CHAPTER 8 Employee relations learn ing outcomes After reading this chapter you will: ●● ●● ●● ●● ●● ●● ●● understand the changing nature and continuing importance of employee relations be able to define the differences in the purposes‚ content and operation of disciplinary‚ capability and grievance procedures understand the good practice steps and statutory requirements that ensure the effective handling of conduct or capability cases be able to assess the suitability
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Workplace Employment Relations Survey 2004 Cross-Section Worker Rep Questionnaire (WRQ) Published: December 2004 WERS Sponsors: Department of Trade and Industry (DTI) Advisory‚ Conciliation and Arbitration Service (ACAS) Economic and Social Research Council (ESRC) Policy Studies Institute (PSI) Fieldwork contractor: National Centre for Social Research Page 1 of 57 Table of contents KEY TO USING THIS DOCUMENT .........................................................................
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Walmart and Employee Relations Rinda L. Lane rindalane@att.net Prof. Jere Ferguson GM591 – Organizational Behavior December 12‚ 2011 Overview The organization that I chose for this project is Walmart where I am employed as a cashier. The focus of the project is employee relations
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A Study on Customer Satisfaction and Service Gap Analysis with Special Referene to the after Sales Service of Bajaj two wheelers in Jaipuria Institute of Management Noida. Introduction The two wheeler industry is one of the most vibrant industry in the Indian market. According to the figures published by SIAM‚ it holds a domestic market share of 76% (2010-2012) in the automobile sector. Two wheeler sections in India have witnessed one of the more impressive levels of growth vis-à-vis other segments
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Planning: Jet Blue Airways Gregory James Professor John Mitchell BUS 599 Strategic Management April 24‚ 2011 Abstract This report has been produced to determine if the strategic planning in which new of Jet Blue Airways CEO David Barger has created‚ will help to ensure the company long term success. Addressed in this report will be the following topics: (1) What are the trends in the U.S. airline industry? How might these trends impact a company’s strategy? ‚ (2) What is Jet Blue’s strategic
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make a huge improvement toward Bandag HR department‚ by providing quality services to the company and its employees. 3. Jim fired an employee for creating what the manager called a poisonous relationship. Explain whether or not the employee has a legitimate claim against the company and the actions the company should take. Answer: Jim firing the employee Henry Jacques‚ because he was having problems interacting with co-workers‚ in my opinion was wrong. Although‚ looking at the issue in a
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JetBlue Airways: Starting from Scratch Summary Introduction (Exhibit 1) • JetBlue’s service had grown from 9 departures per day at launch in February 2000 to more than 50 per day in the past 11 months. The fleet had grown from 2 planes to 10 with the arrival of one new Airbus A320 every five weeks. The business plan called for adding 10 new planes every year through the end of 2003‚ bringing the fleet to 40. • Ann Rhoades‚ Executive Vice President for People‚ had been extremely busy – growing
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TO THE JET AIRWAYS INDIA CASE STUDENT NAME: LUIS TOBO MODULE: HRM 4402 WORD COUNT: 2730 DUE DATE: 29 MAYO 2012 Table of Contents INTRODUCTION KEY WORDS 1 COMPANY BACKGROUND 1 CASE STUDY DESCRIPTION 2 MAIN BODY INTERVENTIONS 3 MOTIVATING EMPLOYEES AND RETAINING TALENT 3 RIGTH COMUNICATION AND CORPORATIVE IMAGE 4 HIRING EFFECTIVELY 6 CONCLUTION 7 REFERENCES 9 FACING THE LAY-OFFS: AN APPROACH TO THE JET AIRWAYS INDIA CASE
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The British Airways Strikes Effects On Employee Motivation Introduction British Airways is one of the leading airline company in Europe‚ nevertheless in the last few years it has financial problems‚ talks begin between British Airways and the Unite (Britain’s biggest union) from January of 2009 to solve the problem. At the beginning‚ the relationship between the two parties was composed‚ but the milestone was in 2009 October‚ when the British Airways stated that they are going to cut the staff
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INTRODUCTION Employee Relations can be explained asset of activities concerned with maintaining employer-employee relationships that contribute to satisfactory productivity‚ motivation‚ and morale. Essentially‚ Employee Relations is concerned with preventing and resolving problems involving individuals which arise due to work related or non work related issues. As we look back towards the history it is obvious that various sorts of industrial related conflicts take place within or outside the
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