A PROJECT REPORT ON “CUSTOMER SATISFACTION LEVEL OF BAJAJ BIKE USERS” UNDERTAKEN AT HINDUSTAN BAJAJ BARDOLI Submitted By: Sonar Vivek P. (07 B.B.A. 43) Guided By: Mr. MAHIPALSINH P. DABHOLIA BBA (2009-10) The Mandvi Education Society SHRI PRABODHBHAI TARACHAND SHAH (PALANPURWALA) B.B.A. COLLEGE SHRI DHANSUKHLAL CHHOTALAL SHAH B.C.A. COLLEGE DECLARATION I hereby declare that this project report entitled “A study on Customer satisfaction level of Bajaj bike user in Bardoli” has
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Executive Summary The word Super market literally means a large shop selling food‚ drink‚ household goods‚ etc. People choose what they want from the shelves and pay for them as they leave. Basically‚ a Super Market is a one floor large area consisting of the daily goods that are bought by households. The daily goods include all the fast moving consumer goods like households‚ groceries‚ stationeries‚ cosmetics‚ etc. These include fresh meat‚ fruits‚ vegetables to frozen food stuff etc. The
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computer tables and bulletin boards. The company’s CEO recently asked Donna to identify key manufacturing jobs and re-design them in ways that will make them more intrinsically motivating to employees. The CEO’s goal is to improve employee job satisfaction and performance‚ and reduce absenteeism and turnover. How should Donna proceed? In answering this question‚ draw extensively on Hackman and Oldham’s Job Characteristics Model. Specifically‚ describe to Donna the core job characteristics (CJCs)
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Customer care Caring about your customers — and showing it through your service — gives you a high return on the time‚ effort and money you invest. Loyal customers are well worth nurturing. They buy more‚ more regularly. And the cost of selling to them is almost nil‚ whereas finding new customers is an expensive business. Satisfied customers will recommend your product to others. Dissatisfied customers will complain about you to an average of ten other customers and potential customers
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AUGUST 2013 ISSN 2277-8616 Job Satisfaction Among Bank Employees: An Analysis Of The Contributing Variables Towards Job Satisfaction Aarti chahal‚ Seema chahal‚ Bhawna Chowdhary‚ Jyoti chahal Abstract: Job satisfaction can defined as extent of positive feelings or attitudes that individuals have towards their jobs. When a person says that he has high job satisfaction‚ it means that he really likes his job‚ feels good about it and values his job dignity. Job satisfaction is important technique used to
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BISCUIT A biscuit (pron.: /ˈbɪskɨt/) is a baked‚ commonly flour-based food product. The term is applied to two distinctly different products in North America and the Commonwealth Nations and Europe. * In the United States and Canada‚ it is a small‚ soft‚ leavened bread‚ somewhat similar to a scone‚ though generally softer and fluffier. Although yeast may be used as a leavening agent‚ it is often replaced or supplemented with baking powder or baking soda. A Southern regional variation on the
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Running Head: Patient Satisfaction Research Conduct and use of Patient Satisfaction Research in Health Care Abstract The purpose of this paper is to gain an understanding of Patient Satisfaction Research in health care. By understanding the definition of patient satisfaction as well the use of patient satisfaction surveys in health care‚ others will be able to comprehend how managers of Health Care Organizations use the scores to improve the
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Improve Customer Satisfaction Running Head: Improve the Customer Satisfaction Improving the Customer Satisfaction in Hospitality Industry Zhang Hexin Tianjin University of Commerce TUC-FIU Cooperative School HFT3453 Lodging Operations Control Professor: Tao wei Date: April 14‚ 2012 2 Improve Customer Satisfaction Abstract This research paper aims to give the clearly definition of the customer satisfaction and give the substantial strategies to improve the customer satisfaction. From the research
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A Study on Self-Esteem and Job Satisfaction of Soldiers in Camp Evangelista‚ Cagayan de Oro City Xavier University –Ateneo de Cagayan Hidlao‚ Gina Luz P. Tagarda‚ Aiza Elisea C. Turno‚ April Grace G. Mr. Rogelio A. Lee‚ Jr. M.A. Research Adviser Chapter 1 INTRODUCTION In any industrial organizations‚ there is a highlight on the importance of the well-being of its workforce aside from having a concrete structure for
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CUSTOMER SATISFACTION IN INDIAN BANKING SECTOR By‚ Sushanta Chakraborty PGDM 1st year‚ SEC B Roll No. 57 INTODUCTION Business need to attract and establish a customer market and would need to retain it through satisfaction. That is the key to its business performance (Johnson et al. 2000). In order to attain this goal‚ a company should have a high satisfaction rate from its clients. The increasing competition
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