Emotional Intelligence The term emotional intelligence was first coined by two psychologists‚ Peter Salovey and John Mayer‚ who described it as: a “type of social intelligence that involves the ability to monitor one’s own and other’s emotions‚ to discriminate among them‚ and to use the information to guide one’s thinking and actions” (Salovey and Mayer‚ 1990: 189). Goleman (1998) presents a model of emotional intelligence comprising five domains and twenty five competencies. The five domains
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Difference Among Gender in Emotional Intelligence in the Workplace EXECUTIVE SUMMARY The topic of emotional intelligence among employees in the workplace is among the most abundant‚ yet most important to take into consideration when managing a company or corporation. With its many definitions and aspects‚ this paper will discuss the true definitions of emotional intelligence and how it can be so different among genders in the workplace. The three main points that will be discussed include the
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Emotional Labor 1 Running Head: EMOTIONAL LABOR EFFECTS ON JOB Emotional Labor Effects on Job Satisfaction and Employee Performance PSY5002 Section: 04 Emotional Labor 2 Abstract A study was conducted to examine the effects of emotional labor on the well-being of customer service employees. In the article‚ Emotional labor in service
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Why Emotional Intelligence Is Important To Have In The Workplace MGMT 201 11/21/2013 Introduction There are many different characteristics a person needs to possess in order to be an effective leader and to be an asset to a company. Besides having a high IQ a leader must be able to evaluate a business environment‚ manage tasks efficiently‚ promote strategic thinking and innovation‚ and manage change. All the traits just mentioned are extremely important‚ although‚ recent
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Fostering Emotional and Social Intelligence in Organizations The concept Emotional and Social intelligence or ESI is no new term; it is the outcome of a research almost 35 years old. Being the product of a multidisciplinary research approach‚ it is considered a significant tool to examine behavioural competencies and their impact on performance. Social‚ Personal and Practical Intelligence Philosophers and social scientists have observed 3 types of intelligence: * abstract intelligence‚
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Emotional and Behavioral Disorders Courtney Boutte’ Grand Canyon University: Spe-526 04/02/2014 Trying to find a definite definition for Emotional and Behavioral disorders is hard because there is so much controversy surrounding a concrete definition. This is due to the subjectivity of the diagnosis and the different tolerant levels of the people that would diagnose it. According to IDEA‚ the definition of an Emotional Disorder exhibits characteristics that
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FIT - BUS 5450 Assignment 1: Research Analysis and Proposal The Affect of Emotional Intelligence on Effective Leadership “Emotional intelligence is the ability to manage one’s own and others’ in order to guide one’s behavior and achieve goals” (Salovey‚ & Mayer‚ 2005). In simple words‚ EI is the ability to perceive‚ control‚ and evaluate emotions‚ that is‚ to regulate your own emotions‚ and the ability to cheer up or calm down another person. Building on the work of Mayor and Salovey (1997)
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Review Impact of Emotional Intelligence on Employee Performance Jasim Tahir Research Methods S. no Article Name Authors Year of Publication 1 Effects of emotional intelligence on work experience‚ age and academic performance Natalie L. Shipley‚ Mary Jo Jackson‚ 2008 2 Emotional Intelligence and organizational effectiveness Cary Cherniss‚ 2001 3 Exploring the Link between Emotional Intelligence and Cross-Cultural Leadership Effectiveness Ann H Reily 2007 4 Role of Emotional Intelligence
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Effect of Emotional Intelligence on Performance Mohamed Farouk Ahmed (S0709030) The German University in Cairo Supervised By Prof. Dr. Ahmed Amin June 2011 Outline: I. Introduction: 1. Problem: Emotional Intelligence effect on Performance 2. Theoretical Background: Emotional intelligence introduction and development. 3. Purpose and Research question: Is there an effect of Emotional Intelligence on individual workplace performance? 4. Definitions of variables: Emotional Intelligence
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A Capstone Project On IMPLICATION OF HRD MECHANISM ON EMOTIONAL INTELLIGENCE Submitted to LOVELY PROFESSIONAL UNIVERSITY in partial fulfillment of the requirements for the award of degree of MASTER OF BUSINESS ADMINISTRATION Submitted by: Shivan Elyas(11108435) Sheetal Verma(11106055) Soni Sharma(11104934) Ratan kumar Sahoo(11108520) Supervised by: Kiran Thakur Assistant Professor School of Business Administration Department of Management LOVELY PROFESSIONAL UNIVERSITY PHAGWARA 2011-2013
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