EMPLOYEE RELATIONS Employee relations in hotels and catering is about the management of employment and work relationships between managers and workers and‚ sometimes‚ customers. The employee relations can be briefly divided in some “factors” i.e.: Unionisation Structure Culture Collective bargaining Negotiation Consultation Conflict Management Empowerment Grievance & disciplinary 1.1. Unionisation All employees‚ in every kind of business‚ are united by “unionisations”‚ which are employees’ organisations
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companies to see the connection between customer loyalty and business success. Loyal customers stay with you and buy more products and services! With employee loyalty‚ the connection between loyal employees and business success is not quite as clearly defined or generally understood. First‚ let’s define what we mean by employee loyalty. Employee loyalty can be defined as employees being committed to the success of the organization and believing that working for this organization is their best
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work. I will be looking at how information technology has had a great effect in working practices. Technology has changed the lives of both employees and employers bringing both advantages and disadvantages. The topic‚ which I will be looking at‚ is teleworking and what are its advantages and disadvantages to both the employee and the employer. Teleworking Teleworking‚ sometimes called telecommuting‚ means working from home using modern technology to keep in touch with your business. Often teleworkers
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deliver productive outcomes at work and within society‚ one must first consider the concept of industrial relations; later known as employee relations due to the shift in trading trends of the UK from predominantly manufacturing industries. Employee relations concentrate on the management and maintenance of the employment relationship between employer and employee. This means dealing with employees either through trade unions or individually to bargain for employment practices‚ terms and conditions
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Table of Contents LO1: Understand the context of employee relations against a changing background. 3 1.1 Explain the unitary and pluralistic frames of reference. 3 1.2 Assess how changes in trade unionism have affected employee relations. 3 1.3 Explain the role of main players in employee relations. 4 Referen 6 LO2: Understand the nature of industrial conflict and its resolution. 6 LO1: Understand the context of employee relations against a changing background. ksjxklsjxklsjmx 1.1 Explain
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CIPD Managing & Leading People Employee Engagement Contents Page Introduction 2 Principles of Employee Engagement 3 Employer & Employee benefits of employee engagement which might accrue to the employees and to the employer 5 Opposing arguments which might be put forward against the implementation of employee engagement 7 Specific employee engagement practices and techniques which‚ in my opinion‚ would be most beneficial to achieving
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people for the job is essential for an employer. But retention is even more important than hiring. The employees are valuable assets to the organization so it is the responsibility for the organization to develop the strategies in order to retain the employees. Employee attrition may be due to various factors such as lack of growth opportunities‚ dissatisfaction with the working environment‚ lower payees... As soon as they feel dissatisfied with the current employer or the job‚ theyswitch over to the next job
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Agency relationships are formed when a principal (employer) and the agent (person acting on the principals behalf) agree on a working arrangement in which the agent acts on the behalf of the principal. The Agency is governed by a large body of common law known as agency law (Cheeseman‚ 2010). In this scenario the local electronic superstore is the principal and Robert is the agent doing the delivering. The principal-agent relationship is formed when an employer hires an employee and gives
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Employer-Employee Relations Paper Employer-Employee Relations Paper There are many different relationships Charles Schwab keeps with its workforce. Schwab uses every type of employee: temporary‚ contractor‚ and permanent (or "regular"). Within these types of employees exists different methods of payment‚ both exempt and non-exempt. This paper will examine the definition of each type of employee and pay then examine how Schwab handles the relationship with each. Charles Schwab is also an
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EMPLOYEE BRANDING Companies‚ today are resorting to unique ways to foster their brand image. And how are they doing it? Through large hoardings? Unique tie ups? Celebrity endorsements? No. Why spend on external resources when they can look internally for help‚ that too for free. Meet the new brand ambassador. YOU‚ the employee. Here is how you can play a significant role towards building a successful employee brand. You are making an airline ticket booking for your next trip. And what exactly influences
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