than to serve and obey them. — David Hume Emotions and Moods After reading this chapter‚ you should be able to: 1 2 3 4 Differentiate emotions from moods. Discuss the different aspects of emotions. Identify the sources of emotions and moods. Describe external constraints on emotions. 5 6 7 Discuss the impact emotional labor has on employees. Discuss the case for and the case against emotional intelligence. Apply concepts on emotions and moods to OB issues. L E A R N I N G 258
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Attitudes and Emotions Influencing Behaviors Sarah feels that employee attitudes and emotions can definitely play a role in influencing behaviors in the workplace. An employee displaying positive attitudes and emotions shares the feelings of a positive attitude with his/her co-workers. The coined expression “one bad apple spoils the bunch’ applies when an employee displays a negative or bad attitude or even an attitude that does not coincide with the already established organizational culture
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footsteps approaching you from behind as you take a shortcut through an alley. Naturally‚ the emotion most people in this situation would experience instantly and most prevalently is fear. The question lies in how this emotion manifested itself in the body‚ and what exactly is this emotion? Is it a product of our thoughts about what is currently transpiring‚ or are our thoughts a product of this emotion? Psychologists have long been attempting to answer this question and several have generated different
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Do we need to hide our emotions in this modern world? Hi‚ everybody‚ I am Eunice Lai. Today‚ I would like to share my opinion about the topic “Do we need to hide our emotions in this modern world?” I think that whether we need to hide our emotions was depend on different situations. I’d like to focus on three situations: working area‚ get along with friends and get along with family. First of all‚ I think that we should hide our emotion when working‚ especially working in hospitality industry
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My Emotions and I‚ Emotions‚ at times I can not help feel that they can be caused by others. On the surface‚ if you witness a person’s reaction to a message received from another person‚ depending on the content of the message it can incite feelings of happiness or sadness causing one to believe what they just witnessed was a form of cause and affect. However‚ I believe this is not true because ones reaction to a message may be influenced by the content of it‚ but the emotions displayed because
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Teeya Clarke OB Chapt. 4 Review November 6‚ 2013 1. What is the difference between emotions and moods? What are the basic emotions and moods? Emotions are feelings directed towards someone‚ while moods are less emotions that rise without specific reasoning. Basic emotions varies by culture‚ but are wonder‚ love‚ hatred‚ desire‚ joy and sadness 2. Are emotions rational? What functions do they serve? Emotions are critical to rational thinking‚ and they require thinking in order for people to
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Ha¨rtel‚ C.E. (2002)‚ Managing Emotions in the Workplace‚ Sharpe‚ Armonk‚ NY. Baumeister‚ R.F.‚ Bratslavsky‚ E.‚ Muraven‚ M. and Tice‚ D.M. (1998)‚ “Ego depletion: is the active self a limited resource?”‚ Journal of Personality and Social Psychology‚ Vol pp. 1252-65. Bono‚ J.E. and Vey‚ M.A. (2005)‚ “Toward understanding emotional management at work: a quantitative review of emotional labour research”‚ in Ha¨rtel‚ C.E.J.‚ Zerbe‚ W Boss‚ A.D. and Sims‚ H.P. (2008)‚ “Using emotion regulation and self-leadership
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control and evaluate emotions. Approaches: Self-awareness -Knowing our own emotions : - feelings‚ values and goals etc Self-management -Managing our own emotions:- Managing your time-energy-work‚ Avoid unwanted addictive behaviour‚ Mood management‚ dealing with stress‚ emotion etc Self-motivation - Motivating ourselves :-taking initiative‚ inspiriting others‚ creative‚ persistent and commitment Social awareness (empathy)- Recognizing other’s emotions :-active listening
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Emotions Emotion: A state of arousal involving facial and body changes‚ brain activation‚ cognitive appraisals‚ subjective feelings‚ and tendencies toward action‚ all shaped by cultural rules. Arousal- excited state; elevated state of emotion. (Can be positive or negative) Brain activation- electrical sparks; neurons Appraise- an act of assessing someone or something. Subjective feeling- feeling perceive by the person with the feelings Tendency to act- The action of being sad is crying
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Theme Essay Imagine never feeling anything at all. No happiness‚ no excitement‚ no nervousness nor anxiousness. You feel absolutely nothing. That’s what your life would be like without having feelings. Emotions give people’s life depth and meaning. The Giver teaches us that having emotions is important to not just living‚ but to feeling alive. Being able to feel love and joy adds more value to one’s life. The people who lived in Jonas’s community were unable to express any type of feelings
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