Introduction to Hospitality and tourism Lecture 1 Tourism : Activity of people taking trips away from home and the industry which has developed to cater to/support the needs of tourism. (does not include migrants‚ PR‚ illegal immigrants) History of tourism * Early travellers travelled for: 1) curiosity 2) food and hunting (survival) 3) trade (trade routes formed – silk
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Chapter 7 Question reviews: 1: Why do hospitality firms need to advertise? What factors should be considered when planning an advertising strategy? Hospitalities firms advertise for a number of reasons: Advertise reach a vast audience. Advertising is relatively inexpensive. Advertising prompts audience response Advertising demonstrate competiveness 2: what types of media are available for print advertising‚ and what are the advantages and disadvantages of each type? Print advertising:
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Marketing Plan Hospitality Introduction Marker 92 is a 200 seat fine-dining restaurant with a 60 seat lounge. Offerings of fine dining and authentic cuisine are all available in an intimate setting. Enjoy signature wood-fired dishes including pizzas made to order‚ fresh seafood and steaks‚ our signature sushi‚ and an exciting wine selection. You can dine indoors or outside on the patio and savor your favorite dish al fresco while overlooking the breathtaking views of the Caloosahatchee River
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COMPENSATION AND OTHER EMPLOYEE RETENTION STATEGIES Abstract There are three human elements that are important to any organizations success - good leadership at the top‚ effective management at all levels‚ and personnel who possess the knowledge and skills to get the job done. Retaining effective employees is a challenge‚ and replacing employees who leave an organization is extremely expensive. Roger E. Herman’s book Keeping Good People – Strategies for Solving the Dilemma
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International Journal of Scientific & Engineering Research Volume 4‚ Issue 1‚ January 2013 ISSN 2229-5518 1 TQM critical success factors in hospitality Industry and their impact on Customer Loyalty‚ a theoretical Model Walid Youssef Montasser - Prof Dr. Abd Alhakim Al Manhawy Abstract- Total Quality Management (TQM) is a management philosophy that seeks to integrate all organizational functions to focus on meeting customer needs and organizational quality objectives‚ TQM is one of the
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Shree J.M.Patel Institute of Social Work‚Anand A survey on Employee Retention Strategy QUESTIONNAIRE onEMPLOYEE RETENTION STRATEGY Designation:- Name of the organization ;- Age group: a)18-25 b) 26-35 c)36-45 d)46-55 e) Over 55 Gender: a) Male b) Female 1. How is your relationship with the Reporting manager? A) Excellent B) Very good C) Good D) Poor E) Worst 2. Do you have Rewards and recognition on your achievements? Yes ()• No ()• 3. Is it important that appreciation
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tourism and hospitality Nowadays‚ people more than ever travel freely around the world. The international tourist arrivals from 674 million in 2000‚ reached the 797 in 2005 and the 940 million in 2010. Respectively‚ the international tourism receipts from 475 billion US dollars in 2000‚ reached the 679 billion in 2005 and the 918 billion. The tourism and hospitality industry is among the most diverse of all industries in terms of employee population and groups of guests. Hospitality and tourism
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messages about employee engagement by talking and working with employees. 8.1.2 Identify the ongoing prime drivers of employee engagement for the organisation through appropriate academic and good practice research and data analysis. 8.1.3 Initiate research to develop organisational insights into drivers of employee engagement and the link to organisational performance. 8.1.4 Create the business case for engagement based on clear evidence/research into the link between employee engagement drivers
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WPS05 Employee Engagement SIES College of Management Studies Working Paper Series The Working Paper Series would attempt to disseminate the findings of research in specific areas and also to facilitate discussions and sharing of perspectives and information about the identified areas. The papers carry the names of the authors and should be cited accordingly. The views‚ findings‚ and interpretations expressed in this paper are entirely those of the authors. They do not represent the views
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“Employees Satisfaction and Attrition” At “Big Bazaar (Future Retail Group)” Submitted in partial fulfillment of the requirements for the award of The degree of Master of Business Administration Submitted to: Punjab Technical University Jalandhar By: “Aysha Parveen” Registration no-9212400077 Under the guidance of “Prof. Aswathi Nair” #70‚ 2nd Main Road‚ 3rd Cross‚ Kanaka Nagar‚ Nagawara‚ BANGALORE – 560 032 2009 - 11 GUIDE CERTIFICATE This is to certify that the Project
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