CHAPTER 1 The guest’s experience 8329 room division management h113 13 13-12-2007 16:03:30 1.1 Selection and reservation Hotel associates must look at a guest’s stay from the guest’s perspective. How does the guest experience his stay at the hotel? What does the guest need and what are his wishes? In order to fulfil these needs and wishes‚ hotels must gather as much information about the guest as possible. Therefore it is essential that hotel associates know about the different
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SEGMENT REPORTING Many U.S. companies operate in several different industries or in different geographic area. When this occurs‚ the difficulties related to financial statement analysis are compounded. Investors who must evaluate the relative strengths and weaknesses of stock of a diversified company have a difficult task when analyzing such companies which report only the aggregate of their operations. Industry segments and geographic areas of operations can have different levels of
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THE NEW MADRID EARTHQUAKE OF 1812 Some of the most severe earthquakes in the United States occurred not on the Pacific Coast but in the middle of the continent in southeastern Missouri near the town of New Madrid. There are many things that were unusual about the New Madrid earthquakes of 1811-1812. The location is a surprise‚ the damage was catastrophic but we did learn from it. Just after 2 o’clock AM of December 16‚ 1811‚ the Mississippi River valley was hit by an earthquake so strong that
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been running for a while‚ you may have thought about what makes up the proper running form. If you haven’t‚ now is the time to start! The proper running form is vital if you wish to have a long and enjoyable relationship with running. Without proper running form‚ you will often find running tiring‚ painful and un-enjoyable. You will also be more susceptible to injuries especially in the knees and ankles. The keys to proper running form are as follows: An upright posture A quick running
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It is true about the statement Jack Carter states about not being discriminatory to minorities and women since that is all they mostly hire. But in today’s day‚ since the CRA 1991‚ the process of filing and replying to a discrimination charge still occur depending on what the employee/applicant press charges for. The accuser pressing charges would be an employee or rejected applicant that show that an employment drill‚ like a test or specified questions has a disparate impact on a particular group
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Proper Ways to lift weights What is the proper ways of weight lifting? You don’t have to be a weightlifter to know the correct ways of lifting weight. When done correctly‚ it can help you lose weight‚ also increase your strength and muscle tone. Correct form‚ Proper stretching‚ and warms up are the proper ways of weight lifting. Warm ups helps get your blood flowing and your heart rate up. It’s good to start out slow and gradually work your way up. Walking would be good way to start out. While
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Executive summary: Sustainability reporting‚ alternatively known as CSR reporting‚ is the annual process whereby companies - public‚ private; large and small - report on their sustainability performance. Reports typically cover social‚ environmental‚ economic and ethical performance and incorporate information on a company ’s environmental impact or carbon footprint‚ staff satisfaction‚ community investment etc. Sustainability reporting is becoming increasingly important as a tool companies can
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Christchurch Earthquake 2011 Case Study (New Zealand) On Tuesday 22 February 2011 at 12:51 p.m. Christchurch struck by a magnitude 6.3 earthquake‚ which killed 185 people and injured several thousand. The quake was centred 10km south-east of the city at a depth of 5km. In the ten minutes after it hit‚ there were 10 aftershocks of magnitude 4 or more. Also there was just a recent earthquake‚ which took place in September 2010. It was just as strong as the Haiti earthquake‚ at 7
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Reporting verbs When introducing references[->0] into the text (citing) you should choose suitable ’reporting’ verbs as these can: · strengthen the arguments you are presenting · help the reader understand why the source is relevant. Some verbs are neutral: · Smith describes... · Jones states... · Green defines... Some verbs draw attention to the author’s viewpoint: · Harris argues... · O’Neill disputed... · Jackson conceded... Some verbs give information about the author’s work: · Holmes
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Public Sector Objective The objective of this Standard is to establish principles for reporting financial information by segments. The disclosure of this information will: (a) help users of the financial statements to better understand the entity’s past performance and to identify the resources allocated to support the major activities of the entity; and (b) enhance the transparency of financial reporting and enable the entity to better discharge its accountability obligations. Definition
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