Journal of Business Management & Social Sciences Research (JBM&SSR) Volume 3‚ No.11‚ November 2014 ISSN No: 2319-5614 Customer Retention Strategy An Empirical Study In Insurance Sector Dr. Biswamohan Dash‚ Assistant Professor‚ DRIEMS‚ Cuttack‚ Odisha‚ India Mr. Bibekananda Mohanty‚ Assistant Professor‚ DRIEMS‚ Cuttack‚ Odisha‚ India Dr.Sabyasachi Das‚ lecturer‚ Utkal University‚ Odisha‚ India Abstract This research study is based on impact of customer relationship management practices on insurance
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ACCESSIBILITY 6 PART 2: FEDEX CORPORATION 7 5 COMPANY ANALYSIS 7 5.1 PRODUCTS AND SERVICES 7 5.2 STRUCTURE 7 5.3 STRATEGY 7 5.4 GENERIC POSITIONING 7 5.5 KEY STAKEHOLDERS 8 5.6 PERFORMANCE 8 5.6.1 Marketing 8 5.6.2 Operations 8 5.6.3 Human resources 8 5.6.4 Research and development 8 5.6.5 Information Technology 8 5.6.6 Finance 8 6 COMPETITORS ANALYSIS 10 7 SWOT ANALYSIS 11 7.1 STRENGTHS 11 7.2 WEAKNESSES 11 7.3 OPPORTUNITIES 12 7.4 THREATS 12 7.5 POSITIONING OF FEDEX 13 8 RECCOMMENDATION
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BACKGROUND INFORMATION History: FedEx is a logistics services company having its headquarters in Memphis‚ USA. The name FedEx is the abbreviation of Federal Express which was the original name used from 1973 until 2000. In 1978‚ Federal Express was listed on NYSE as FDX. The success of Federal Express can be recognized by this that this was the first company that had reached revenues of $1 billion without having any kind of merger or acquisition though afterwards the company acquired different
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1973‚ FedEx believes that speed and reliability of deliveries are effective way to win customers and increase competitiveness in global market. Due to globalization competition‚ FedEx has invested in company’s information technology in order to cater to market’s needs. FedEx started to launch a series of technological system which provide additional services to customers. To compete globally‚ FedEx has started its logistics operation to generate positive effect on cash flow. Although FedEx is an
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“A STUDY OF BPO INDUSTRY WITH REFERENCE TO EMPLOYEE ATTRITION AND RETENTION” Introduction The study deals with attrition issue in BPO‚ the reasons of attrition and retention strategies for the same. Experts point out that continued high growth in an industry can be an issue because it strains systems and governance processes that needs time to mature and to be institutionalized. The IT enabled services (ITES) and Business Process Outsourcing (BPO) constitute the fastest growing industry
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and time to propose that antiquity repeats itself‚ generation after generation. There were also close up shots that meant to frighten the audience. An example of this shot is the "in the shower shot" which was destined to also scare the audience. Notwithstanding the blood perceived in the shower shot was chocolate syrup‚ not actual blood. The shots after all changes from that specific close up shot to what might be regarded as an eye-line identical shot‚ in which we as the spectators see the thoroughfare
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MIS 3210 - Critical Thinking and Project Management Homework #2 Use a Duncker Diagram to identify many potential solutions The Duncker diagram technique is used after you have articulated your “present state” and “desired state”. It is used to generate many ideas for solutions to a problem. But it works by prompting you to not only consider solutions that achieve the desired state but also solutions that make it “okay” –with you - to NOT necessarily achieve the desired state. This technique
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Title- “ Employee Engagement Practices” as a retention tool in Service Sector LPG in global economy has immensely contributed in the growth of service sector as a result potential people are getting pool of good opportunities and for the same‚ fast career moves and hopping is observed rapidly. About Author:- Name:- Mrs.Anuradha Phadnis‚ Experience:-Currently working as Faculty and served from last 4 years at Dr.D.Y.Patil Institute of Mgmt. & Research‚ Pimpri. Pune Educational Background:-
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USPS Synthesis Essay If I were the current CEO for the United States Postal Service‚ I would be gravely concerned about the future of my business‚ as it has recently taken a steep plummet from its success and popularity in the 19th and 20th centuries. The USPS is now faced with the decision to renovate itself due to the extreme loss of business as technology takes over the 21st Century. Some say that the USPS should be entirely reconstructed because the business is only headed further downhill
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Personal selling is the marketing task that involves face-to-face contact with a customer. Unlike advertising‚ promotion‚ sponsorship and other forms of non-personal communication‚ personal selling permits a direct interaction between buyer and seller. This two-way communication means that the seller can identify the specific needs and problems of the buyer and tailor the sales presentation in the light of this knowledge. The particular concerns of the buyer can also be dealt with on a one-to-one
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