EMOTIONAL INTELLIGENCE : Review REVIEW OF LITERATURE It is quite obvious to state that without positive and negative preferences reflected in our day to day experiences‚ our life would be dull and gray. In such circumstances‚ we would not be motivated to do work and never care for others as well. And because of these reasons Emotional Intelligence holds significance as it deals with the cognitive aspects of life. Today‚ the general trend of management like leadership‚ role efficacy
Premium Emotional intelligence Emotion
An investigation of the employee perceptions on the relationship between employee job satisfaction and the leader’s emotional intelligence among the workers of Eskom in Alice Town 1 INTRODUCTION For organisations to survive in today’s changing world they should maintain their competitive advantage through the use of the whole workforce. In order for the change to take place‚ the employees‚ and the leaders should be adaptive to the environment‚ effective working and the continuous improvement of
Premium Emotional intelligence
Emotional Intelligence Abstract: Emotional intelligence is a learned response that can be changed. Emotional intelligence is simply understanding ourselves and others‚ and acting in the best interest of ourselves and others. My test results of an Emotional Intelligence test from The Institute for Health and Human Potential made me quite emotional as I read them. The Emotional Intelligence test had questions that were to be answered on a sliding scale‚ from one side being strongly
Premium Emotion Psychology Emotional intelligence
would like to introduce emotional intelligence: the balance of emotion and reason that plays a role in the intelligence of a person‚ or how smart he or she is to a degree. I will discuss certain aspects of emotional intelligence and introduce the theory as it relates to the business world. Upon completion of this speech‚ we will all develop an understanding of the role emotional intelligence plays in both our personal and professional lives. According to Kendra Cherry‚ emotional intelligence refers
Premium Intelligence Intelligence quotient Psychometrics
What is emotional labour? Defined by the author Bryman (2004) emotional labour is the state of affairs between employees as part of their working roles and the need to express feelings and emotions as part of their work. The types of emotions can be delivered in a desirable way or undesirable way‚ in other words positive or negative. Why is emotional labour so important? As stated in the article written by Bryman (2004) the importance of promoting emotional labour is because
Premium Emotion Customer Feeling
Emotional intelligence is the ability to identify‚ assess‚ and control the emotional of itself‚ It consist of 19 competencies ‚ however today I only learn 10 of them ‚ which was Emotional Self-Awareness (Self-Awareness) Emotional Self-Control‚ Transparency‚ Adaptability‚ Optimism (Self-Management)‚ Empathy‚ Organisational Awareness(Social Awareness)‚ Inspirational Leadership ‚ Developing Others and Conflict Management (Relationship Management) (Emotional Self-Awareness) is understanding
Premium Management Emotion Psychology
personal and moral qualities‚ emotional stability‚ and concern regarding the students’ learning differences and difficulties. Effective teaching is primarily concerned with setting up a learning activity which is successful in bringing about the type of learning the teacher intends for each student. An effective teacher attends to student’s social and emotional growth as well as offer high-quality academic and cognitive support (Scherer‚ 2012). He is an emotional‚ passionate being who connects
Premium Emotional intelligence Theory of multiple intelligences
Emotional Intelligence (EQ) What is emotional intelligence? Emotional intelligence (EQ) is the ability to identify‚ use‚ understand‚ and manage emotions in positive ways to relieve stress‚ communicate effectively‚ empathize with others‚ overcome challenges‚ and defuse conflict. Emotional intelligence impacts many different aspects of your daily life‚ such as the way you behave and the way you interact with others. If you have high emotional intelligence you are able to recognize your own emotional
Premium Emotion Psychology Emotional intelligence
book Emotional Intelligence by Daniel Goleman‚ the central thesis that he tries to point out is that emotional intelligence may be more important than I.Q. in determining a person’s well being and success in life. At first I didn’t know what Goleman was talking about when he said emotional intelligence‚ but after reading the book I have to say that I agree completely with Goleman. One reason for my acceptance of Goleman’s theory is that academic intelligence has little to do with emotional life.
Premium Sociology Psychology Management
Emotional Quotient Emotional Intelligence is a way of recognizing‚ understanding‚ and choosing how we think‚ feel‚ and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests it is responsible for as much as 80% of the "success" in our lives CONTENTS INTRODUCTION 3 GENERAL SCOPE & ORIGIN 3 THE FOUR BRANCHES OF EMOTIONAL INTELLIGENCE
Premium Emotional intelligence Intelligence Intelligence quotient