Invited Lectures on mobile communications‚ wireless LANs‚ Personal Area Networks and Satellite communications on 30th and 31st December 2002 in the Refresher course on Mobile Computing and Web technologies organized by Andhra Mahila Sabha School of Informatics‚ Hyderabad. Special Lectures on Telecom Systems‚ Wireless Technologies‚ Software Project Management and Embedded Systems for Diploma in Advanced Computing (DAC)‚ Diploma in VLSI and Diploma in Embedded Systems Design students of CDAC
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BUSM4176 Introduction to Management Topic 8 Skills and services Structure • Flexible firms • Knowledge work • Service work • Neo-Taylorism • Emotional labour School of Management The revolt against Taylorism • Social science critique of Taylorism • A new workplace and a new worker? – A post-industrial‚ information or knowledge economy? – A service rather than a knowledge economy? – The changing character of labour: hand‚ heart or head? School of Management Flexible
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Anti-Oppression Analysis of Emotional Labour._ Global Labour University‚ 2009. Retrieved from: HTTP://WWW.GLOB A L-LABOUR-UNIVERSITY.ORG/FILEADMIN/GLU_WORKING_PAPERS/GLU_WP_NO.7.PDF Arlie R. Hochschild‚ The Managed Heart: Commercialization of Human Feeling (London: University of California‚ 1983)‚ 7. Resnikoff‚ Ned. _How companies force ’emotional labor ’ on low-wage workers._ MSNBC‚ 2013. Retrieved from: http://w w w.msnbc.com/the-ed-show/how-companies-force-emotional-labor-low Hochschild‚ A.R Braton
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Harvard Business Review‚ 81(11)‚ 54-63. Heifetz‚ R.‚ Grashow‚ A.‚ & Linsky‚ M Kaplan‚ R. S. (2007). What to ask the person in the mirror. Harvard Business Review‚ 85(1)‚ 86-95. Keegan‚ P Mayer‚ J. D.‚ Salovey‚ P.‚ & Caruso‚ D. R. (2004). Emotional intelligence: Theory‚ findings‚ and implications. Psychological Inquiry‚ 15(3)‚ 197-215. Takeuchi‚ H
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self-assessment exercises as a tool to increase my self-awareness on the complexities associated with leadership. In order to ascertain if I have the necessary values to be an effective leader‚ exercises from Big Five Factor Personality Assessment and Emotional Intelligence were completed for evaluation‚ and three of which are selected for discussion in the textbook. The subsequent section examines my area of research which is cultural impact to leadership and why I consider it to be one of the most
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chosen to summarize technology and workplace stress highlights "information technology and the role it is playing in reshaping organizations" and will emphasize three main points: a) the impacts of workplace stress in the information age; b) the emotional affects from stress and how it spreads throughout an organization; and c) the affects on an individuals immune system due to stress. Technology has become increasingly prevalent in organizations and in our daily lives. Since technology in the workplace
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Some things have been learned from other people’s mistakes. Either way‚ in the computer networking industry‚ observational learning is a huge part of my training. c) Social learning is behaviors learned by watching others as well‚ but it’s more emotional learning. It involves learning through behavior. In working‚ I can say that observing my manager and coworkers and the way they react situations does have an impact on the way I may react to a situation or specific people. Mind you‚ someone who
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Scout’s Lessons That Make Her More Mature Ones parents and teachers usually try to teach one something one doesn’t want to know. One should listen next time for it might an important lesson. Like ones parents or teachers‚ the adults in the novel To Kill A Mockingbird try to teach Scout/one that may be important. One lesson learned is to face ones problems. Another is to respect everyone no matter how they differ. A lesson taught is to stand up for what one believes in. Therefore‚ lessons learned
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sensitive to the piece and occasion Emotional Intelligence - Understanding your own emotions and those of others‚ and being able to use this information to bring about the best outcome for all concerned. Knowing where emotions come from and being able to manage yours and those of others. Knowing what emotions mean; what information they are giving you. Being able to work well with others as well as alone. Being able to combine cognitive knowledge with emotional knowledge and use them in tandem.
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PERSONAL COMPETENCE SELF-AWARENESS 1. Emotional Awareness-- People with this competence: Know which emotions they are feeling and why Realize the links between their feelings and what they think and say Recognize how their feelings affect their performance Have a guiding awareness of their values and goals 2. Accurate Self-Assessment -- People with this competence: Are aware of their strengths and weaknesses Reflective‚ learning from experience Open to candid feedback‚ new perspectives
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