CASE STUDY NATIONAL AIR EXPRESS 1. The productivity measure of shipments per day per truck is still useful‚ but it needs to be factored together with the customer service standards that Smith wants incorporated. Then on the return trip to pick up packages‚ the driver can pick up the completed paperwork and already-packed boxes much more quickly without having to worry about rushing the customer. (" National Air Express"). Furthermore‚ even traffic and weather conditions can be worked around
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A Case Study Analysis: A Question of Loyalty Introduction This case study analysis describes Sam Adams dilemma‚ whether or not to give a favorable recommendation to the board of directors for his friend and former colleague Bud Wizer. Sam was told by corporate that Bud listed him as a personal and professional reference on his job application. This triggered emotional turmoil in Sam because his friend was allegedly fired for sexual harassment from his last position. Sam’s values and moral standards
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Continuing Case: Honesty Testing at Carter Cleaning Company Maria Roel University of Texas Brownsville Introduction In the case study honesty testing at the Carter Cleaning Company‚ there are issues of theft. They find themselves struggling with the processes of screening for honest hardworking employees. The owners‚ Jennifer and her father‚ are looking for a way to minimize the employee turnover and more so is theft prone. Questions and Answers to the Questions What would be the advantages
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Case Study: Can Knights Apparel satisfy all stakeholders? When there are two separate stakeholders in the picture‚ it’s hard to satisfy them both. In this case‚ Knight Apparel is possessed by its original stakeholders and here we define the term “stakeholder” as one party with an interest in the corporation. Thus the primary stakeholders of Knight Apparel are its investors‚ employees‚ customers‚ suppliers and community. More importantly‚ Knight Apparel focus
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History of Yellow Cab Yellow Cab Pizza Co. is a chain that retails fast food‚ primarily pizza. Founded in 2001‚ the chain operates in the Philippines‚ the United States‚ Guam‚ Malaysia and Qatar. In 1908‚ Albert Rockwell‚ (founder and General Manager of the New Departure Manufacturing Co. of Bristol‚ Connecticut) traveled to Europe to evaluate their taxi systems‚ hoping to develop a similar one in Washington‚ D.C. ’Wyckoff‚ Church and Partridge’ had a number of orange-yellow colored Rockwell taxicabs
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Case Study #5 Heart & Neck Vessels‚ Lungs & Thorax Mrs. Lee‚ 80 year old Asian American female Admitted to the medical-surgical unit with a chief complaint of “breathing problems”. She speaks broken English & requests that her daughter be allowed to stay with her. She is on nasal cannula oxygen & sitting up in bed. At this time‚ she seems slightly short of breath‚ but is not in acute distress. You note that she is pale & has a petite frame. Her ankles are swollen. Her daughter tells you
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ISyE 6203 Transportation and Supply Chain` Systems Spring 2013 Case Study: Arc Routing The Bridges of Konigsberg 1) Was there ever a date at which an Eulerian walk over the steel bridges of Konigsberg were possible‚ without using any wooden bridges? If so‚ when? If not‚ show that it was never possible. For a Eulerian walk to be possible two conditions must hold a) The undirected graph must be connected b) Each node must be of even degree. Name of the bridge | Date built |
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From Rappler.com: Jollibee #ChickenSad: A costly IT problem Jollibee loss millions of pesos last year due to an IT problem that forced some of its store to close. Here are the possible causes of the problem and the lessons we can learn from it. Calen Martin Legaspi Published: Aug. 13‚ 2014 Last year‚ Jollibee Foods Corporation announced that a major IT system change it undertook was to blame for the lack of the popular “Chickenjoy” in some of its stores. The change affected the fastfood giant’s inventory
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Company Case Pegasus Airlines: Delighting A New Type of Traveling Customer Questions for Discussion 1. Give examples of needs‚ wants‚ and demands that Pegasus customers demonstrate‚ differentiating these three concepts. What are the implications of each for Pegasus’ practices? Needs: On-time flight and arrival Low price ticket Food in the airplane Wants: No delays Affordable tickets with good services from staff Good-tasting food in the airplane Demands: Refunds for delays Good
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The Teachers‚ Schools‚ and Society Reader Marsha Warren Case Study 7 CASE STUDY 7 Marsha Warren An experienced third-grade teacher is overwhelmed by the problems created by her heterogeneous class‚ which includes eight students who have unique home and personal situations that are affecting their schooling. José glared at Tyrone. “Quit looking at me‚ you jerk!” “I wasn’t lookin’ at nothin’‚ creepy‚” replied Tyrone vehemently. Marsha Warren looked up sharply at the two boys and made
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