"Emotional intelligence in the workplace" Essays and Research Papers

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    Cognitive intelligence and emotional intelligence have both been widely examined with regard to their effect on individual workplace abilities. A critical comparison of the two concepts will be the basis of this essay. Some theorists have hypothesised that the ease with which an employee can process information and work towards solutions (our cognitive intelligence) is the key aspect in our ability to contribute to the workplace‚ particularly in more complex environments (Viswesvaran & Ones‚ 2002)

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    Contents What is Emotional Intelligence? 1 The Model of Emotional Intelligence 8 Keeping Motivated 12 Communication Strategies 18 Understanding How to be Assertive 23 Handling Difficult People 32 Developing Positive Self-Talk 38 Guidelines for Best Practice 47 Bibliography 51 1. What is Emotional Intelligence? "Knowing others and knowing oneself‚ in one hundred battles no danger. Not knowing the other

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    the concept of emotional intelligence‚ and with that growth is a gap between what we know and what we need to know. In the article‚ Emotional Intelligence: Issues and Common Misunderstandings‚ Robert J. Emmerling and Daniel Goleman inquire as to what emotional intelligence is‚ how it differs from other established constructs within psychology‚ whether or not it can be developed‚ whether or not it can be a better predictor of work performance than traditional measures of intelligence‚ whether or not

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    Bachelor of International Hospitality Management Essay 1500 words Due: Friday 28th August 2009‚ 12 noon By Cody Huxtable ID# 0791315 “How can developing skills in social and e*motional intelligence benefit you as a hospitality management practitioner?*” Social intelligence can be organised into two categories: ‘social awareness’ which describes what we sense about others‚ and ‘social facility’ which describes what we do with that awareness. Social awareness refers to “a spectrum

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    Emotional intelligence (EQ) is the ability to control social emotions in order to create a better and pleasant work environment. Goleman explains the importance of the five key skills: self-awareness‚ self-regulation‚ motivation‚ empathy and social skill. Goleman emphasizes that emotional intelligence can be learned and increased‚ in contrast to Intelligent Quotient (IQ) where those figures almost remain unchanged. I agree with the author’s concept‚ understanding the importance that EQ should not

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    primal aspect and a motivational aspect. Emotions act as primal beacons‚ guiding us along the path of survival. There was a time when emotions in the workplace were considered important in relation to employee well being and job satisfaction only. In recent years‚ the organizations have realized that employee emotions are pervasive in the workplace. The emotions are not only a deep-seated part of work life but have an important role to play in one’s job performance. An employee’s emotions and overall

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    and traits connected to leadership have included determination‚ toughness‚ and vision and have course intelligence. However‚ it was Daniel Goleman who initially highlighted the essential attribute of “emotional intelligence” which includes self-awareness‚ self-regulation‚ motivation‚ empathy‚ and social skill and that‚ when lacking‚ leaders are not truly the best they can be. Emotional intelligence is the key ingredient in the complicated mix of any exemplary leader. Leadership is not about personality;

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    The impact of Emotional Intelligence on management performance Ioannis D. Christopoulos Course of Study: Master in Management Year 1st (weekend course) IST STUDIES UNIVERSITY OF HERTFORDSHIRE Assignment submitted for the module “Managing Self and Others” Module Leader: Ms. Vhyna Ortega and Dr. Theodora Asimakou 06 May 2009 IST Studies-University of Hertfordshire 72 Pireos St. GR-183 46 Athens

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    Emotional Intelligence Paper Arian George PSY/301 August 10‚ 2015 Stacy Herandez Emotional Intelligence Paper When looking at the study of intelligence‚ since the research started‚ it has been focused on things like aspects like intellect‚ thinking‚ cognition‚ problem solving‚ and memory (Intelligence Quotient or IQ). Yet researchers also have started to understand that there are many other aspects like emotions‚ behaviors‚ and moods and that they are just as important (Emotional Quotient). Since

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    Practical and Emotional Intelligence Dawn Ott PSY/201 August 11‚ 2013 Joanne Schrock Practical and Emotional Intelligence When it comes to the difference between practical and emotional intelligence is that‚ practical intelligence is something that you can learn by observing other peoples behaviors. Emotional intelligence is the basis of empathy for others‚ self-awareness‚ and social skills (Feldman‚ 2013‚ p385). In the workplace‚ when it comes to emotional intelligence‚ it can help you

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