[pic] JUNE 2010 THE HUMAN RESOURCE IN HOSPITALITY Instructions to candidates: a) Time allowed: Three hours (plus an extra ten minutes’ reading time at the start – do not write anything during this time) b) Answer any FIVE questions c) All questions carry equal marks. Marks for each question are shown in [ ] 1. a) Describe the main points that are covered in the seven point plan during the selection procedure of new staff in the hospitality industry. [10] b) Construct an
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have friends since the dawn of time. People have their own way to be attracted to others. Some of them attracted to the nature of their looks and some of them prefer the personality of a person. Some of them are attracted by their brain and intelligence and some of them can be attracted to other people’s brawn. This is how most people attracted to other people in order for them to make their lives interesting and not to be bored by accompaniment by certain people that they do not like. To those who
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Effective Performance Appraisals Latoya Cannon BUS303: Human Resource management Instructor: Gwnedolyn McCants-Allen April 24‚ 2013 A performance appraisal helps with developing information on an employee‚ which will help determine if the objectives that were set forth have been met‚ and what needs to be improved to help with the success of the company. This evaluation happens once a year to help the employer determine whether or not an employee is a great asset for the company. Performance
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decisions‚ I care attitude‚ flexible‚ customer focused‚ our needs are fulfilled‚ people will take initiative‚ employees have pride in what they do‚ intrinsically motivated and want to do the right thing. Describe the employee’s attitudes and view of the “toxic net” approach. Hatred‚ want a union‚ need extra payment‚ I shall shut up‚ I will soon quit‚ this doesn’t feel right‚ psychologically withdraw. What does management get from using the purity approach? Free productivity‚ relationships and
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Test Four Review & Study Guide Human Resource Management Ethics‚ Justice‚ and Fair Treatment in HR Management 1) The principles of conduct governing an individual or a group are referred to as ________. Explanation: Ethics refers to "the principles of conduct governing an individual or a group; specifically‚ the standards you use to decide what your conduct should be." Page Ref: 506 2) Ethics refers to the ________. Explanation: Ethics refers to "the principles of conduct governing an individual
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The Human Resource Management Academic Assignment (A critical analysis of my own and my colleagues’ performance during our class based teamwork) 1. Introduction In my case‚ human resource management (HRM) was the most interesting subject last term. Although I am the oldest team member in the HRM class and have twelve years of work experience‚ I learned many things from other young team members. My team in Gerry’s class consisted of seven members‚ who were four males (A‚ B‚ C and D) and three
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pays to do it properly. When organisations choose the right people for the job train them well and treat them appropriately‚ these people not only produce good results but also tend to stay with the organisation longer. In such circumstances‚ the organisation’s initial and ongoing investment in them is well rewarded. An organisation may have all of the latest technology and the best physical resources‚ but if it does not have the right people it will struggle to achieve the results it requires. This
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Management of Human Resources - Unit 6: Compensation - Homework 1. Did Len Fulkner handle the situation with Harry Boecker correctly? Why or why not? In my opinion I feel that Len Fulkner did handle the situation correctly with Harry Boecker‚ though perhaps more could have been done. Harry is a machinist and this involves working with dangerous equipment and by sending him home for the day‚ Len avoided any potential safety issues or risks to Harry or his fellow coworkers. One extra step
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these refers to the institutional arrangement by which a firm gets its products‚ technologies‚ human skills‚ or other resources into a market? a. Forward entry b. Entry mode c. Backward integration d. Forward integratio 3. 13-031 (Points: 4.0) A(n) ________ is the institutional arrangement by which a firm gets its products‚ technologies‚ human skills‚ or other resources into a market. a. investment process b. export c. entry mode d. market transfer
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HUMAN RESOURCE MANAGEMENT Application Case 15-1 The Union’s Demand for Recognition and Bargaining Rights The Union’s Demand for Recognition and Bargaining Rights After reading Application Case 15-1 and the material in Chapter 15‚ the following questions were discussed; 1. Evaluate the various claims made by the union and counterclaims made by the company regarding the charges of unfair labor practices. Which of the arguments are most persuasive?
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