Soft skills is a sociological term relating to a person’s "EQ" (Emotional Intelligence Quotient)‚ the cluster of personality traits‚ social graces‚ communication‚ language‚ personal habits‚ friendliness‚ and optimism that characterize relationships with other people. Soft skills complement hard skills (part of a person’s IQ)‚ which are the occupational requirements of a job and many other activities. Soft skills are personal attributes that enhance an individual’s interactions‚ job performance and
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. Through the use of emotional intelligence a health care worker is able to put these personal attributes to best use. "Emotional intelligence involves being aware of emotion and having the ability to enable emotion to inform reasoned action” (Greenberg 2015 p.13). Emotional intelligence incorporates four main branches; emotional perception and expression‚ facilitating emotions‚ emotional understanding and emotional management. These branches are the foundations of emotional
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How emotional intelligence influences interpersonal communication Emotional intelligence is the ability to observe and act upon one’s own and others’ feelings and emotions. Interpersonal communication is the interaction between two or more people‚ consisting of verbal or non verbal messages. This essay aims to discuss the connections between the two and the influences. What is emotional intelligence and what are its 5 main domains according to psychologists‚ Strenberg and Salovey? What are the
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Emotional Intelligence by Daniel Goleman Chapter 3: When Smart is Dumb Throughout this chapter Goleman argues that a person’s IQ has little to do with their success in life. For example‚ someone with extremely high SAT scores who parties his way through college could take ten years to finally get a degree whereas a person with mediocre scores but studies diligently in college will earn his degree in four years. Emotional intelligence can be very beneficial throughout life. With the ability to
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The Role of the Situation in Leadership Victor H. Vroom Arthur G. Jago Leadership depends on the situation. Few social scientists would dispute the validity of this statement. But the statement can be interpreted in many different ways‚ depending‚ at least in part‚ on what one means by leadership. This article begins with a definition of leadership and a brief description of 3 historically important theories of leadership. The most recent of these‚ contingency theories‚ is argued to be most
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Emotional Intelligence And the Implication for Service Operations Leadership Abstract In recent years companies begin to realize the pivotal position of emotional intelligence and attach more importance on leader’s emotional intelligence development. Actually the emotional intelligence enables leaders to better perform in the workplace. This essay will come to an understanding of emotional intelligence on the basis of the author’s opinion. The first part of the essay includes the historic root
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Implication of Emotional Intelligence to the Student’s Academic Performance An Undergraduate Research Paper Presented to Professor Emijidio Gepila In Partial Fulfillment of the Requirements in for EDUC 2051 by Maria Karla E. Villamaria BSEDEN 2-1D March‚ 2013 Implication of Emotional Intelligence to the Student’s Academic Performance I. Introduction A. Background of the Study B. Purpose of the Study C. Significance of the Study D. Statement of the
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various intelligences? In what areas can people be intelligent beside academically? In the text “Blue Nines and Red Words” and the text “Why Is Emotional Intelligence Important for Teens?”‚ the authors demonstrate that there’s multiples intelligence and there are so many besides academic intelligence. In “Blue Nines and Red Words” Daniel Tammet demonstrates how visual intelligence can help people connect with each other and do complicated math problems. In “Why Is Emotional Intelligence Important
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Emotional Intelligence is a set of qualities and competencies that captures a broad collection of individual skills and dispositions‚ usually referred to as soft skills or inter and intra-personal skills‚ that are outside the traditional areas of specific knowledge‚ general intelligence‚ and technical or professional skills. Emotions are an intrinsic part of our biological makeup‚ and every morning they march into the office with us and influence our behavior. Emotional intelligence consists of five
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Module I: Understanding Self Formation of self concept Self-concept is the image that we have of ourselves. This image is formed in a number of ways‚ but is particularly influenced by our interactions with important people in our lives. Definitions * "Self-concept is our perception or image of our abilities and our uniqueness. At first one’s self-concept is very general and changeable... As we grow older‚ these self-perceptions become much more organized‚ detailed‚ and specific." (Pastorino
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