__________________________________________________________________________________ SERVICE SECTOR - CURRENT MARKETTING NATURE INTRODUCTION Services are deed process and performance. Service includes all economic activities whose output is not tangible. The world economy nowadays is increasingly characterized as service economy .As today more than 70% of world economies income and employment is contributed by services sector and p their major contribution to the GDP in developing countries. Service marketing
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EMPLOYEE ATTRITION ‘An Analysis of Factors Influencing Attrition in the growing Economies’ INTRODUCTION In the recent decades the Indian industry has changed its outlook. The employment scene has changed its appearance. The factors like skill sets‚ job satisfaction drive the employment and not just the money. The employer hence faces the heat of continuous employee turnover. Continuous efforts are made by organisations to control the employee turnover rate as it directly affects the performance
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Employee motivation is the level of energy‚ commitment‚ and creativity that a company’s workers apply to their jobs. In the increasingly competitive business environment of recent years‚ finding ways to motivate employees has become a pressing concern for many managers. In fact‚ a number of different theories and methods of employee motivation have emerged‚ ranging from monetary incentives to increased involvement and empowerment. Employee motivation can sometimes be particularly problematic for
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WPS05 Employee Engagement SIES College of Management Studies Working Paper Series The Working Paper Series would attempt to disseminate the findings of research in specific areas and also to facilitate discussions and sharing of perspectives and information about the identified areas. The papers carry the names of the authors and should be cited accordingly. The views‚ findings‚ and interpretations expressed in this paper are entirely those of the authors. They do not represent the views
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an overview for the presented discussion on employee voice Identify voice practices which represent an example of direct employee involvement and an example of representative participation Primary Research Methods Desk based research Analysed and assessed information; data and presented in report format Internet research focussed on Employee Voice Practices‚ Human Resource Management‚ Employee Involvement and Employee Participation‚ Unionised and non-unionised
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Can Retention be good for a Student? In today’s society‚ there is a large debate of what is best for a child’s learning development when they are below level in learning. Educators debate the fact about whether grade retention is good for a student‚ or is it more appropriate to advance them with their peers‚ and there is research available to support what is being said. What is meant by retention or non-promotion is having a child repeat a particular grade or requiring a child of appropriate
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CIPD Managing & Leading People Employee Engagement Contents Page Introduction 2 Principles of Employee Engagement 3 Employer & Employee benefits of employee engagement which might accrue to the employees and to the employer 5 Opposing arguments which might be put forward against the implementation of employee engagement 7 Specific employee engagement practices and techniques which‚ in my opinion‚ would be most beneficial to achieving
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Employee Performance Team Names Here University of Phoenix HRM 300 March 24‚ 2013 Instructor Name Here Identified Two Jobs At Kudler Fine Foods there are many important roles within the organization that rely on the performance management system to ensure they are achieving the goals and objectives of the organization. The two positions discussed in this paper are the baker and the assistant manager. Both roles are extremely important roles in Kudler Fine Foods that rely on the roles
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integrated approach to identifying‚ acquiring‚ retaining and delighting customers. The purpose of this thesis is to analyze the impact of Customer Relationship Management Process on Customer Retention with reference to Banking Sector. We describe the objectives of Customer Relationship Management (CRM) in Customer Retention which is very important for the survival of companies in today’s competitive environment. CRM helps organizations maximize the value of every customer interaction and drive superior
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Chapter I INTRODUCTION 1. MEANING OF WAGE/ COMPENSATION PAYMENT: Wage is a monetary payment made by the employer to his employee for the work done or services rendered. It is a monetary compensation for the services rendered [1]. A worker may be paid Rs. 100 per day or Rs. 4500 per month. This is wage payment. The worker gives his services and takes payment called wage payment. Industrial workers are paid remuneration for their services in terms of money called wage payment. Wages
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