RESEARCH PROPOSAL – EXAMPLE 1 Project Title Emotional Labour and Gender in the Hospitality Industry Research Context The idea that there is an ‘emotional’ aspect to work seems to have only gained academic credence in recent years. Hochschild (1983) originally introduced the concept of emotional labour in her study of flight attendants and bill collectors. Since then various researchers have subsequently expanded the topic to various different types of workers including teachers (Blackmore
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helping you find the motivation to improve. Emotional Identification‚ Perception‚ and Expression (score 77) You are reasonably skilled when it comes to the core ability of identifying‚ perceiving and expressing emotions in yourself and others. There is still‚ however‚ room for growth. Overall‚ your skills in this area of emotional intelligence aid you in the process of reading others‚ understanding how they feel‚ and effectively identifying
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recovery? Well 69 pupils attending secondary school in Scotland‚ were given a second chance‚ intervention style‚ in how to think before speaking. The article we chose to research is titled: “The Development of Intrapersonal Intelligence in Pupils Experiencing Social‚ Emotional and Behavioral Difficulties” by Joan Gaynor Mowat. The article was based on a support group approach in which positive re-enforcement fosters a development of intrapersonal skills. Joan Mowat believed with the proper amount
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managers need emotional intelligence to manage successfully in the workplace? Why or why not? “ The ability to notice and manage emotional cues and information by managers have effectively defined and shaped workplace into a successful organisation since the inception in the focus on emotional management. Because the context of the workplace is influenced upon emotional feelings‚ it is fundamental for mangers to control employee’s behaviour by understanding that they too have an emotional component
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Introduction The term emotional intelligence came into common usage following the success in the 1990s of Daniel Goleman’s book‚ Emotional Intelligence; why it can matter more than IQ. Goleman pointed out that ‘success’ in life depends not only on our IQ as measured by our literacy and numeracy skills but‚ more importantly‚ on how well we know our own emotional make-up‚ manage our emotional responses and react to the emotional responses of others. Goleman’s emotional intelligence speaks to the
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This essay will argue that emotional intelligence is an essential element in the workplace management. Emotional intelligence can be defined as the ability to perceive‚ understand‚ use and manage emotions. A manger is responsible in planning‚ organizing‚ leading and controlling which this essay will focus on two of the four management functions that are leading‚ planning and organizing. It will firstly focus on how emotional intelligence affects the effectiveness of leaderships by affecting the communication
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Journal of Managerial Psychology Emotional dissonance in call centre work Jürgen Wegge Rolf Van Dick Christiane von Bernstorff Article information: Downloaded by UNIVERSITY OF ESSEX At 16:41 03 February 2015 (PT) To cite this document: Jürgen Wegge Rolf Van Dick Christiane von Bernstorff‚ (2010)‚"Emotional dissonance in call centre work"‚ Journal of Managerial Psychology‚ Vol. 25 Iss 6 pp. 596 - 619 Permanent link to this document: http://dx.doi.org/10.1108/02683941011056950 Downloaded on: 03
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590 International Journal of Management Vol. 29 No. 4 Dec 2012 Role of Gender in Emotional Intelligence: Relationship among Emotional Intelligence‚ Communication Effectiveness and Job Satisfaction Hassan Jorfi University of Technology‚ Malaysia Hashim Fauzy Bin Yacco University of Technology‚ Malaysia Ishak Md Shah University of Technology‚ Malaysia Emotional intelligence is essential factor responsible for determining success in life and psychological wellbeing seems to play an important
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Threat Perception of Entrepreneurial Orientation and Emotional Intelligence: A Study on India’s Future Techno-Managers 89 89 Global Business Review 13(1) 89–108 © 2012 IMI SAGE Publications Los Angeles‚ London‚ New Delhi‚ Singapore‚ Washington DC DOI: 10.1177/097215091101300106 http://gbr.sagepub.com Rabindra Kumar Pradhan Papri Nath Abstract The present study examined the relationship between emotional intelligence and entrepreneurial orientation on a sample of 301 students
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Emotional Wellness. Part1: reflection. * My academic level of intelligence * My grades are nice and high * The sense of welcome and comfort in the school * My friends * My new teacher are reliable * School spirit weeks‚ activities‚ sports. * The way we are treated as mature adults * The amount of time spent in classes is pretty accurate; allows us to learn more in a shorter period of time. * There is three more years before school is done‚ and now I can enter
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