Sony‚ etc. In order to know the factors why this happened‚ the researchers decided to conduct a market research. 1.2 Statement of the Research Problem Nokia once dominated the industry of mobile phones in the whole world. It pioneered the smartphone market using Symbian operating system in 2002. According to secondary research‚ the Finnish mobile phone maker was reported to have been continuously losing market share to its emerging competitors in the past years
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Southwest Airlines (LUV) Anonymous University of Phoenix‚ AXIA MGT – 245 Organizational Behavior Andrea Benjamin February 10‚ 2008 "You are now free to move about the country." -- SWA Introduction Southwest Airlines was founded more than 36 years ago by Rollin King and Herb Kelleher who decided to create a different type of airline. Rollin King and Herb Kelleher started with the simple idea: “If you get your passengers to their destinations when they want to get there
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converted into a hotel. Background Jumeirah Emirates Towers was completed in the late 20th century (2000). It is now one of the most stunning architectural highlights on the Dubai skyline. The Towers are located on Sheikh Zayed Road; the centre of Dubai’s commercial business district and a highly visible statement of the region’s corporate success. The site is set back from the Sheikh Zayed Road connecting Dubai and Abu Dhabi‚ which
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proposal was a lot of “hot air.” 3. When will the new stationery be printed? 4. The new tax law will affect our accounting system; it will also have a major affect on our tax flow. 5. Abu Dhabi is the capital and principle city if the United Arab Emirates. 6. She has already read your letter and says your suggestion is all right with her. 7. I’m sure you’ve perceived the new title occurring after my name. 8. In retracing his path‚ the courier was worried that he might have omitted something.
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October 4‚ 2013 Southwest Airlines Every business has a CEO who deals with the everyday lifestyle of being the boss. Have you ever wondered how many people who work as the CEO of a company because it was always something they wanted to do? For those of you who said yes‚ think again. The CEO of Southwest Airlines‚ Gary Kelly‚ never had aspirations of being a CEO to a company as large as Southwest Airlines. There are a few founding principles: keep costs down through fast turn-around time at
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“Why people don’t garden project” In this marketing research project we looked at the question “Why people don’t garden?”. We defined gardening as a digging a hole in the ground and planting a living thing in that hole. We conducted our research using several different means. We used focus group‚ in – depth interview‚ written surveys‚ telephone surveys‚ and internet surveys. Researching gardening we discovered that the term gardening has different meanings to people and they associate it with
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Introduction: United Arab Emirates succeeded in imposing itself as important tourist destination in the world tourism map‚ after providing everything for the tourism industry and created new places to promote tourism‚ it became center for tourist attraction from different countries world. United Arab Emirates provides luxury things among the sands‚ sun and sea. It is the place to come looking for a motel or guesthouse and to splurge. Comprised of seven emirates that differ from one another as
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